Good customer service in store , delivery was not a long wait . Only tiny grumble is tee shirt was just loose in box thought it should have been in a plastic bag,in case box got wet somewhere along t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit S12, Washington Square, CA14 3BD Workington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
L'entreprise a répondu
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
L'entreprise a répondu
The young man I ordered from in store (Workington) was both friendly and extremely knowledgeable.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Workington
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit S12, Washington Square, CA14 3BD, Workington, Royaume-Uni
4,9
Excellent
118 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de hmv (UK) - Workington
And that is what makes us top dog, so thank you Martin and merry christmas!
Ordered item on line prompt dellivery
Ordered item on line prompt dellivery, and the young woman who served me tue 19th in workington, polite, friendly, and knew where her stock is on shop floor
20 décembre 2023
Réponse de hmv (UK) - Workington
Thanks for leaving us a great review for hmv Workington.
Our colleagues work hard to offer our customers the best shopping experience in our stores and we hope to see you again soon :-)
Awesome staff.
16 décembre 2023
Réponse de hmv (UK) - Workington
Thank you Robert, you're awesome and have a very merry christmas from us at hmv!
Réponse de hmv (UK) - Workington
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very very helpful staff
15 décembre 2023
Réponse de hmv (UK) - Workington
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
I'm not much of a reviewer type of person but the customer service I had at hmv workington today was exceptional and feel like the man deserves some recognition from it, unfortunately I didn't get his name I was in too much of a christmas panic to remember to get it, but he had long hair and was incredibly helpful, I needed to get a few things "anime" for my niece, and had absolutely no idea on where to start, all looks the same to me and I don't have a clue what's what, he went above and beyond to help me, he was really friendly, informative. Genuinely just really great customer service. Thanks
14 décembre 2023
Avis spontané
Réponse de hmv (UK) - Workington
Hi Rachael,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff very helpful asked about…
Lovely staff very helpful asked about item not on display went out of way to get for me.
23 novembre 2023
Réponse de hmv (UK) - Workington
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
store review
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
10 novembre 2023
Réponse de hmv (UK) - Workington
Hello Dan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Workington HMV Rocks!!
Efficient service and delivery, simple to order, excellent customer service in the shop for all enquiries, amazing product knowledge asking any staff member, a great team here in Workington, we're so lucky!
30 octobre 2023
Réponse de hmv (UK) - Workington
Hi Clare
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Workington is a brilliant shop
The staff are amazing . The store is always well stocked and very well organised.
24 octobre 2023
Réponse de hmv (UK) - Workington
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buy online collect in store
Very easy, I was emailed that the purchase was ready to collect, went to store same day and picked up the order. Simple.
25 octobre 2023
Réponse de hmv (UK) - Workington
Hi Mr Baker
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling stones
Bring service ordered the new Stones album before release date got email saying it was in on day of release great service thanks.
24 octobre 2023
Réponse de hmv (UK) - Workington
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Lee was helpful and attentive
Lee was helpful and attentive. Excellent customer service.
24 octobre 2023
Réponse de hmv (UK) - Workington
Hi Mr Birtwistle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Workington
Hi Sheena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really nice staff very knowledgeable…
Really nice staff very knowledgeable and weren’t condescending or made me feel stupid when I wasn’t sure of what exactly I was looking for
24 septembre 2023
Réponse de hmv (UK) - Workington
Hi Karen
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD purchase
They didnt have the CD i wanted in stock but ordered it in for me. Came very quickly
8 septembre 2023
Réponse de hmv (UK) - Workington
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful in the shop when placing…
Very helpful in the shop when placing my order. Order arrived in excellent time. Great service, great shop. Thanks.
17 août 2023
Réponse de hmv (UK) - Workington
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the site
Love the site, lots to find and always what I am looking for. Also very fast delivery, do I am enjoying dvd order.
17 juin 2023
Réponse de hmv (UK) - Workington
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome customer service
Awesome customer service from start to finish from all staff members. Super helpful and friendly
26 mai 2023
Réponse de hmv (UK) - Workington
Hi Jodie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.