The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... Voir plus
L'entreprise a répondu
Haymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... Voir plus
L'entreprise a répondu
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... Voir plus
L'entreprise a répondu
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... Voir plus
L'entreprise a répondu
The online order process was easy, and arranging collection from my local store was simplicity itself! Kept up to date on progress via regular emails, and my order arrived a day earlier than I had e... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, Royaume-Uni
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Pre-order didn’t arrive on launch day & needed a little bit of chasing up. Got it not long after due to really good customer service as always.

Réponse de hmv (UK) - Bury

Réponse de hmv (UK) - Bury

Réponse de hmv (UK) - Bury
Pre order arrived for day of release so can't fault hmv online. Plus I love my local hmv so it's an excuse to go collect

Réponse de hmv (UK) - Bury
As always I am extremely pleased with my purchase and the service provided by yourselves and all the staff HMV Bury who are always helpful, friendly and polite.

Réponse de hmv (UK) - Bury
Gave the exact delivery date and came on the set time. Not damaged aswell

Réponse de hmv (UK) - Bury
Really good customer service, extremely helpful staff. Good communication.

Réponse de hmv (UK) - Bury
A very helpful sale's person helped me out with my enquiry and order. Many thanks.

Réponse de hmv (UK) - Bury

Réponse de hmv (UK) - Bury
The person who looked after me was very helpful and friendly.

Réponse de hmv (UK) - Bury
I bought 2 products from hmv vinyl tonics cork slip matt and vinyl cleaning kit.
First of all the cork matt was terrible, records have whats called igd inner groove distortion you can use matts stylus etc to make it better but it never goes away. This matt made it worse. It was like the artist was singing under water. Also online its £6.99 in store its £10.99 this makes no sense to me.
As for the cleaner the brush and cloths are OK but the fluid ruined one of my records and my needle, it left a waxy residue on the record made it sound all muffled, when I checked my needle it was full of a white putty substance.
I feel bad leaving this review because I like hmv but vinyl tonic are terrible products. 2 buys 2 very bad experiences

Réponse de hmv (UK) - Bury
Always great products and awesome customer service when i visit the BURY branch ... the new store is double the size of the old one...
Great staff serice everytime.

Réponse de hmv (UK) - Bury
Always a 1st class service...
Staff are polite and, friendly and helpful.
It's always a pleasure to shop at HMV.

Réponse de hmv (UK) - Bury
I didn't realise that I could order on line, it was easy, fast and efficient. The albums were a gift for my granddaughter and she was delighted.

Réponse de hmv (UK) - Bury

Réponse de hmv (UK) - Bury
Very helpful polite and great customer service. As always🤗🤗🤗

Réponse de hmv (UK) - Bury
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