Heating & Catering Parts Avis 

Friendly service and helpful. 100% RECOMMENDED.

Reasonable prices, but more importantly a very helpful team who went above and beyond. Thank you Syed for being such a gentleman.

Had the Pcb I needed for an old Vaillent eco max 828 reasonably priced and delivered within 24 hours, saving us from having to replace our boiler. I would definitely recommend and use again thank you!!

Well. Issues with our boiler and everything pointed to the PCB. This company sent us a perfectly serviceable working PCB along with another associated ‘board’ for a fraction of the cost of new parts. Quite literally a cost of 25% (not 25% off!) and we are all set. communications with the company were perfect, email updates were sent as soon as the parts were sent and it all arrived in time. The parts were well packaged in a clearly labelled boat and well protected. Just outstanding. A fantastic company to deal with and I have no hesitation in recommending them to any and all. It probably makes no difference, but we are in the South East and the parts still arrived in a timely manner. I’m a very happy punter.

Ordered a (New)pressure relief valve for a Baxi boiler, it turned up in good time but after examination the unit it looked as if it was a reconditioned unit (marks on the outer case , old water marks on the connectors and black stains on the inside of the unit )and a code on it 09/05 which I’m lead to believe that this is the manufacturing date I contacted the company to complain and was offered a £5 partial refund and assured it was a new not a reconditioned unit 😂, unfortunately had to except the offer as was fitting it to a leaking boiler the next morning and had no time to source a replacement. So be very careful when using this company

Fast delivery and good quality parts.

I would highly recommend these guys. My boiler is getting on a bit so the pcb is now obsolete, but these guys had used boards so managed to get my boiler up and running again the next day, even though I’m 300 miles away. Brilliant service and I can’t thank them enough. Cheers.

This site was recommended by a plumber/engineer and has delivered. Instant response to my queries & part arrived next morning. Given I'd only ordered previous afternoon & didn't pay express delivery I am very impressed

Called them late in the previous day I needed a new board for my boiler they said they had one next thing message saying that it will be delivered today by post knock on the door at 10 am new board what a service up and running a bit later couldn't be happier excellent service and delivery

Very fast service supplying replacement PCB for boiler on overnight service - fixed faulty boiler PCB and we are warm again

The team were extremely helpful, going above and beyond. They helped make sure that I selected the correct part and then when I had a question (even out of hours) they were there to answer it. Great service, I would definitely recommend them.

Used many times to order specific boiler parts for my ancient combi. Quick delivery and quality parts issued each time

I can not fault the high quality of service you offer i have used yourselves several times now parts are always in brilliant working condition and delivery is quick I intended on continuing to use your great service you provide

Needed a heat exchanger for a old vailliant boiler, heating and catering helped me identify the exact part I required and I received the part the very next day. Customer was very happy. The heat exchanger was refurbished to a high standard.

Fantastic service, one call followed by a WhatsApp message with link. Good knowledge of 20 year old system that most wrote off. Part ordered, delivered next day with tracking and good communication.Nice work team!

Needed an expansion vessel, used the online contact form to give them the GC number and they checked which parts were suitable. Superb service, part in great condition and delivered so quickly. Highly recommend this company!

Very good communication and service

I ordered the incorrect size boiler expansion tank. After contacting them they were incredibly helpful found the correct tank, which I ordered, received then returned the incorrect tank and had my refund the next day.
Incredible service and help, I would highly recommend this company.

Best around for spares and good prices.

Highly recommend.

Ordered a Vaillant Diverter Valve on Thursday 16.10.2025 at 15:09 it was delivered the next day at 09:15 18 hours later fantastic service, when fitting the next week lost 2 screws behind the pump tried loads of places no one holds them, contacted them and they sent them the next day FOC i cannot fault this company it gives you top service, not had a service like this for years