Happy Luna Avis 

Omg, had i read the reviews I would've order my product its a piece of crap this knock of the original item is so cheap and don't even work, so sick of these companies taking advantage of people hard earned money. NEVER AGAIN! DO NOT ORDER THE DOG DETERRENT DEVICE IT'S A SCAM.

The cats didn't find the toy amusing.

Have found a better price on an item I placed on order.
They say that it takes them 1-2 days to process an order.
I’ve been trying to get Customer Support to cancel my order with no response even though I have followed there instructions on cancellation.
Update 07/25/2026- after repeated requests to cancel my order, here days later they are going through without cancellation. On top of that I’m charge with a withdrawal fee from my banking institution.

Good service and a good leash for my two doodles.

Good Product 👍

THIS IS A SCAM!

I placed an order. Got no email confirmation or order number. No product. And they refused to refund me when I emailed their support email address.

Buyer beware! This is a Chinese scam site! I am reporting them everywhere I can!

I placed a order in May, never received it. I wrote to them numerous times and they had many excuses telling me to be patient. In June they said tracking wasn't correct and I would receive my item shortly. Now going into July when I asked where my item is they replied it was delivered May 30. This is not a honest company, buyer BEWARE!!

Say they have a location in the USA but my purchases had foreign transaction fees charged by the credit card I used. Had I known 1) I would have used a card that does not charge foreign transaction fees 2) never ordered.
Still do not have my order and who knows when or if I will get it. I ordered 2 cool mats for outdoor cats for summer and summer may be gone before they show up!

Do not order from Happy-Luna—they do not take care of their customers. My package never arrived, and the website initially listed the wrong tracking number. It took a week of emails just to get the correct info. While USPS states it was delivered to my mailbox, it never arrived. I submitted claims with both parties, but Happy-Luna completely shrugged it off and refused to resolve the issue

I'm a slow learner as to Amazon ordering & these days deep check on Trustpilot before ordering novelty things..lits more stuff ships from China.
I ordered 1 pkg of Pet Pure gloves to dry bathe my dog on 2-22-26.
As of today's date 3-28-26...
NO DELIVERY...and email updates are bogus as you cannot get tracking info. & you sign a contract for any refund requiring product be returned😹...to CHINA!!
DO NOT order from Happy Luna.
NOT happy!!!🐶😡

Horrible fraudulent company does not buy anything from them, cheap made in China stuff they pretend are based in the USA, but ship from China, and it takes forever to arrive, so not the promised 10 days. Also, once it arrives, it is of the worst quality, and they do not want to refund your money. Stay away scam company!!!

I ordered on Jan 8th and it arrived on Jan 24th. I knew it was coming from China. It's called Happy Luna, so where else would it be coming from. A little pricey, but not as expensive as Chewy. The quality? Well not as good as I would expected for the price I paid. Next time I will stick with Amazon or Walmart.

I bought a toy for my pet. Waited 3 weeks to get it. Pet played with it 3 days before it broke. Tried contacting company. Lots of run around.Would not take care of issue. Not a good company. DO NOT DO BUSINESS WITH this company!!!!!

Bought dog coat that was too small. They told me to ship it back for a refund. Ship it back to Hong Kong! Will cost more than the coat did to return. BUYER BEWARE

The dog ball that I ordered was flimsy and of very poor quality. It broke within 10 seconds of giving it to my dog. When I contacted customer support they were absolutely unhelpful. They do not stand by their products at all.

I ordered the cat bed for a present for a friend on Nov 16. The item shipped from Taiwan, which wasn’t disclosed but the website says 7-10 days shipping. The item made it to LAX Nov 27 and cleared customs finally on Nov 30. Since then, there have just been two confusing updates and no delivery as of Dec 11. I live 3 miles from LAX. They offer no help beyond offering me a discount on my next order. lol. I asked them if the owners grandmother was bringing it to me in her wheelchair. Ridiculous

Do not purchase from this website!!! It’s a scam. If I could give negative stars I would. I never received my purchase and their customer service never responded to my multiple email complaints. Horrible

I recently moved back to Denver Colorado it's getting very very cold here I made it important that happy Luna know I need my cat bed as soon as possible it's been 3 weeks since I've ordered it according to them it's been sitting in the US for 3 days no further tracking information and I'm getting really pissed off I need to keep my kitty cat warm. They just told me today that I never placed an order so I called my bank they're going to refund my money in 11 hours so I can go by my bed before the snow storm hits

This COMPANY posts on their web site they ship from the USA, but they DO NOT DISCLOSE that all of their products are made in CHINA , to the USA through "posts of call" and your bank card company will CHARGE YOU A FOREIGN SERVICE CHARGE FOR USING YOUR CARD OUTSIDE OF THE USA, PEOPLE WAKE UP AND LOOK AT YOUR CREDIT CARD STATEMENTS FOR THIS CHARGE. I HAVE CALLED MY BANK AND DISPUTED THE ORDER CHARGE PLUS THE FOREIGN SER. CHG. THIS IS FRAUD ID "SAID COMPANY DOES NOT DISCLOSE THAT THEIR PRODUCTS ARE MADE IN CHINA AND YOU WILL PAY FOR THE SHIP CHARGES.....DO NOT BUY FROM THIS COMPANY...HAPPY-LUNA