Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, The Forum, SG1 1ES Stevenage, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... Voir plus
L'entreprise a répondu
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... Voir plus
L'entreprise a répondu
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Stevenage
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 1, The Forum, SG1 1ES, Stevenage, Royaume-Uni
4,9
Excellent
131 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de hmv (UK) - Stevenage
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Stevenage
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good sales man
Good sales man. Very good helpful advice. Fast delivery. Kept informed by email for delivery
14 décembre 2024
Réponse de hmv (UK) - Stevenage
Hi Guest
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent website
Excellent website. Easy ordering. Staff friendly and helpful on collection
10 décembre 2024
Réponse de hmv (UK) - Stevenage
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon at hmv Stevenage.
Very friendly,patient staff.
15 décembre 2024
Réponse de hmv (UK) - Stevenage
Our staff make us what we are!
Réponse de hmv (UK) - Stevenage
Hi christopher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All round good experience
All round good experience, online and the in-store collection. Served by a friendly and polite young lady. Thank you
4 décembre 2024
Réponse de hmv (UK) - Stevenage
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Stevenage
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Smart service
Staff helpful, knowledgeable and enthusiastic. I knew exactly when my purchase was to arrive .
27 novembre 2024
Réponse de hmv (UK) - Stevenage
Hi David,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very quick delivery and happy with the service
Vinyl delivered quick and easy, came in perfect condition
25 novembre 2024
Réponse de hmv (UK) - Stevenage
Hi Levi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV are the best
I always order my cds and dvd from hmv in Stevenage. I find the staff so helpful and the delivery is very quick;
19 novembre 2024
Réponse de hmv (UK) - Stevenage
Hi Irene,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Stevenage
Hi Grahame,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick service when I order my dvd
29 octobre 2024
Réponse de hmv (UK) - Stevenage
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The service was excellent
The service was excellent, no trouble in ordering a film i wanted
11 octobre 2024
Réponse de hmv (UK) - Stevenage
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily.
Store always looks clean & tidy.
Been shopping here for over 20 years & it's always a pleasant experience.
12 octobre 2024
Réponse de hmv (UK) - Stevenage
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely man very helpful.
5 octobre 2024
Réponse de hmv (UK) - Stevenage
Hello Dennis
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Réponse de hmv (UK) - Stevenage
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Stevenage
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Stevenage
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
Assistant was more than helpful. Looking up a DVD that was old in years but having found it completed my order. Paid in advance and with four days my item arrived at the shop me having been informed by text that it was ready for collection. That's how all shops should work. 10 out of 10.
22 août 2024
Réponse de hmv (UK) - Stevenage
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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