Hallsintl Avis 

brilliant, prompt and fantastic customer service. we rang them in the morning and they sorted out our problem with our machine within an hour of sending photos of the issue. great advice and help as we were able to fix our problem saving us money in call out fees. highly recommend.

We have been using Halls for 10 years now. John has been amazing on all fronts from advice on the right machine for the right purpose to getting the kit to us at a moments notice. If they could get our kit here yesterday they would. Great service no question...Five Star rating from us.

An amazing company.
They're fast and efficient and always helpful.

Would greatly recommend them as a supplier and John is always on hand to help.

Sorry about my broken English, but the customer service with John was perfect, he helped me with my order. I received today my Mussana Pony.
Thank you John

Jul 2021: Bought a Stella Chef machine online from the Halls website.

Nov 2021: Upgraded to a Giardino ice cream machine and wired the remaining amount to Halls.

At this time, the manufacturer said to use a closer distribution channel. Refund requested.

1/3/2024: $ 2952.79 USD is what I have paid to Halls, yet they have only returned me $ 1170.63 USD to date.

Invoice attached.

Please advise.

We paid in advance for our order of over $15,000 USD in June 2022 and have not received one item from Halls Intl. We have not started any legal process hoping that Halls would work through all their excuses and finally fulfill our order. We retained all the necessary documents (payment proof, invoices, email documentation with a director(John G) but zero success in receiving our order.
From John on 22 June 22, 2022 "Payment received thank you . We will be in touch when we get back to work on the 6th JULY.
Kind Regards,
John Glendinning"

I rang HallsInt & spoke to John regarding my query about payment on their site,It shows PayPal which is Not operational on HallsInt site,I then decided to use my Card which was accepted, I further place the order for the items needed & everything went smoothly & within 2 days of placing the order a delivery was made
I am most impressed with the efficiency of the team & the Service as a whole, as a result I would use this company again also I recommend them to anyone who are interested in buying the things they sell..Many Thnx: Rand Jones

Goods ware delivered much early than expected, that was great! Customer service after sale is excellent.

I recently purchased a DOUBLE DOOR Fridge from Halls International for my restaurant.
Not knowing what it was I needed exactly, I spoke with John who understood immediately what would work best for my kitchen and guided me expertly to the perfect choice for my requirements. The FAMA Double Door Fridge I opted for is absolutely superb quality and excellent value for money. I’m opening a new restaurant next year and will be getting everything from Halls International.
Can’t recommend these guys highly enough.

I was waiting for my order one month and 5 days, and never received it. I must contacted them again and again and always got an answers like: you need to wait 1 week, than 2 weeks and so on
I asked for refund because it seems like they didn't even going to sell me anything
Looks like scam

UPD: The answers from Hallsintl isn't correct. They never told me that I should wait for my order 4-6 weeks. I have all emails from them. Every week or two they said that company on an annual leave and I shoud wait, than that Garbin (manufacture) on an annual leave and I should wait. Ones I received an email that my item was shipped, but when I asked for tracking number they said It would be shipped soon, but never happened...

Excellent service, order arrived damaged by the courier contacted John , next day full order arrived as it should. Very good after order communication will recommend and use again

Excellent after service! We placed an order and (as these things do from time to time) there was a part missing. I emailed them and within the hour they'd responded. The day after they'd arrange the replacement part to be shipped.

Thank you JOHN! very efficient and pro!

I would acctually give 0 stars!
Very rude customer service. I have been waiting for an item for 3 months. I explained that we need the item as we have financial loss without it. John has been extremly rude, has told me that the issue was with the delivery partners, but he found it, and then he made me a refund instead of actually sending the item, so I have to wait another 5 weeks l, as I am ordering the item form Holland.
Please please please, do not use this company!
I tried to speak with a manager, I was refused!

Bought fryer communication was brilliant compared with other companies.
Will definitely use again.
Cheers

Bought a pallet of paper towels from Halls. John's communications were helpful and prompt.
Pallet arrived on time and well packaged.
Will use again, thank you!

Great customer service. Love this

Great company to deal with, John's quick responses and able to advise if your not sure.
If you need equipment and good service Halls is a great choice.

Great prices on paper hand towels, excellent product, fast delivery

I have used Halls a few times now and the prices are excellent value for money. The customer service is excellent as is the website for being able to track orders and re-order with ease. Highly recommend.

Nice quick delivery, Item inexpensive compared to other suppliers, happy with the product that is an electric wall hand dryer.