The Hobbs Parker Group Avis 46

We would like to thank Emma at Ashford for all her support advice and kindness throughout the process of buying our new home. Throughout what was a difficult time Emma kept us updated was always available and helpful, we most certainly wouldn’t be here if it wasn’t for Emma’s calm and professional help. A huge thank you Emma and to the team, and would highly recommend using Hobbs Parker.

Alex and Cherry were great throughout. Helpful advice when deciding on guide price, we got it just right and attracted lots of viewings and good offers close to guide in a buyers market. Always responsive and pragmatic. Great marketing, helpful with viewings and in deciding between the offers we were lucky enough to be able to choose from. Thanks again, Simon

Helen at the Tenterden office was amazing from start to finish! Always kept us in the loop, it was a difficult sale but Helen showed kindness and compassion throughout and helped us through a difficult time! I would highly recommend Hobbs and would certainly use them again in the future. I would highly recommend to friends and family! Thank you Hobbs :)

I highly recommend Hobbs Parker in Tenterden to anyone looking to sell their property through an experienced and reputable agent.
Helen went above and beyond for us in selling our property and continued to monitor and help push the sale through to a successful completion within a quick timeframe.
I am very thankful to Helen, Sarah, Sue and the Hobbs Parker team for their help and support throughout.

Excellent support and advice from Cherry in the Ashford office. Helped us throughout the protracted process in a fairly stagnant market. Dealt with all parties in a professional manner and remained positive throughout. Highly recommende

Really helpful in finding us our new home. Despite lots of issues at the other end of the chain Alison was always there to help and ask questions and pass information onto our sellers.

Thank you Alison for all your help!!

Great team in the Tenterden office. Helen and Sue were very helpful and professional in helping with the sale of mother’s house. This was complicated by probate being required halfway through the process as well as other issues that arose. Their communication was excellent and their advice invaluable. I would use them again and recommend them to others

Toby was incredibly helpful and consistently outstanding throughout the process of buying our house. We would happily recommend Hobbs Parker to anyone looking to buy or sell. Thank you for all your support.

After renting a property for 14 months, in Lenham Kent, which was listed through Hobbs & Parker. It seemed well presented property which was a converted pig shed of some description. This was on a track with access to farm equipment which I didn’t realise was so busy. Our cars were parked where the farm machinery and all other farm traffic passed, this left the cars covered in mud etc. the road leading to the property was full of pot holes and puddles of dirty water, it caused 2 tyres to be damaged. The landlord Ivor only gravelled the road once, which made it precariously difficult to circumvent the large holes

Also the water and electric would go off at least once a month, sometime there was no water for hours upto a few days. The landlord was aware of this but didn't inform me until I signed rental agreement and moved in the I started getting these problems.

The finish to the property was poor, with curtain poles were on the wonk, water heater could only be set for couple of times a day, the panel heaters were on the ceiling, and I was told they were efficient, just to run a few of them down stairs for a few hours a day cost around £300 a month, they didn’t even heat the rooms you had to stand below them to feel heat.

The shower was extremely poor hardly any flow, as it was serviced by a mega flow water heater, however they didn’t put a vessel inline which would have increased the flow.

All in all a bad experience as I left on the 19th Feb 2026 leaving the property in show room condition as if it was my own, the landlord stoped me £400 for what he said was a few holes in the walls where I had pictures, I filled these before leaving, as I knew they’d probably fresh the walls up for new tenants. I even had oven professionally cleaned.

The reason for this was Ivor the landlord blocked my partner in one day and she was late for work, he treated her as though she was nothing and ignored her. I told him he was out of order, i explained I expected my partner to be treated with respect as we pay £1300 a month to live there, since that day he avoided me

On receiving the news I was trying to be done out of £400 on my deposit return, I phoned the office of Hobbs & Parker and spoke to Lauren Arnold (Property Manager) she totally patronised me when I was trying to explain the email I received from Landlord, and the deduction from my deposit. Half way through she said what is it I can actually do Mr Stewart. I said well be the agent and explain how this can happen, when the end of tenancy agreement completed by you showed the accommodation was left in excellent condition. She just said not my problem take it up with landlord.

This is not the first time I’ve found her communication a little demeaning and unsympathetic to the issues. I clearly explained to her I’ve never rented before and would never again I was awaiting my own house to be available to me.

It would appear the only time they have interest in you is at the start of a tenancy or when they are trying to get you to sign up for another year.

I can’t paint the whole company in a negative light but I would be weary of any compassion or help when your having issues like this

I will never rent again, and I hope whom ever looks at renting a property pay head to this and makes sure they ask all the right questions. If I could detail the name of the property and the landlord (Ivor) I would but let’s say it’s a farm in Lenham

Sarah, Helen, & Sue such a fantastic team, very professional in every way, nothing was to much bother for them, and just handled everything from start to finish!
Helen was completely outstanding, and we wouldn't hesitate in recommending the Hobbs Parker Team to sell or buy a home.

Once again thank you very much an keep up the great work you are all doing.
with many thanks Mr & Mrs O

All the staff at Hobbs Parker in Tenterden were very helpful, professional and also easy to communicate with both by phone and email. Thanks for all your help.

Toby was the one who I was dealing with,
Very fantastic guy, supporting, suggesting, responding very quick.
Over all it was amazing service provided by hobbs and Parker.
Thank you Toby and the team.

Can’t thank Hobbs enough and especially Toby who helped and guided us every step of the way with selling our home. All his hard work made our dream happen. Would highly recommend.

Our new home is the second home we have rented through Hobbs Parker and they are always kind, courteous and highly professional yet with a personal touch and a willingness to go the extra mile.
We are so happy with the experience we have had on both occasions and would thoroughly recommend them for a hassle free renting experience.

Hobbs Parker, and Toby in particular, were a pleasure to work with throughout the process of selling our property. Very professional and helpful.

After renting a property for over 7 years, we were hit with a 17% rent increase, and in light of the large increase asked if it could be reviewed in light of issues like worn decor, carpeting, and damp. We also asked for our exact email to be forwarded to the landlord so our words didn't get misrepresented. Instead of receiving the expected verbal engagement, we received a Section 21 notice. Since moving out, we have discovered the landlord had no knowledge of the situation, our emails weren’t passed on, and, it transpires the agent, Moya at Hobbs, had herself instigated the rent review with the landlord, then telling him we’d refused to pay when we asked for a review. Tenants aren’t considered here, and landlords should be wary too - you could lose good tenants for the sake of this firm taking over and making decisions for you.

Everyone at Hobbs Parker, especially a big mention to Toby for helping us eventually sell our late fathers home, after 2 years of mixed emotions and a very bumpy road but through it all , Toby has been there every step of the way. A massive Thank you to you and the team x

I had an excellent experience working with Toby from start to finish. His communication was consistently clear and efficient, particularly when arranging the viewing of what is now my new home. Toby was always prompt in his responses and ensured I was kept up to date with any developments throughout the process. I would highly recommend him to anyone seeking a professional, reliable, and proactive estate agent.

I bought my new home through Sam Clarke. From start to finish, she was incredibly helpful and organised. She was always available to answer any enquiries. Overall, it was a great experience and I would happily use Hobbs Parker again.

Was a very good experience. Alison was very informative and always kept me up to date and worked very hard to help complete the house sale. Due to the unique difficulties from certain parties made it very difficult but honestly can say Alison done everything she could to help and was a very clear communication point, couldn’t have done it without her!