We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a quest... Voir plus
L'entreprise a répondu
i dont ever leave reviews but in this instance i will, from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have, not... Voir plus
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I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend the... Voir plus
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À propos de l'entreprise
- Fournisseur d'équpement médical
- aussi dans
- Fabricant de matériel médical
- Fabricant de technologies médicales
- Groupe médical
- Magasin de matériel médical
- Matériel et équipement d'hôpital
Écrit par l'entreprise
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
Coordonnées de contact
7-11 Holywells Road, IP3 0DL, Ipswich, Royaume-Uni
- 01784 220400
- sales@hce-uk.com
- www.hce-uk.com
4,7
Excellent
146 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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What you need, when you need it.
quick and easy, customer service was fast and efficient with my enquiry (thank you, Richard)
Highly recommend it as a patient
12 janvier 2023
Avis spontané
Réponse de HCE
Hi Ashleigh, many thanks for taking the time to leave feedback. So glad you are happy with the service you received. Best wishes, HCE Team.
Very fast shipping with secure…
Very fast shipping with secure delivery. Ordered in the afternoon they were with me the next morning
5 janvier 2023
Avis spontané
Réponse de HCE
Hi Jake, great to hear you were happy with the service. Best wishes and many thanks, HCE Team.
Very easy to do an order
Very easy to do an order, found the item with no difficulty, deliver very quick
3 janvier 2023
Avis spontané
Réponse de HCE
Thanks very much Liz, that is great to hear. Much appreciated, HCE Team.
Oxygen concentrator
Needed an oxygen concentrator to use it immediately due to my illness. Fiona dealt with my order very promptly and although there were just a few days before Christmas, I received the concentrator two days after ordering it.
Cannot thank enough to Fiona and HCE.
22 décembre 2022
Avis spontané
Réponse de HCE
Hi Audrey, that's great to hear. Thank you, your feedback is much appreciated. Best wishes, HCE Team.
Good range and fair pricing.
22 décembre 2022
Avis spontané
Réponse de HCE
Many thanks for taking the time to leave feedback, it is much appreciated. Best wishes, HCE Team.
Réponse de HCE
Many thanks John, your feedback is much appreciated. Kind regards, HCE Team.
Fast and efficient service
29 novembre 2022
Avis spontané
Réponse de HCE
Many thanks Jane, great to hear. Best wishes, HCE Team.
Nonin Onyc Vantage
The order process went well, very quick delivery and advised about it all the way.
Bought the Nonin as I have raynaud's and a lung disorder to accurately check my sats. It's a a great device and indicates if its not reading, great purchase.
18 novembre 2022
Avis spontané
Réponse de HCE
So glad you are happy with your purchase and thank you for choosing HCE.
Very good customer service.
Very good customer service.
Received my otoscope quickly!
Will definately be ordering from here again.
3 novembre 2022
Avis spontané
Réponse de HCE
Hi Marek, thanks for taking the time to leave this review. We look forward to serving you again in the future. Best wishes, HCE Team.
Réponse de HCE
Thanks John, great to receive such feedback from a valued customer like yourself. Best wishes, HCE Team.
Easy to order and fulfilled correctly…
Easy to order and fulfilled correctly and in good time. Will be happy to use again.
4 octobre 2022
Avis spontané
Réponse de HCE
Great to hear, many thanks for taking the time to leave feedback. Much appreciated, HCE Team.
STEPHANIE LIA
Good morning, regarding your customer service it is extremely good. The only thing that bothers me is that we have to wait quite a bit for the equipment to be available and ready for shipping. We, as a company understands it, but our customers don't.
Otherwise, HCE personnel are really nice and helpful. I mostly deal with Mr Nathan White
28 septembre 2022
Avis spontané
Réponse de HCE
Hi Stephanie, thanks for taking the time to leave feedback. There are global supply issues with medical equipment at the moment, all suppliers are experiencing the same issues. Nevertheless thanks very much for your patience and custom, we will pass on your feedback to Nathan. Kindest regards, HCE Team.
Great experience
I am happy with the email response time and offers I got from HCE. Impressive!
21 septembre 2022
Avis spontané
Réponse de HCE
Great feedback from a valued customer, we hope to serve you again soon. Best wishes, HCE.
I recently contacted HCE to request…
I recently contacted HCE to request product pricing & information. I spoke to a gentleman called Nathan who understood all that was needed and then swiftly sent on the information required. Great customer service.
22 septembre 2022
Avis spontané
Réponse de HCE
Hi Mathew, your feedback is much appreciated. We will pass this on to Nathan, Best wishes from HCE Team.
Nathan of HCE has been fabulous and…
Nathan of HCE has been fabulous and very professional in dealing with us as a client.
Thank you HCE and thank you Nathan for your continued support.
2 septembre 2022
Avis spontané
Réponse de HCE
Many thanks for taking the time to leave a review Maz, we look forward to serving you again soon. Kind regards, HCE Team.
Very Positive Experience.
Polite, professional and comprehensive support given by a chap called Nathan.
Very patient answering all my questions, extremely knowledgeable and helpful.
13 septembre 2022
Avis spontané
Réponse de HCE
Hi Chris, we will let Nathan know and thanks for leaving feedback. Best wishes, HCE Team.
Review on HCE
I have worked with HCE for over 10 years, to meet the healthcare needs to my clients. HCE over consistently done an excellent job, in terms of providing prompt response, feedback and delivery.
23 septembre 2022
Avis spontané
Réponse de HCE
Great to hear, many thanks Gbone. We will endeavour to provide this level of service for you on all future orders. Thanks again, HCE Team.
All out support
We were supported all the way from the time our order was placed until it reached our office. Despite the delays encountered because of COVID pandemic restrictions, Nathan was very helpful and prompt in responding to our emails considering the difference in our time zones.
19 avril 2022
Avis spontané
Réponse de HCE
Thanks Rowayne, we will let Nathan know. We look forward to serving you again in the future. Kindest regards, HCE.
Very trustworthy and accommodating
They were great to work with, very responsive and accommodating. All the equipment we ordered to be shipped to the Philippines arrived as expected despite all the challenges with the Philippine's Customs Office.
22 septembre 2022
Avis spontané
Réponse de HCE
Thanks for taking the time to leave this review Ric, much appreciated. Best wishes, HCE Team.
Great Information
Nathan is always such a delight to deal with. Quick to respond and has accurate feedback on stock queries and lead times. Always great service and experience when dealing with Nathan. Can highly recommend.
2 septembre 2022
Avis spontané
Réponse de HCE
Many thanks Si, we will let Nathan know. Thanks for taking the time to leave feedback, it is appreciated. Best wishes, HCE.
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