We used halls on behalf of a UK client for catering hardware across a number of locations. Halls were responsive and clear up front on expected deliveries as well as keeping us aware of the entire... Voir plus
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brilliant, prompt and fantastic customer service. we rang them in the morning and they sorted out our problem with our machine within an hour of sending photos of the issue. great advice and help as w... Voir plus
L'entreprise a répondu
Very reasonably priced compared to other websites. Easy to contact. I just happened to order at the wrong time when the factory ordered from closed for a few weeks (in italy) so it took a while gettin... Voir plus
L'entreprise a répondu
I found Halls international online which offer really good price compare to other sites. John has been helpful before I ordered online when i called. Though the delivery from supplier create a bit... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Established in 1975, Halls International is one of the leading providers of commercial catering equipment to the foodservice industry around the world.
Coordonnées de contact
Waterloo Street 11, NE1 4DP, Newcastle upon Tyne, Royaume-Uni
- www.hallsintl.com
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A répondu à 100 % de ses avis négatifs
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Excellent customer service despite supply chain problems.
I ordered and paid for a hob kettle. Unfortunately I was told that, because of the current supply chain problems, it was not in stock.
John was extremely helpful and transparent, also very quick to reply to emails. Thank you John.
I asked for a refund as the lead time for supply was quite long, again totally honest.
My money was back in the account within an hour, excellent service.
I have given 5 stars, not for the product, but for the excellent customer service I received, I wish all online companies were like this! Pity I didn't get my kettle but it's on back-order.
Chris Richardson

Réponse de Hallsintl
Excellent service from Jason
Excellent service from Jason , very professional and helpful , nothing was any trouble , got the part I needed and was sent to me promptly,

Réponse de Hallsintl
John was absolutely fantastic we only…
John was absolutely fantastic we only had days before Christmas to get our commercial fryers in before the new price hike of 10% and cut off for deliveries. John really gets results and gets things done 5 Star Service John. Many Thanks

Réponse de Hallsintl
Very professional Company
Very professional Company. John provided a first class service from start to finish. By far the best communication I have experienced.
Nothing was too much trouble.
I would not hesitate to recommend them and will certainly return.

Réponse de Hallsintl
Good service from John
Good service from John, communication with emails and product delivery was swift

Réponse de Hallsintl
Had very pleasant experience with…
Had very pleasant experience with Hallsintl. John helped me find the product that I was looking for, and guided me through the order. The item delivered before the estimate date. John also helped me communicate with carrier. Great service. Thank you very much.

Réponse de Hallsintl
Fantastic service!!
Fantastic service from John at Halls especially when buying expensive equipment. Spoke directly over the phone and then onto quick, efficient emails to help us find the products we needed. Great correspondence! Delivery was great, arrived fast and on time with a really helpful + friendly delivery guy. Equipment in perfect condition and on very stable palate. Would really recommend when looking for a trustworthy company to deal with ordering etc. Will be ordering through this company again. Thanks so much for making it an easy experience 👍

Réponse de Hallsintl
UK catering hardware supply
We used halls on behalf of a UK client for catering hardware across a number of locations.
Halls were responsive and clear up front on expected deliveries as well as keeping us aware of the entire supply chain.
As things worked out there were a few hiccups on the way (which in fairness were not down to Halls but the manufacturer) but this was resolved and covered off.
This is not always the case. Nice to find a company that's willing to do what it takes to get things sorted.
I ordered a cheese sauce dispenser
I purchased a cheese sauce dispenser from Hallsintl recently. I was in communication with John. He answered all my calls and emails very promptly. I received my product within the timeframe promised (2 weeks I believe). The product finish is great but was missing a certain part. I got in contact with John who immediately resolved the issue and sent out the missing part. I did promise to order a few more of the same product but since then the prices unfortunately have gone up and exceeding our budget due to Brexit.
Exceptional service
Exceptional service. Great product. Would highly recommend.
Very large range of products and…
Very large range of products and professional service. Will use again

Réponse de Hallsintl
Received item as stated
Received item as stated, every time I emailed I got a fast response back, very happy with the service and the goods, would recommend the company, I received tracking number , tracked my item , it arrived safely and as described
I bought meat mincer 10/2020
I bought meat mincer 10/2020. I got a factura and i paid it and after that they said that they have had a mistake in price and i must pay more. Okey, they promised after discussing make refunding(moreless 1800€) but nothing happend?! I put lot of emails to their accounts and they promised make refunding , but nothing happend until now(1.5.2021). They have not answer to my emails any more. At the beginner they said refunding problems becsuse covid. They have stole my money. I am sorry of my english but this has been horrible case and i am still waiting for my money back.
At first i bought one pony cream…
At first i bought one pony cream machine. The purchase was pleasant and arrived on time. The second purchase for the same machine was a unpleasant. The shipment hadn’t arrived for months, then i requested a refund. Since then they just kept promising the refund is under process. After few months they stopped replying to my emails. They stole over £2300.
The contact was in touch is John Hallsuk.
Order Nr 395
Stay away

Réponse de Hallsintl
Best price, great seller!
looked around and got directed to these guys, honestly couldn’t have been more helpful. Best price, fast Shipping considering item was custom. Overall great!

Réponse de Hallsintl
Dont buy from this business they are fraud
Dont buy from halls international in uk- they are fraud !!!
i bought from them kitchen equipment and they didnt supply it for over two months.
finely i asked them to cancel and refund me.
the manger by the name jone agreed and told me he will make full refund but the money was never returned back to me.
i fill they are not honest and they stole my money.

Réponse de Hallsintl
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