Green Willow Funerals Avis 

101
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am the store manager of the local convenience store and have been there almost 2 years now. In this time I have built a great relationship with all the staff at Greenwillows Funeral home inparti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot thank Alison enough for the extraordinary care, warmth and compassion shown at a very sad and difficult time. From the very first meeting, I was supported and guided through the most... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alison at green willow couldn't do enough for us. Staff conducted themselves well and one of our attendees was a former funeral director and said they were good. Clear pricing and lots of option and z... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We contacted green willow after hearing how lovely they were, and they lived up to their fantastic reputation. Tom was our funeral director ,from start to end nothing was too much trou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Service de crémation
  3. Entreprise de pompes funèbres
  4. Morgue

Écrit par l'entreprise

We are professional & compassionate funeral directors in Cardiff & Newport who aim to make a stressful experience as comforting as possible. Call us today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(101)

34 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I am the store manager of the local…

I am the store manager of the local convenience store and have been there almost 2 years now. In this time I have built a great relationship with all the staff at Greenwillows Funeral home inparticular Tom and Alison who I have grown a friendship with and work alongside to provide food for the Cardiff food bank. Tom and Alison along with all other members of staff come to the store on a daily basis and show nothing but respect for myself and my team and likewise we do the same to them.
Not only this I am aware that Tom directed a funeral of the father of one of my dearest friends and she also had nothing but praise for Tom and his team.
I look forward to continuing to work alongside Greenwillows in helping the community and support any charity events that they might run.

Keep up the good week all. Total respect to you

25 août 2026
Avis spontané
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Réponse de Green Willow Funerals

Hi Emma. Thanks for taking the time-out to write this great review for Alison and Tom and the Green Willow Funerals Team. It's wonderful we can team-up and support the Cardiff Foodbank. We look forward working together in the future and helping our community. Take care.

Noté 1 sur 5 étoiles

Vaping in company vehicle

Shocking behaviour to see a member of their staff vaping in their company vehicle.
I heard her name but unprofessional to mention on here, all I will say was that she appeared to be in her twenties or early thirties, bigger build and blonde hair.

11 août 2026
Avis spontané
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Réponse de Green Willow Funerals

We are very concerned about this matter and are currently making a full investigation.

Noté 5 sur 5 étoiles

Alison an all the team were helpful at…

Alison and all the team were helpful at all times
Always available for advice and respectful
Used Green Willow for mum and dads funeral
Would recommend .

29 juin 2026
Avis spontané
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Réponse de Green Willow Funerals

We really appreciate your feedback. Alison and her Green Willow Funeral team will be glad to see this. Kind regards.

Noté 5 sur 5 étoiles

Extraordinary care, warmth and compassion.

I cannot thank Alison enough for the extraordinary care, warmth and compassion shown at a very sad and difficult time.
From the very first meeting, I was supported and guided through the most difficult days with the utmost gentleness and respect.
She listened to every wish, attended to every tiny detail, and took a massive weight off my shoulders when I needed it most.
On the day of the service, her professionalism and quiet dignity gave great comfort.
My husband was looked after beautifully by Alison and staff at Green Willow, and his farewell was peaceful and perfect.
I am forever grateful for Alison’s kindness.
Thankyou.

Lisa Smith.

3 juillet 2026
Avis spontané
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Réponse de Green Willow Funerals

Many thanks Lisa for taking the time to write this lovely review. The Green Willow Funeral Team and Alison will glad you were fully supported at such a difficult time. Take care.

Noté 5 sur 5 étoiles

Alison was once again amazing to work…

Alison was once again amazing to work with. Sympathetic, prepared and professional. I have been recommending Alison and the team over the last two years having had to engage them. Thank you

17 juillet 2026
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Réponse de Green Willow Funerals

Thank you Ian for this review. We have let Alison and all the Green Willow Funeral know about this. Take care.

Noté 5 sur 5 étoiles

Courteous and friendly

Courteous and friendly, Alison also showed empathy and understanding towards me and my sister whilst going through a very distressing time. On the day of the funeral Alison and the team were brilliant and helpful and all went to plan.

11 juin 2026
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Réponse de Green Willow Funerals

Thank you Andrea for taking the time to write this review. We are so glad you were fully supported by Alison and the Green Willow Funeral team.
Kind regards.

Noté 5 sur 5 étoiles

Alison at green willow couldn't do enough for us.

Alison at green willow couldn't do enough for us. Staff conducted themselves well and one of our attendees was a former funeral director and said they were good. Clear pricing and lots of option and zero selling pressure

26 juin 2026
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Réponse de Green Willow Funerals

Thank you John for writing this lovely review. We've let Alison and all the Green Willow Funerals team involved know about this. It's also great to hear what another funeral director thought.
Take care.

Noté 5 sur 5 étoiles

Tom Webster and his colleagues at Green…

Tom Webster and his colleagues at Green Willow made my fathers funeral service special. Their attention to detail left no stone unturned allowing my family to focus on coming to terms with loosing dad.
Thank you Green Willow.
Mike Taylor.

23 avril 2026
Avis spontané
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Réponse de Green Willow Funerals

Many thanks Mike for writing this review. I will inform Tom and all the Green Willow Funerals team involved. Take care.

Noté 5 sur 5 étoiles

We were very happy with the service and…

We were very happy with the service and care shown by Alison, nothing was too much trouble and her communication was great. Thank you Alison

8 avril 2026
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Réponse de Green Willow Funerals

Thanks for leaving this review. I've just let Alison know about this. Many thanks Adrian and kind regards.

Noté 5 sur 5 étoiles

Professional and reassuring

Our funeral director Angela was efficient and caring from the first and dealt calmly with the unusual situation of enabling a brain donation to take place. She made sure all our options were explained and enacted. I felt confident at every stage that my husband’s funeral would proceed exactly as planned. Angela justified my trust in her at every stage and I am very grateful for her professionalism.

9 avril 2026
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Réponse de Green Willow Funerals

Thank you Susan for taking the time to write this review. We will let Angela know about your lovely comments. Take care.

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. Thank you to Alison for helping to make Mum‘s funeral go so smoothly. Alison was always to hand if I had a query and was able to answer all my questions. This is the second time I have used Green Willow and on both occasions they have been excellent. Many thanks to you, Alison and your team. Sara & family

24 mars 2026
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Réponse de Green Willow Funerals

Thank you for taking the time to write this review. It's wonderful feedback. I'll let Alison and all the Green Willow Funerals Team know about this. Take care Sara.

Noté 5 sur 5 étoiles

Green Willows were absolutely superb

Green Willows were absolutely superb, at all times made you feel comfortable. At every step Alison showed compassion and sympathy and took care of everything.

16 mars 2026
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Réponse de Green Willow Funerals

Thank you Tanya for this feedback. We are so pleased with this. I'll inform Alison and the Green Willow Funerals Team. Kind regards.

Noté 5 sur 5 étoiles

Greenwillow were the perfect choice

Greenwillow were the perfect choice for my father's funeral.
Tom dealt with everything with such compassion and professionalism and explained everything we needed to know throughout .
Funerals are overwhelming so it was great to have someone that kept everything well organised and planned to perfection .
Nothing was too much trouble.
Thank you

23 février 2026
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Réponse de Green Willow Funerals

Many thanks Karen for writing this review. I have just let Tom and all the Green Willow Funerals team know about your kind words, they are greatly appreciated. Take care.

Noté 5 sur 5 étoiles

Great service, respect, patience & understanding

Met up with ben dinas powys branch, who we had full contact with throughout dad's funeral arrangements, he was very attentive to details, very interested in any stories we told and generally had all the time in the world to listen and help us through a very sad and difficult time. Service & respect, empathy and compassion from all undertakers at the service were outstanding and they get a definite 5 star review from myself and my family. Again thank you for guiding us hayley & family x

19 février 2026
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Réponse de Green Willow Funerals

Thank you very much for taking the time to write this review. I'll let Ben and all the Green Willow Funeral team involved know about your lovely comments. Take care Hayley and family.

Noté 5 sur 5 étoiles

Absolute Profressionalism

Big Thanks to Green Willow Funerals, especially to Tom Webster for walking me through the whole process start to finish and taking care of my late mother's wishes to the absolute letter

17 décembre 2025
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Réponse de Green Willow Funerals

Thank you Hayley for taking the time to write this lovely review. I will let the Green Willow Funerals team and Tom know about this. We're are so glad everything went as planned. Kind regards.

Noté 5 sur 5 étoiles

Green Willow did a great job

Thanks to Tom Webster and his team, who did a wonderful job with my father's funeral arrangements. I can totally recommend Green Willow (Dinas Powys).

12 décembre 2025
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Réponse de Green Willow Funerals

Thank you Hugh for this. We really appreciate your feedback. I'll inform Tom and the Dinas Powys team. Kind regards.

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended
We would like to thank Tom and his team at Green Willow Funerals for arranging our Dad's funeral. Care was taken over every detail from the outset. Tom, our Funeral Director, listened to what we wanted and made sure the day ran smoothly and respectfully. It was a very special day. Thankyou.

22 décembre 2025
Avis spontané
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Réponse de Green Willow Funerals

Many thanks Marco for writing this lovely review. I'll let Tom and all the Green Willow Funerals Team know about your comments. They will be very pleased to read this. Many many thanks and take care.

Noté 5 sur 5 étoiles

Outstanding service


We contacted green willow after hearing how lovely they were, and they lived up to their fantastic reputation.

Tom was our funeral director ,from start to end nothing was too much trouble, His support and kindness was outstanding, everything was explained in detail at every step.

Dad looked so perfect, for that we are forever grateful

We wanted to thank you and your team, for the wonderful service of class and dignity you gave to our wonderful Dad for his final journey,

Special thanks to Al our driver who was also so kind.

Thank you from the bottom of our hearts,

5 décembre 2025
Avis spontané
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Réponse de Green Willow Funerals

Many thanks Mrs Bibby for taking the time to write this lovely review. Your feedback is very important to us. I will let Tom and Al know about your comments. Take care.

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