Hdlondonart Avis 

240
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We love our new wall art ,look beautiful . Miss understanding with our delivery but contacted HD London art and was resolved straight away . First class service .

Noté 5 sur 5 étoiles

I’m so happy with my picture. Excellent Quality and great value . The detail of the landscape and colours are beautiful. Quick service with regular updates on delivery . I would highly recommend this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really pleased with our artwork from HD London Art. The artwork itself is fantastic and we’re absolutely delighted with it. Customer service throughout the whole process was excellent. We did exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love the Rome set - website does not do the artwork justice. Stunning set. Delivered within a couple of days, sadly one of the frames was slightly damaged but the sales customer service team was exce... Voir plus

L'entreprise a répondu


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4,5

Excellent

TrustScore 4.5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(240)

93 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Do not order from this company awful customer service and not a quick delivery

I ordered 2 canvas sets which stated quick delivery 2-5 days. I ordered as a wedding present well in advance for the wedding. It is now 11 days after ordering and the wedding was today . Still not received the canvas sets I’m so disappointed I would never have ordered them if I had known they would take so long and now can’t cancel . So if you want to order don’t rely on the quick delivery that they state . **Update In fact this is false advertising to state a quick delivery service and still not get the order 2 weeks later and awful customer service . I would avoid ordering from his company.

27 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Hi Karen,

I’ve checked on this and can see your order has now arrived — but it definitely took far too long, and I completely understand the frustration that caused.

If there’s anything at all not right with it, please email me directly at alistair@hdlondonart.com
and I’ll make sure it’s sorted personally.

Appreciate your patience, and if everything’s now resolved, I’d be really grateful if you might consider updating or removing the review.

Best regards,
Alistair
Director, HD London Art

Noté 1 sur 5 étoiles

DO NOT TOUCH THIS COMPANY

Well what can I say I have had a nightmare with this company firstly the picture took 2 weeks to arrive due to the delivery company saying the parcel was too big when it eventually arrived it was damaged what a nightmare trying to sort this out I sent numerous photos but they kept on saying the photos weren’t good enough thus went on for about 2 weeks I got PayPal involved to help me sort it out in the end they said they don’t do refunds which is totally illegal as the product was damaged they also said it’s my problem with the delivery not there’s and also told me to repair the damaged picture not happening eventually after threatening them with legal action I got my refund after 4 weeks if stress DO NOT TOUCH THIS COMPANY

11 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Hi there,

I’m really sorry to read this, though I can’t identify which order this relates to. Hopefully everything has since been resolved, but if not, please reach out to me directly at alistair@hdlondonart.com
so I can look into it personally and make sure it’s put right.

Appreciate your patience, and if everything’s now resolved, I’d be really grateful if you might consider updating or removing the review.


Best regards,
Alistair
Director, HD London Art

Noté 5 sur 5 étoiles

HD London great selection of art work

HD London has a fantastic selection of art work . Very easy to order and delivery was quick . More than happy to recommend HD London . Great prices and service was flawless.

8 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Great choice of pictures …

Great choice of pictures and reasonably priced. Customer services responded quickly to my email when I asked about delivery times. Pictures were well wrapped and look great in our dining room. Very happy customer.

4 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Extremely happy with the whole service!

If you are after high quality, eye catching artwork then HD London is the place to be! I have recently purchased a fantastic collection which completes the room perfectly! They are strong and sit well. Easy to assemble and came very well packaged as to not get damaged. Overall, extremely happy with the whole service and the result!

1 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Great art/Sensible Prices

Great art, sensible prices and great communications. Would definitely be filling our walls with more!!

22 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Great service and fab products

Great service and fab products. I have had one set of wall art that looks amazing. Have just ordered another set but ordered the wrong size. I emailed them straight away to advise and they sorted it within an hour. Can’t wait for my new purchase!

20 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 3 sur 5 étoiles

Overall pleased with the artwork but communication is poor

Overall pleased with the artwork, prints look the same as advertised, I ordered white frames which could have had another coat of paint as you can see some of the natural wood in the grain/gaps. The customer service is a let down. The delivery time stated on their website was not met, waited almost 3 weeks for my order to arrive. Poor communication and no updates along the way seeing as there was a big delay, I chased to ask why there was a delay and was told my order would be despatched by the end of the week and it wasn’t. Chased again twice with no response.

15 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for your feedback, Emma. Really glad you’re pleased with the artwork — sorry to hear the communication and delay let things down this time. We’ve been working on improving updates during production so this doesn’t happen again.

Kind regards –
Christine, Customer Service

Noté 5 sur 5 étoiles

Perfect Patagonia

We recently ordered a trilogy called Patagonia - after deliberating as there are so many beautiful canvases to choose from. Our order arrived soon after with great communication throughout the process. The artwork was beautifully and very securely packaged. We are delighted with the canvases. They are vibrant and so well made. We will definitely be ordering again and would recommend Hdlondonart !

4 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Stunning Prints

I am so pleased with the quality of our prints. From start to finish the ordering process was so easy. Delivery was regularly updated and they arrived well packaged. I would highly recommend this company and can’t wait to order some additional prints for our home

28 août 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

A have bought two different canvas on…

A have bout two different canvas on frames both are lovely great quality everyone who comes in my house admire them would highly recommend

13 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Quality artwork at reasonable prices

I bought some canvas prints from London Art and was impressed with the quality and the framing they did. With canvas prints they leave a small flash gap between the frame and canvas stretcher, which is a good detail. They were also good value at a discounted price. We were so impressed we purchased another two sets of framed prints - also very good quality. Didn't have to wait long for them either.

29 juillet 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Quality customer service

Would highly recommend. Excellent customer service and will definitely use them again.

8 septembre 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

HAPPY CUSTOMER

Great experience with this company! Good communication, great products, and fast delivery. Keep up the good work, folks!

20 août 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Great company

Great company, order received promptly, absolutely love my framed canvas , I ordered another one soon after and equally as pleased with my second purchase will definitely use London art in the future

11 août 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 1 sur 5 étoiles

Avoid this company!

Avoid this company!! the quality is shocking and certainly not worth the amount paid! They also dont offer refunds as the prints are “bespoke” how are they bespoke when there set sizes that anyone can order!!! Rubbish service and cheap prints. Never again!!! Dont waste your money. Im not happy.

19 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Wall art

I have ordered a set of Santorini canvas with black frame and couldn't be more in love with it! They arrived quickly and they are stunning piece of art. My hallway looks fantastic! :)

22 août 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Outstanding wall art

Bought 3 lots of wall art from HD London and they are all outstanding.
Delivery was a couple of days slower than advertised but when I asked for an ETA I received a response immediately.
Well worth the money.

31 juillet 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Noté 5 sur 5 étoiles

Framed cavas Whisper Grey

I ordered a Framed Wall Art Canvas and put the wrong colour frame on the order I got in touch with Hd Londonart and they changed it for me. It arrived today 21st August and I am really pleased with it. Great customer service and highly recommend them

21 août 2025
Avis spontané
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Réponse de Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

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