HATS Group Ltd Avis 980

Shoheb and Javon treated my Nan with such compassion and care.

Had a lovely gentleman called Jason who was extremely helpful and a good communicator journey was very pleasant and he was very knowledgeable

Had a lovely journey from Norwich to London and back again the driver was ash what a lovely man brilliant driver would recommend to everyone long distances

David picked us up early for Great Ormond Street Hospital. My daughter has complex needs but he made her comfortable. He was professional, very friendly and kind. This transport service provided by Hats group has been a lifesaver for us so many times. All the other drivers we've had in the past have been so great as well, I remember Craig too. Thank you so much for what you're all doing. God bless you all

After weeks of not having transport to take my severely disabled son to his school which is provided by the council, it started to become a real issue as my sons dad had to do the back and forth, twice a day.
Eventually after many emails and conversations with the manager of transport they had arranged for 2 men from the HATS GROUP to escort my son in one of the ambulances that was provided. On the first day of arrival and meeting Errol and Shaq for the first time I was very much impressed. They were punctual and very polite. They waited patiently as the carers was putting my son in his wheelchair. During this time they went over the check points for my son. I also had light conversation with them which definitely broke down any barriers I may have had. Errol and Shaq are very professional and take their job very seriously which is needed for the jobs they do. They both work very well together which is pleasant to see. They dynamic duo, the driver and escort, Errol and Shaq are a God send. I couldn't have asked for a better pair to escort my son to and from school as its not easy due to the many different conditions my son suffer from. I can't thank them enough for all their hard work and efforts that the put in each day. Thank you both. The anxiety I used to feel when my son was in the care of those taking him to and from school has completely gone as I know that my son is in great care.

A huge thank you to Millie and the two drivers from HATS who picked my 91 year old mother up from her nursing home and drove her back again following an appointment at Hillingdon Hospital. In particular, I would like to commend Millie for her amazing kindness, patience and sense of humour in helping my mother both at the hospital and in the HATS ambulance. She made a very difficult experience much more bearable and really went above and beyond her duties in taking care of an elderly and confused lady. Many thanks!

Such a wonderful person. We had such lovely chats getting to the hospital. He is a good driver.

Mark and Jess bought.my mother in law home from hospital. They were very attentive and kind. They didnt do anything without asking first. They were smartly dressed a credit to the company.

I would like to thank Ashraf the driver from GOSH Transportation team very helpful and calm.

Joanne and Adam… What superb service from these genuinely lovely people who transported my Mum this morning from PRUH to respite home.
Thank you sooo much for such kindness and care.

Jo and Adam picked myself and resident up this morning for 9.30 appointment how wonderful are these two people got us in and seen and back by 10.30 they were such a happy duo absolute pleasure to be in there company well done guys

Mark and Jess were very professional and caring. They made sure my 90 year old mother arrived home safely from Hillingdon hospital and didn't leave until she was fully settled. I am very grateful for their service.

I was taken to and from the hospital today by Errol and Shaq. The ride was accommodating and I they helped me to and from the vehicle. Very helpful and polite and contributed to a stress free journey to the hospital

I want to say a huge thank you to Micheal and Derek from the HATs team, at Croydon University Hospital, for the excellent & caring way they looked after my Mum recently. Mum who has dementia was taken to A&E after taking a fall and was very anxious and scared throughout her stay. Once she was discharged the HATs team took over. Micheal & Derek were so sensitive to Mum's needs and made her feel so at ease on her journey back to the care home that they had her smiling and chatting with them throughout the journey. What a brilliant team!

Thank you for the caring service provided from Hillingdon hospital to Northwick park Hospital transport for my husband Michael. Mark and Jess on early hours of Sunday 2.11.2025. Very grateful for great service.

Amazing service provided by JQ in co-ordinating multiple urgent complex journeys, allowing the smooth running of the hospital. Thank you!

Driver and technicians were timely considerate and polite. Journey was long but comfortable.

Had transport today to PRUH with Adam and Joanne what a great experience very professional and helpful

Our driver Maggie was great in taking us home from the Great Ormond Street hospital and considerate to our sons needs as he's autistic. Thank you 😊

Excellent service
The driver Ash was great