Hdlondonart Avis 

Lovely item and eventually delivered very quickly and efficiently, however the pre-dispatch communications could have been better to let us know there was a delay on our order being dispatched… agent rectified the issue very quickly after email, and all worked out great in the end.

This is my second purchase from HD London Art. Both are absolutely beautiful pieces, even better than expected!!! I can’t wait to put them up, just moved home so currently decorating. Packaged really well.. so secure whilst I wait 😍

My experience with this company was excellent. I made a mistake giving my old address for delivery. A quick email to the company and they corrected my mistake. Delivery was excellent. Pictures are beautiful.

Absolutely delighted with our beautiful artwork from HDLondon art.
They arrived absolutely well protected, we are so pleased with them, the quality is excellent.
So nice to receive something off line that looks exactly like you ordered.
The colours are perfect and we couldn’t be happier how they look in our kitchen.

I love our large black framed abstract prints. On top of the look, they were also a great price. We did have some delivery issues but that is down to the couriers rather than HD London Art. When contacted they were very prompt and friendly in the reply. If the deliveries could be sorted then this is a 5 star company.

Quality of prints are great, look really stylish. Had mine in the mounted version which sets off the stunning picture. Had to contact their customer service and I can say that were exceptional and very responsive. Totally recommend. Delivery was quick.

Ordered the Dubrovnik prints. Arrived in good time, good customer service and items well packaged. However whilst this was a positive part, the cost of the items we paid for (£240) does not match the quality of what we received. I would have expected a better quality frame and "print" supplied. Its all very plastic feeling and cheap materials. The pictures are great looking but are not priced correctly. If buying a "Print" be aware. I'd have looked to buy more but knowing the current costs and quality of items being supplied I'd be extremely hesitant. It's just essentially a print out put in a budget frame, not the hand crafted I was quoted.

Pictures arrived on time , well packaged and in excellent condition.
Easy to choose and order . Good website
Excellent quality, great price and the picture I chose match perfectly with my decor

Beautiful pictures, great quality, look far more expensive that what I paid for them!
Very quick delivery, well wrapped and boxed up on arrival, couldn’t be more happier with this company, highly recommend!

Review: ⭐⭐⭐⭐⭐

I’m absolutely in love with the Portofino set! The neutral tones of taupe, beige, grey, and soft white blend beautifully together and bring such a calm, elegant feel to my living space. The quality is amazing – you can really tell it’s printed on premium canvas and hand-stretched with care.

The matte texture looks so sophisticated, and the frames (I went for the natural finish) are sturdy and beautifully made. It’s such a timeless piece of wall art – minimal, warm, and effortlessly stylish. Definitely worth it! 🤍

AVOID AT ALL COST.
Do not buy from this company biggest waste of £250 and left feeling let down and ripped off. The quality of the prints are low (although would look good if printed yourself not for £250) and arrived with damaged frames which are of a poor quality. They claim the art work is custom made yet it is clearly not and just printed, mounted and framed. False advertising at its best, which I fell for when selecting artwork from my newly renovated home.

It says on their website that they do not take returns for ‘changes of minds or exchanges’ which is again consumer rights. I am not happy with the quality of the product as it was damaged and the quality of the frames.

The website further states that they will offer a replacement or full refund. I want a full refund as the option gives. However am being told ‘they do not offer refunds’
I would not have purchased at all if I had seen these reviews. Their policy is misleading and I will be taking this further under trading standards and consumer rights.

From other reviews I can see that other customers have been refunded for damaged items. Shocking customer service.

I had ordered a 3 set artwork from HD London, which arrived in 8 days. It is absolutely stunning! It brings all the work we have done in our living room together beautifully. About a week after, I did receive a duplicate delivery and on contacting HD London, they quickly apologized for the mixup and gifted us the duplicate set. Amazing quality for money and wonderful customer service??? I will definitely be back for more!

I bought 3 framed canvases. I had an issue with damage in transit. Issue was sorted quickly and fairly. Canvases are stunning.

I wouldn’t go anywhere else for artwork for my home! The quality is exceptional, and the collection is absolutely stunning — I honestly want them all. Their customer service is outstanding as well; they’re always quick to respond and incredibly helpful. I was especially impressed when they honoured a discount code I found after placing my order — they applied it without hesitation. It’s rare to find a company that combines beautiful products with such genuine care for their customers. Highly recommend!

Ordered a large canvas for my hallway and it is stunning. Amazing customer service and quick delivery 🩷

I wish I had read the reviews before ordering from this unreliable company.
They completely failed to meet their own delivery commitments as stated in their terms and conditions. My order wasn't dispatched within the promised timeframe, and over a month later, I still haven't received the product.
Despite chasing them repeatedly over several weeks, they eventually agreed to issue a refund within 3–5 working days — yet two weeks later, I'm still waiting. Customer service has been appalling throughout this process and is now ignoring my emails entirely.
Avoid this company at all costs.
Overpriced products, broken promises, and shockingly poor customer service. Save yourself the frustration and shop elsewhere.

I wish I'd read the other reviews before ordering....

Ordered a product which quite clearly states "dispatch in 2-5 working days" 8 working days ago. No sign of it at all. I've asked to cancel the order, it's not as if there is a shortage of companies selling this kind of thing!

Updated as of 15th October - still no sign of my order. I've tried to cancel with the company due to their false advertising of delivery dates, and they are refusing to cancel the order.

Updated as of 17th October - updating my review from 1 star to 3 stars. My wall art arrived today and it's stunning. Really happy with it. I am giving 5 stars for the product and 1 star for the service. If the company advertised correctly that each piece is bespoke and may take as long as 2-3 weeks for delivery it would be a far less frustrating experience and everyone could go into it with eyes wide open as to what to expect.

3 weeks old order told it was in late part of production and will be dispatched soon a week ago. Had no contact. Ignoring emails.

I ordered a set of two paintings and after a bout a month of waiting received just one of them. I have contacted customer service who passed it to another team that was three days ago and still no answers not a good first time experience