I have used HMV for quite awhile now. I like the delivery service, for Home delivery and delivery to the store. Long may you keep going, in these unsure times.
L'entreprise a répondu
Établissement
Changer d'établissement22 Eastgate Centre, SS14 1AF Basildon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
L'entreprise a répondu
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... Voir plus
L'entreprise a répondu
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Basildon
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
22 Eastgate Centre, SS14 1AF, Basildon, Royaume-Uni
4,8
Excellent
225 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy wife 😂
Brilliant service from Sam and Chris, very helpful with a product I wanted what wasn't instock, Chris looked it up and quickly ordered it for me and I got it 2 days later A+
11 octobre 2023
Réponse de hmv (UK) - Basildon
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Basildon
Hello Mr Johnstone
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Victor
Victor, the guy that served us when above and beyond to help us out that day, fantastic shopping experience
14 septembre 2023
Réponse de hmv (UK) - Basildon
Hi Sam
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Basildon
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Réponse de hmv (UK) - Basildon
Hi Ron.
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered a dvd on line
I ordered a dvd on line, and it was ready to pick up from the shop in 5 days which I thought was very efficient!
10 août 2023
Réponse de hmv (UK) - Basildon
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
48 hrs service not including weekends
Wanted this movie for a long time .
Ordered online on the Thursday evening .
Friday afternoon it was dispatched ,Saturday in transit & by Monday afternoon I received the movie in good condition.
28 juillet 2023
Réponse de hmv (UK) - Basildon
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Blu ray covers missing :(
Great but half of my order was missing the Blu ray covers :(
19 juillet 2023
Réponse de hmv (UK) - Basildon
Hi David
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Réponse de hmv (UK) - Basildon
Hello Janet
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Shopping experience
Shop assistant was extremely helpful. Managed to find and order what I wanted. Would recommend Basildon.
15 juillet 2023
Réponse de hmv (UK) - Basildon
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Vinyl was good
13 juillet 2023
Réponse de hmv (UK) - Basildon
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre order collection
I pre ordered something, it was ready for me to pick up as advised, no fuss no waiting around
10 juillet 2023
Réponse de hmv (UK) - Basildon
Hi Ann
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Prompt email of notification to collect…
Prompt email of notification to collect my order
29 juin 2023
Réponse de hmv (UK) - Basildon
Hi Paula
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good customer service
Good customer service, staff were friendly and polite and I found what I wanted quite easily.
20 juin 2023
Réponse de hmv (UK) - Basildon
Hi Christopher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly staff and efficient service
Friendly staff and efficient service. Order arrived in store when they said it would. Very happy 😊
15 juin 2023
Réponse de hmv (UK) - Basildon
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
C&C was very easy
was easy to order for click & collect, got a confirmation email straight away and within a couple days i got another very clear email saying it’ll be ready for collection, people in store were very helpful and it was easy to collect.
10 juin 2023
Réponse de hmv (UK) - Basildon
Hi Elise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Basildon
Hi Leanne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.