Haynes Ford Avis 

Mark the used car salesman was so helpful and full of humour. He really listened to what we wanted and found us a really good car at a reasonable price.

Quick, efficient and when my requested courtesy car hadn't been returned by a previous customer in time, they quickly arranged for another vehicle to get me back on the road asap. Thanks team, top job 😊

I am very happy with the service that Haynes provided at my recent visit. They were very helpful.

Very polite and friendly staff efficiently delivering a good service. I had a very transparent appraisal of the fault on my vehicle and its repair costs.
Well done to all the staff at Haynes ad thank you

My car went in for a minor warranty issue, the car was in "all day" which I knew about however having dropped it at 07:30 am by 4pm id heard nothing and phoned to find it was finished with. I wonder how long it had been sat there for or whether I would have been called.

Improvement needed on updating customers

Friendly staff who took the appropriate notes for a small concern I had about my car, which was booked in for a service and MOT.

Service team always friendly and helpful,got a phone call to say car was ready,very good experience.

Proficient and professional service.

Dashcam installation, very efficient, good customer service.

Phoning the dealership was the easiest way to book a service and MOT, the online Ford booking system was just confusing.
The drop-off and collection went smoothly, the work carried out and billing was explained clearly, there was no need for additional work. The car had been washed which was good given the hosepipe ban.
Overall, I am satisfied with the work carried out.

Ford Transit service after health check revealed a number of issues. Completed in one day

Professional and competent.
Thanks Kamil

every thing was ok except that the car has twin horns but apparently the car only has one which is a bit of a disappointment for a almost top of the range car Laura at reception was very helpful

The service department desk
staff were very helpful and knowledgable.

I was able to drop the car off really early which helped greatly. I had phone calls all through the day updating me and it was ready to collect promptly. Even bought down to the car park for me. Particular thanks to Laura or Lauren (so sorry I couldn’t remember) at the desk who helped us.

made aware there was an recall for my car purchased in January.
arranged day, very easy
disappointed no courtsey car
had to get my sister to pick me up and take me back, while she was at work

Excellent service from Kevin and Tommy who went out of their way to ensure I was completely satisfied with the works being carried out.

Incredibly friendly, helpful, and knowledgeable staff. A First Class Service experience delivered. Thank you.

I tried to book a replacement sun roof with Autoglass and Haynes in Canterbury, both of which were less than helpful. Haynes Ford Maidstone completed the job efficiently and i'm grateful to have my car back with an intact sunroof.