Heartland Legal Group Avis 

279
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company is PREDATORY!!! DO NOT USE! My elderly mother set up with Heartland Legal Group to consolidate and pay her bills, she has been paying them monthly and is receiving notices from her cred... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Horrible company. They claim the first settlement in 7 to 9 months yet took my money for 18 months and didn't settle one debt. I tried to reach a manager for 7 months and could not get anybody to... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If I could give a zero I would!!! This company started off great paying things off. Now in the past year we have had 2 summons and a lawyer miraculously did not accept my case in time and we have on... Voir plus

Noté 1 sur 5 étoiles

I entered into agreement with them to help decrease my stress with finances and all they have done is continue to stress me out always wanting more money drafted out of my account, they have gotten so... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

What does it take to become one of the nation’s premier legal firms? While we’ve definitely put our experience in law school, courtroom negotiations, mediation sessions and trials to good use, these aren’t the only factors in our overwhelming success. Our passion for helping people is just as important, and we’re honored to keep on using our enthusiasm for the law to serve the greater good.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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1,7

Tous les avis

(279)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This company is a scam!!!

This company is a scam lost nearly $5,000.00 with them and they had the nerve to ask for more money when they "say" they reached a settlement with 1 of my creditors. What ever good reviews you read the person is not being honest or it could be a representative from Heartland writing the review.
I am already struggling and to take advantage of someone like this is unethical. I pray that someone reads this review and does not utilize Heartland and for those who have recently signed with them, cancel your contract and go with a reputable company!!!!

14 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Mirna Caballero was very helpful

Mirna Caballero was very helpful. She answered all my questions. Very knowledgeable.

14 janvier 2021
Avis spontané
Logo de Heartland Legal Group

Réponse de Heartland Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 5 sur 5 étoiles

Off to a good start!

I am just starting my adventure with Heartland. They have thoroughly discussed and fully understand my problem. I was given a careful explanation of how their service works and they have kept in close contact with me to make sure that everything is moving along as it should. Today I worked with Chris who is still refining my process and has been very pleasant and helpful. It is still too early to see much progress but I am confident that they will perform as advertised.

8 janvier 2021
Avis spontané
Logo de Heartland Legal Group

Réponse de Heartland Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 5 sur 5 étoiles

Looking forward to being debt free

I spoke with Chelsea Kennedy this morning about an issue with an email offer that I received. She was very helpful in resolving my issues and concerns and took care of everything quickly and very efficiently, which hopefully lets me take advantage of the offer received in the email. I was too quick to make a hasty decision and she helped reverse my stupidity. I know sometimes it seems like the program is taking a long time to show results, but I'm confident that correcting my mistake today was the right choice in moving forward to being debt free. Best wishes and Happy New Year to all the Heartland staff and their clients! May we all have a better financial status in 2021! I know with Heartland's help and wonderful employees like Chelsea, I'm going to be doing much better.

1 janvier 2021
Avis spontané
Logo de Heartland Legal Group

Réponse de Heartland Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 5 sur 5 étoiles

I had call the HEARTLAND GROUP two…

I had call the HEARTLAND GROUP two consecutive days and for my luck
JADE answer the my calls both time
She answer all my questions with respect, pacience and she was very
professional and understanding about
my questions.
Thank you very much JADE

30 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience today

I had a great experience today. Once again I found myself downsized due to COVID and needed some time to recoup. The individual that assisted me was pleasant and helpful and was able to provide me with a 30 day period without payment. This will be extremely helpful during this difficult time.

29 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Alex was so helpful today

Alex was so helpful today. I called in a panic due to creditor issues. He reassured me that Heartland had my back and he was able to explain to me what was going on with ease and knowledge. Heartland has superb customer service! Thanks again Alex!

28 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

It’s a scam

It’s a scam! Please do yourself a favor and save your own money. You will regret it if you do. Just talk directly to whoever you owe money with. Don’t pay them because they will only take all your money and if you cancel or withdraw, all your money will be gone. They won’t give it back. Trust me, take it from me because, they never did anything to my case and they took all my money.

19 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience today and always!

This is the most amazing, kind, helpful, and gracious team...making a very difficult situation the best they can! I had a serious question and spoke with Parris W. by phone today...and she was beyond helpful. She was completely knowledgeable, kind, efficient, and thorough. So, so grateful to have her and the rest of this team on my side!

9 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Awesome

They always ease my mind they are always so pleasant. I love that you can always ask them questions. The are simply Awesome

4 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I’ve had nothing but positive…

I’ve had nothing but positive interaction with them. The representative I had today was most helpful! With the time of uncertainty the way it is right now especially this whole year, I can say they have done nothing but try to help. So 5 stars from me for them.

3 décembre 2020
Avis spontané
Noté 4 sur 5 étoiles

totally happy

first of all i would like to say i was very skeptical only because i was taught something sounds good it probably isn't. But with talking with the sales person i originally talked with (????) after explaining everything i had to pay he totally was on the same page and immediately new what i needed .He then explained everything in great detail. I totally understood without any question, but i was still a little skeptical he new this and assured me this is a very good idea and after i did the math believe me it was and is. They also have a online service for clients and very easy to understand they also stay in touch with you to assure you . So far everything is going exactly the way they said it would, on my first settlement they have saved me 600.00 dollars i would recommend them highly

3 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

The person I spoke with (??????)

The person I spoke with (??????)
Was understandable and understood
My request without problem, and gave
Back my requested answer in a very
Soft smooth manner and made my
Experience pleasurable considerably.

2 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

The person I spoke with was courteous…

The person I spoke with was courteous however my problem is not solved. I have made three calls since 11/16 to correct the balance on the account ending in 1190. I am trying to add three new accounts. You picked up the others fine but not the account ending in 1190. The last two people I spoke with assured me they had the correct statement showing the amount of $24,000. But today the lady couldn’t find it.

The statement amount shows $10,295. But I had charged more on the account since the cut off and I had also made a payment of 1,295.86 because I didn’t know we were going to add this account to the program.

I also sent activity since the last statement cut off showing the current balance as 24,000.0. This simply should be that hard

Will someone please help me?

2 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service! Easy to work with and quick with communicating up to date information with keeping track of financial goals. I appreciate everyone In this company who has helped me along the way and looking forward to resolving my debts.

2 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I am dealing with a legal issue with…

I am dealing with a legal issue with one of my creditors and it has been very helpful and comforting to have a company like Heartland Legal guiding me through the process. My calls are always answered as well as my questions.

25 novembre 2020
Avis spontané

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