Green Willow Funerals Avis 

101
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am the store manager of the local convenience store and have been there almost 2 years now. In this time I have built a great relationship with all the staff at Greenwillows Funeral home inparti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot thank Alison enough for the extraordinary care, warmth and compassion shown at a very sad and difficult time. From the very first meeting, I was supported and guided through the most... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alison at green willow couldn't do enough for us. Staff conducted themselves well and one of our attendees was a former funeral director and said they were good. Clear pricing and lots of option and z... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We contacted green willow after hearing how lovely they were, and they lived up to their fantastic reputation. Tom was our funeral director ,from start to end nothing was too much trou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Service de crémation
  3. Entreprise de pompes funèbres
  4. Morgue

Écrit par l'entreprise

We are professional & compassionate funeral directors in Cardiff & Newport who aim to make a stressful experience as comforting as possible. Call us today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(101)

34 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional yet caring

I would certainly reccomend Green Willow for the way they conducted
Mum's funeral.Professional yet caring at the same time.
Angela was always available and couldnt have been nicer.It made the whole process feel that much easier.
We as a family felt supported all through the weeks before the funeral until the scattering of the ashes.
So grateful

24 mars 2025
Avis spontané
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Réponse de Green Willow Funerals

Thank you Kathy for taking the time to write this review. We're glad you were supported throughout this difficult time. I'll inform Angela about your thoughts. Kind regards

Noté 5 sur 5 étoiles

Alison was amazing

Alison was amazing, very thoughtful, kind and sensitive she was extremely helpful always at the end of the phone. She made sure everything was perfect on a very difficult day. I would highly recommend Green Willows and Alison
Leeanne and Ceri

21 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

We found Greenwillow very professional…

We found Greenwillow very professional and caring throughout. We met Alison and discussed our requirements with her. We knew we wanted a very personal humanist service and that is exactly what we had. Good communication throughout and everything explained. All staff were smart and professional at the service. We also used the humanist recommended by Greenwillow and she was excellent too.

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service from Green Willow and particularly Alison. Always professional and sympathetic.

26 mars 2025
Avis spontané
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Réponse de Green Willow Funerals

Many thanks Paul, I will let Alison and all her team know your lovely comments. Kind Regards.

Noté 5 sur 5 étoiles

Beyond thankful to Green Willow

I couldn't recommend Green Willow enough. From my first enquiry with Angela, I felt so supported and heard. Planning a funeral through heartbreak feels impossible but Angela was with me, every step of the way. I was able to plan the day exactly how my husband would have wanted, nothing was too much trouble and I had so many options to make the day perfect for our family. I am beyond thankful I chose Green Willow, and I would love to give a special thanks to Angela for being so wonderful to myself and my children, I couldn't have done it without you.

14 mars 2025
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Réponse de Green Willow Funerals

Thank you Charlotte for your lovely comments. We will let Angela and all the team involved know. They will be so glad you were supported at such a very difficult time. Kind regards

Noté 5 sur 5 étoiles

Would definitely recommend using Green…

Would definitely recommend using Green Willows. Alison is lovely, very caring and helped us with giving my mum a beautiful service. All the staff are lovely. Just what you need in difficult times.

3 mars 2025
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Réponse de Green Willow Funerals

Many thanks Joanne for taking the time to give us your feedback. We are glad we could support you and will let Alison and the her team know. Kind regards

Noté 5 sur 5 étoiles

Worked along side Angela today assisting…

Worked along side Angela today assisting with a rolls Royce hearse for a cardiff family .
Angela is very professional in conducting and has so much care for families that intrust her to care for their loved ones .
Was a pleasure to work along side her and her team today .very professional service and should be nothing but proud Angela is an asset to green willows .

4 mars 2025
Avis spontané
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Réponse de Green Willow Funerals

Thank you for your comments Jeffrey. We'll make sure Angela and all the team know about your kinds words.

Noté 5 sur 5 étoiles

Sensitive and highly professional…

Sensitive and highly professional service from Alison. She was always on hand to deal with queries and to guide us through the processes. This is the second time my family have used Green Willow and on both occasions the standard of service was excellent.

21 février 2025
Avis spontané
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Réponse de Green Willow Funerals

Thank you Julia for taking the time to write this kind review. We will let Alison and all the team know about your comments. They will be pleased you felt supported throughout.
Kind regards

Noté 5 sur 5 étoiles

Kind and compassionate throughout.

Alison was absolutely fantastic in helping me organise a fantastic funeral for our late mum. From my first contact with Alison, where she was extremely kind and compassionate, through to the brining together of family and friends at Manor Parc Hotel. I cannot speak more highly of the professional, personal and caring way Green Willow Funeral Directors dealt with mums funeral. Highly recommended company. Thank you so much. Martin

14 février 2025
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Réponse de Green Willow Funerals

Many thanks Martin for your feedback. We will let all the Green Willow team and Alison know about this kind review. Kind Regards.

Noté 5 sur 5 étoiles

Very professional and compassionate service

Alison and her team have shown great sensitivity and attention to detail during a very difficult time for us. They managed to organise and coordinate a large scale funeral with care, patience and compassion.
We couldn't have asked for a better service

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

You’ll be in caring and compassionate hands should you ever need a funeral directors, with Green Willow Funerals

I genuinely cannot fault Green Willow Funerals, I’ve sadly had need to use them twice and both experiences have been excellent. The care, compassion, responsiveness and professionalism has been very comforting at such a difficult time. I felt that my loved ones have been very much respectfully cared for, and myself and my family were supported throughout every step. It takes a very special person to do this job, to connect with people whilst they grieve. Ben was outstanding in the care and guidance he gave me, and I am forever grateful. All staff went above and beyond to help me to organise my father’s funeral. Small but appreciated gestures throughout, including giving myself and my daughter roses from the floral spray as we said goodbye to Dad, respectfully taking video and photos as we had a police escort. Right through to the aftercare weeks later, checking in and responding to my requests. I would not hesitate to recommend Green Willow Funerals should you ever be in the unfortunate position to need their services, you will be in good and caring hands.

18 décembre 2024
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Réponse de Green Willow Funerals

Thank you Suzanne for taking the time to write such a lovely review. We'll be letting Ben and all the team know about your comments. We are so pleased you were supported and respected when you needed it . Kind Regards

Noté 5 sur 5 étoiles

Nothing but praise for Alison and the rest of the team

We have had nothing but great experience with Green Willow previously so it was a simple choice to use their services again.
Alison helped us through the whole process this time and ensured that we were supported and informed along the way and always offering that caring shoulder to lean on when needed.
As a family, we would happily recommend them to anyone to help you when you are dealing with your most sad and difficult situation.

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

(Alison) Green Willow Funeral Home

Thank you to all the staff at Green Willow funeral home, especially Alison who arranged my father’s funeral. From the first day I contacted the funeral home until the day of the funeral, Alison made sure everything ran smoothly. She was very professional and understanding and always on hand to answer any questions I had. Thank you so much Alison.

20 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Alison at Green Willow

Since our first contact with green willow funeral home until the funeral itself, they were outstanding.
Alison was very friendly, easy to talk to and very professional and knowledgeable. She made the whole experience feel so much easier and was always on hand to speak to and answer any questions at any time.
A huge thank you to Alison and all staff at Green willows for ensuring my grandads funeral went as perfect as it could have at such a difficult time.

20 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you

For what was an upsetting and obviously devastating experience, Alison and the team were attentive, caring and accommodating in helping us arrange my Dad’s funeral. On behalf of my mum, sister and I we are grateful for the support in our moment of need.

Highly recommend.

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you to all the staff at Green…

Thank you to all the staff at Green Willows,St Isan Road who ensured dad had a wonderful send off. Special thanks to Tom for his care to the family at this difficult time

8 janvier 2025
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Réponse de Green Willow Funerals

Many thanks Nicola. I will pass on your comments to Tom and the team at St Isan Road. We are pleased that everything went well. If you need any further support don't hesitate to let us know. Kind regards.

Noté 5 sur 5 étoiles

Thank you

Thank you to all involved Green Willow who ensured that dad’s funeral ran smoothly.
A very difficult time was made so much easier by the professionalism and friendliness of the staff at Green Willow and we as a family would like to give a special mention to Alison who went above and beyond to help us with the planning.
Diolch yn fawr xx

19 décembre 2024
Avis spontané
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Réponse de Green Willow Funerals

Diolch Wendy. We really appreciate you taking the time to write this review. We will let Alison and the team involved know about your lovely comments. Diolch yn fawr iawn.

Noté 5 sur 5 étoiles

Thank you Alison

At a very sad time Alison was very lovely, kind and caring, explaining everything and guiding us through the process to give mum a beautiful send off. Thank you on behalf of the whole family.

20 décembre 2024
Avis spontané
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Réponse de Green Willow Funerals

Thanks Suzanne for writing this lovely review. I will make sure Alison is informed of this. Kind regards

Noté 5 sur 5 étoiles

Ever grateful

From the initial meeting right through to the day, Tom and the team were kind, caring and so helpful explaining everything and quick to respond to queries we had. Nothing was too much trouble and we all felt totally looked after throughout the whole process. Dad had a wonderful send off and Tom and the team at Greenwillows were a key part in making all that happen. As a family we are ever grateful to Greenwillows.

16 décembre 2024
Avis spontané

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