Ordered a bike. It was out of stock. They didn’t inform me it was out of stock until I contacted them 6 days later looking for an update. They then said they would swap it for another colour. They the... Voir plus
L'entreprise a répondu
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Ordered a bike. It was out of stock. They didn’t inform me it was out of stock until I contacted them 6 days later looking for an update. They then said they would swap it for another colour. They the... Voir plus
L'entreprise a répondu
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... Voir plus
Whilst cycling from Lands End to John O'Groats we found ourselves stranded with a faulty controller on one of our ebikes. Neither Trek dealer in town were prepared to help. Highland Bikes checked and... Voir plus
Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... Voir plus
Écrit par l'entreprise
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
29-31 Shore Street, IV1 1NG, Inverness, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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I just got my Highland Bicycle today! I assembled it (It was partly assembled) and then took it for a test ride! I haven't really gone through all the gears and I need to make some adjustments on the disc brakes, but it seems to be a pretty sound bike! I like it! It rides smooth and looks nice too! I originally ordered the Large Size Bicycle and realized it was too tall so I returned it and ordered the Medium size! I am 5'10" so I am about average height! I would suggest Highland Bicycles to anyone! I live in Seattle so this Bicycle is going to be a lot of fun riding on the street! I did get a street bike not a mountain bike so the tires are thin and road worthy! I am a bit overweight so I needed something to give me good exercise! I literally road only a couple of blocks testing it out and I was really winded (out of breath) and my heart was pounding! I have been wanting to exercise more and I figured a Bicycle is the way to go! I grew up riding Bicycles and Building them and Re-Building them and doing general maintenance on them! Mostly I spent a lot of time destroying Bicycles on jumps and skidding and even some crashing!
The boys are great and very knowledgeable when I'm stuck for bike parts, been going there for years now and are always friendly and helpful when I stop in.
Easy to use website. Products in stock at good prices. Click & collect used.
Great experience all round, staff were helpful, no hassle, oh and my sons bike arrived 4 days early! I would definitely recommend highland bikes.
Quick and easy to have parts delivered to my local store
Fantastic service and delivery time was awesome
After a problem snapping my front disc brake cable I phoned the Inverness store and spoke to Owen. He said the repair could be done on Wednesday as we were passing through. This was done, as promised, in 50 minutes. ABSOLUTELY BRILLIANT and saved our cycling holiday. Many, many thanks.
Chris Parker
I'd ordered the wrong size wetsuit, and I gave them a ring to ask if they had the other size in stock and also how to send the other one back, they were so helpful, will definitely recommend 👍
The Elgin shop was very helpful and knowledgeable. Delivery was swift! Thank you.
Staff members really helpful and gave me very sound advice, thank you, really pleased with my bike
Delighted with bike. Came well packed with no damage. Easy enough to set up.
They had the inner tubes and gravel tyres I was looking for. no complaints.
Highland Bikes turned out to be about the only place in the UK where I could find the Shimano Chain Ring I needed. The part was delivered without problems quickly.
This is the 2nd bike I have bought from Highland Bikes and once again, I was very pleased with their professionalism and helpfulness during the transaction. Great guys!
What a fabulous bike shop, staff are very friendly, helpful and knowledgeable. I collected my e bike today, and was given a comprehensive overview of my bike, functions etc. One very happy customer.
Having never bought a bike online before I was a little nervous! I wanted a Genesis CDA 20 XL and found one at Highland Bikes. To alleviate my concerns I phoned Highland Bikes and spoke to one of their staff, sorry didn't get their name, who talked me through how they set up the bike, package it back up and what I'd need to do when I received it. Concerns alleviated I went online and purchased the Genesis. The bike arrived when they said it would, the instruction sheet for me to follow was in the box, which was easy to follow. The bike was very well wrapped up for protection during transit and all was in good order. Been out on the bike numerous times now and everything is perfect. Of course I realise adjustments, servicing will eventually be required of which I'll do myself. My purchase experience with Highland Bikes has certainly proved positive. All that they said would happen, happened and I received the bike I wanted, which is superb!
Elgin finally has a decent bike shop, great selection of bikes and the guys are happy just to chat about bikes as well as offer great advice, going to be go to shop for all things bike related
Really good job and handover and sent me on the frame protector that I forgot. Thank you
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