I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've shopped at HMV for many many years I find the store extremely pleasant intriguing fashionable.the staff are very amenible attentive and very to help with any query I have well done HMV
L'entreprise a répondu
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Voir plus
L'entreprise a répondu
Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Norwich
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Royaume-Uni
4,8
Excellent
414 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent gig including the new album…
Excellent gig including the new album at a very good price
31 août 2025
Réponse de hmv (UK) - Norwich
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Norwich
Hi Diana
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Bryan Adams Roll With The Punches
The Bryan Adams gig was well organised. I loved that you couldn't use mobiles.... could see everything much better. Brilliant idea. More of that please.
2 septembre 2025
Réponse de hmv (UK) - Norwich
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rolling with the Punches
Brilliant service in getting Bryan Adams new CD and tickets to a small local gig!
1 septembre 2025
Réponse de hmv (UK) - Norwich
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
1/ the DVD was available to order
1/ the DVD was available to order
2/ it arrived in store for collection in a few days.
3/ Staff in Norwich are friendly and helpful
Pretty much all you can ask for and it was cheap to buy.
28 août 2025
Réponse de hmv (UK) - Norwich
Hello Igatti
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Staff are always friendly and helpful…
Staff are always friendly and helpful in the Norwich store
26 août 2025
Réponse de hmv (UK) - Norwich
Hi Phil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic Vinyl Selection and Brilliant Service!
Buying limited edition vinyl records from HMV Norwich has been an absolute pleasure. The store always has an impressive selection, and I’ve managed to find some real gems that I couldn’t track down anywhere else. The staff are friendly, knowledgeable, and clearly passionate about music, which makes the whole experience even better.
The quality of the records is top-notch, and they’re always well cared for and displayed in a way that makes browsing easy and enjoyable. I also love how the team go the extra mile to help with recommendations or to check stock — it feels like they genuinely want you to walk away happy.
For vinyl collectors or anyone just getting into records, HMV Norwich is the perfect place to shop. Great atmosphere, exclusive finds, and excellent customer service. Five stars all round!
27 décembre 2024
Réponse de hmv (UK) - Norwich
Hi Phill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
First class service
The member of staff was fantastic in finding the item i wanted and organised the order. Said order arrived in quick time. Happy to order in store again.
28 août 2025
Réponse de hmv (UK) - Norwich
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All straight forward and friendly staff…
All straight forward and friendly staff at pick up for local store in Norwich
27 août 2025
Réponse de hmv (UK) - Norwich
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always Fantastic my son collects vinyl…
Always Fantastic my son collects vinyl and my go to place is HMV
He is also Autistic and finds he can also go in the shop too which is Fantastic for me as a parent to see him happy in his favourite store and at ease.
1 avril 2025
Réponse de hmv (UK) - Norwich
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Norwich
Hi gram
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Norwich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Service was as usual very good
Service was as usual very good. Attention and interested staff. Lots of enthusiasm and genuine excited about the purchase I made.
8 août 2025
Réponse de hmv (UK) - Norwich
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service lady was excellent
Customer service lady was excellent, helped us order the goods and hey presto they arrived and on time .
2 août 2025
Réponse de hmv (UK) - Norwich
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff
Great staff , very helpful and professional. They make you feel really comfy. The store has a huge variety of products.
29 juillet 2025
Réponse de hmv (UK) - Norwich
Hi Kon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Norwich
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and helpful staff.
19 juillet 2025
Réponse de hmv (UK) - Norwich
Hello Helen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
friendly knowledgeable assistant micha
10 juillet 2025
Réponse de hmv (UK) - Norwich
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect.
Clear website. Easy to order. Good price. Communication excellent for click and collect customer. Staff t local HMV very pleasant and efficient. Would order again.
6 juillet 2025
Réponse de hmv (UK) - Norwich
Hi Anon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service. 5*
Everything was dealt with in a very professional manner and the staff were great in making everything run smoothly.
3 juillet 2025
Réponse de hmv (UK) - Norwich
Hi Mr Thurston
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As always fantastic service
As always delivered as stated, fantastic service as always
1 juillet 2025
Réponse de hmv (UK) - Norwich
Hi Clifford
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.