Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Voir plus
L'entreprise a répondu
Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Voir plus
L'entreprise a répondu
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Voir plus
L'entreprise a répondu
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
L'entreprise a répondu
I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful. HMV should maintain a presence on the main streets over the UK.
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered a dvd that wasn't in store, the girl who served me was so helpful, I received emails, to say it had been despatched and then that it was ready for collection. First rate service, thank you.

Réponse de hmv (UK) - Truro
Kept informed via email & picked up goods from store on the day I was advised they would be available.
Very simple, efficient process.
Thank you.

Réponse de hmv (UK) - Truro
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought of (70's movies) in years and realise it's available. Also excellent for present buying; I can go in with only a vague idea and come out with a winner. Music and films need to be available to browse and read, and have the ability to ask informed fellow fans relevant questions and get informed responses and opinions. That's part of the enjoyment of purchasing in a store.

Réponse de hmv (UK) - Truro

Réponse de hmv (UK) - Truro
I got what I ordered much earlier than was listed! So that was a nice surprise, and it arrived in amazing condition, no damages or anything. I’ve been enjoying The ballad of songbirds and snakes every since it arrived XD

Réponse de hmv (UK) - Truro
I went to Truro branch of HMV and was served by a very helpful assistant. I had picked up the wrong series of The Crown and he went and got me the current one. I could have easily have purchased one I already had.
Also he ordered the Beatles Now and Then CD to be posted to me. I know he was only doing his job but he went that little bit further in assisting me.

Réponse de hmv (UK) - Truro
Staff are friendly and helpful and know what they’re doing as well as being knowledgeable about film etc..

Réponse de hmv (UK) - Truro

Réponse de hmv (UK) - Truro

Réponse de hmv (UK) - Truro
Fantastic customer service staff always helpful and friendly great job guys 👍👍👍

Réponse de hmv (UK) - Truro
Ordered a DVD Spirit Untamed .We watched this over the Christmas period a few times and loved it .We are sending to grandchildren in Australian they will love it ..Ordered click and collect very pleased with the communication via emsil and collection at store.

Réponse de hmv (UK) - Truro
They were fantastic in the store in Truro, very helpful, and they told me the difference between the consoles very recommended to go there

Réponse de hmv (UK) - Truro
The staff were very helpful and although the vinyl I wanted was not in stock, they went to look if warehouse had any and ordered it and had it sent to store. I went to pick it up today and it was very efficient and quick picked up.

Réponse de hmv (UK) - Truro
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.