I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've shopped at HMV for many many years I find the store extremely pleasant intriguing fashionable.the staff are very amenible attentive and very to help with any query I have well done HMV
L'entreprise a répondu
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Voir plus
L'entreprise a répondu
Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Norwich
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Royaume-Uni
4,8
Excellent
414 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Came in good condition
Came in good condition & was delivered when I was told it would
14 octobre 2025
Réponse de hmv (UK) - Norwich
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Norwich
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleased
Order was delivered to store within two days, absolutely lovely staff when I went to collect
14 octobre 2025
Réponse de hmv (UK) - Norwich
Hi Josh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV staff at the Norwich store were…
HMV staff at the Norwich store were very helpful and patient with my list of movie requests.
Very professional, courteous and efficient.
My online orders were placed same day and it was only a few days later that I recieved notification that they were in store for collection.
Less than a week turnaround so very pleased with the service
13 octobre 2025
Réponse de hmv (UK) - Norwich
Hi Neville
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Norwich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Réponse de hmv (UK) - Norwich
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have been shopping at HMV since my…
I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so helpful & courteous, especially when making enquires. You have such an excellent vinyl selection - which our grandchildren (who live in Suffolk) have also disovered! Grateful thanks HMV
1 octobre 2025
Réponse de hmv (UK) - Norwich
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic
Fantastic, quick delivery, well packaged and in good condition
When I went into the shop the people were friendly and very helpful
1 octobre 2025
Réponse de hmv (UK) - Norwich
Hi Tamara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Norwich
Hello Duane
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Records were available and the staff…
Records were available and the staff were helpful and friendly.
21 septembre 2025
Réponse de hmv (UK) - Norwich
Hello Nick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Norwich
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Norwich
Hello Mick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Norwich
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good value and service
Great price, easily to order online, friendly staff when picking up in store.
10 septembre 2025
Réponse de hmv (UK) - Norwich
Hi Brew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They’re always good to deal with…
They’re always good to deal with sometimes I think the packaging is too small for the amount of records that tried to cram in there but I do understand why they do it. Nothing has ever arrived damaged and I continue to shop from them mostly online sometimes go to the shop in Norwich but Yeah, all good.
6 septembre 2025
Réponse de hmv (UK) - Norwich
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Norwich
Hi Phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect
Click and collect went perfectly! Easy online ordering and customer service in shop on collection was very good!!
6 septembre 2025
Réponse de hmv (UK) - Norwich
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Phone free gigs are wonderful
31 août 2025
Réponse de hmv (UK) - Norwich
Hi Joe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Norwich
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Norwich
Hi Eve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Norwich
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.