The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement32B Newlands Centre, NN16 8JB Kettering, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Voir plus
L'entreprise a répondu
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Voir plus
L'entreprise a répondu
I always try and buy from HMV. My rating is based mostly on the great staff in the Kettering HMV store who are always friendly and helpful in obtaining that what I am after. Failing that I generally g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Kettering
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
32B Newlands Centre, NN16 8JB, Kettering, Royaume-Uni
4,9
Excellent
134 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Click and collect pre-order. Good communication via email and helpful member of staff in store.
24 octobre 2023
Réponse de hmv (UK) - Kettering
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
TGFHMV
Order arrived quickly and shop staff really helpful and friendly.
Really enjoy browsing a hmv store too.
7 octobre 2023
Réponse de hmv (UK) - Kettering
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy and comfortable collection
4 octobre 2023
Réponse de hmv (UK) - Kettering
Hi Cameron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered star wars mos espasa cantina on…
Ordered star wars mos espasa cantina on line. When I went into the kettering store they had my item but also had the black series scout helmet in the window. They checked the stock and it was the last one, took it out the window and I purchased it. Just wanted to say thank you as it wasn't showing as stock they could have easily said no. Lovely young lass served me about 1300 on the 4th of October.
1 octobre 2023
Réponse de hmv (UK) - Kettering
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very pleasant and helpful shop…
Very pleasant and helpful shop assistants in Kettering HMV.
2 octobre 2023
Réponse de hmv (UK) - Kettering
Hello Anonymous
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So easy to order
So easy to order. Delivered as promised. Always nice to chat to kettering staff.
27 septembre 2023
Réponse de hmv (UK) - Kettering
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great advice and fast delivery
6 septembre 2023
Réponse de hmv (UK) - Kettering
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Kettering
Hi Stuart
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pleased again
26th August, very pleased again, good packaging, ordered Saturday and ready to pick-up by Thursday, in store, LOVE THE SERVICE.
25 août 2023
Réponse de hmv (UK) - Kettering
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Buying Rory Gallagher Live in London
The staff are always pleasant and helpful, nothing is too much trouble and I enjoy going into the branch and browsing/choosing/buying my CD’s.
11 juillet 2023
Réponse de hmv (UK) - Kettering
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quickly arrived to my specifications…
Quickly arrived to my specifications free delivery in stock polite staff
29 juin 2023
Réponse de hmv (UK) - Kettering
Hi Donald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Kettering
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleasant and helpful sales guy…
Very pleasant and helpful sales guy took my order for a blue ray replacement that was last one on display but had slight damage to case which I didn't want to pay full price for, "Bee Gees in Concert" will pick up from store when a second order from my son for 2 blu rays is delivered to store, ordered on 30th May different sales guy but again very helpful as information given from my son on piece of paper wasn't 100% accurate but assistant took time to investigate and got correct info 👍 so very happy, will look forward to picking my order up from store. Thank you HMV
26 mai 2023
Réponse de hmv (UK) - Kettering
Hello NORMA
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.