The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Williamson Square, L1 1EJ Liverpool, GB
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I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Voir plus
L'entreprise a répondu
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Voir plus
L'entreprise a répondu
The books were delivered promptly and i had no complaints about the books themselves. All in all, it was a service well done and i was completely satisfied.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Liverpool
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 1, Williamson Square, L1 1EJ, Liverpool, Royaume-Uni
4,8
Excellent
688 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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HMV UK Worth Dealing With The books were delivered promptly and i…
The books were delivered promptly and i had no complaints about the books themselves. All in all, it was a service well done and i was completely satisfied.
10 août 2026
Réponse de hmv (UK) - Liverpool
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice staff very helpful ordering was…
Nice staff very helpful ordering was easy an fast. Very Happy 😊
7 août 2026
Réponse de hmv (UK) - Liverpool
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Made an order in store
Made an order in store to have the item delivered to the store and the process was fast and easy. Staff member was very helpful.
31 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick service polite staff and left…
Quick service polite staff and left with what I wanted
28 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Speedy and excellent service as always.
Speedy and excellent service as always.
Thank You.
23 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The perfect shop for cinema buffs.
Staff are very knowledgeable about films. I always find the staff friendly, courteous and eager to help.
24 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good experience .
Easy to order CDs and pick up in store. Friendly and helpful staff in store.
19 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi Pete,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guy behind the desk took the whole…
The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the internet was really slow, but he took the time and explain and sorted everything for me! Thanks so much!
19 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I found what i was looking for and i…
I found what i was looking for and i picked my order up at the same time.
17 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi STEPHEN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Liverpool
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling Stones new release
Wanted info on the stones new record for a present -although the assistant thought I meant the stone roses 🤣she did help & gave me options as it wasn’t yet released-I received it thru the post the day after the release -so thankyou for the help
12 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What would Nipper say?
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the durable, versatile synthetic plastic (polyvinyl chloride or PVC) used for flooring, clothing, and construction, I had ordered a boxset that, contained, a Compact Disc, Posters, a book, a 7" single, and a double album.
What would Nipper say as he listened to a recording of His Master's Voice? ;-)
HMV used to be a record shop. It's now a purveyor, in store of "tatt".
7 juillet 2026
Réponse de hmv (UK) - Liverpool
Hello Mark
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Réponse de hmv (UK) - Liverpool
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Another excellent trip to Liverpool…
Another excellent trip to Liverpool HMV. Great selection, well stocked. Helpful and very friendly staff.
3 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
110-OUT 10 NEVER HAD ANY NEGATIVE…
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SHAME WILLIKISISONS NEVER DID.KEEP UP THE GOOD WORK .IF YOU KNOW WHERE THIS SHOP IS IN LIVERPOOL YOU WILL UNDERSTAND WHY IT WORKS WHERE IT IS
3 juillet 2026
Réponse de hmv (UK) - Liverpool
Hi Bailey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young lady who served me was very…
The young lady who served me was very polite and knowledgeable of music
28 juin 2026
Réponse de hmv (UK) - Liverpool
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Liverpool
Hi Matt
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Sales assistant was very kind and…
Sales assistant was very kind and helpful. The real deal.
2 mai 2026
Réponse de hmv (UK) - Liverpool
Hi Matthew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service and communication excellent…
Service and communication excellent throughout the order and store pick up process, it was faultless and would very much recommend.
22 juin 2026
Réponse de hmv (UK) - Liverpool
Hi Jardine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Liverpool
Hi Lellyo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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