Great friendly staff. Amanda is always smiling and happy to have a laugh with us at check out/customer service. Always nice to see people like her working in a customer service role as it makes for a... Voir plus
Établissement
Changer d'établissementFarnham Retail Park, Guildford Road, GU9 9QJ Farnham, Surrey, GB
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Lisez les avis des autres
Very easy, quick and straight forward thank you. Helped replace the Terratek one I had very quickly and I didn’t want to get a third Terratek pole hedge pruner (has a design flaw with its pole extensi... Voir plus
You were offering 10% off in store but not online. I only realised when collecting item. I mentioned it to your member of staff who only commented “Oh!”. No offer was made to refund difference in pr... Voir plus
L'entreprise a répondu
Very Helpful Service from Gary with regard to ordering bathroom ware, in The Farnham Branch, even though the job was a bit tricky, impressed with the treatment and service from all the staff in the sh... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Farnham
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Farnham Retail Park, Guildford Road, GU9 9QJ, Farnham, Surrey, Royaume-Uni
- 0345 640 7290
4,5
Excellent
89 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Great Service
I was able to change the item I ordered with no fuss or bother. Excellent service.
15 novembre 2024
Avis spontané
Staff were great its terrible they are…
Staff were great its terrible they are going to lose their jobs shameful on the company
14 novembre 2024
Avis spontané
Great friendly staff
Great friendly staff. Amanda is always smiling and happy to have a laugh with us at check out/customer service. Always nice to see people like her working in a customer service role as it makes for a more pleasant experience for customers :) see you next time!!
8 novembre 2024
Avis spontané
Very pleasant lady behind counter
9 novembre 2024
Avis spontané
Staff very friendly and carried chairs…
Staff very friendly and carried chairs out to my car for me
4 novembre 2024
Avis spontané
Very easy.
Everything was easy, from ordering to collection. Polite and pleasant member of staff.
25 octobre 2024
Avis spontané
Powerbase pole hedge pruner
Very easy, quick and straight forward thank you. Helped replace the Terratek one I had very quickly and I didn’t want to get a third Terratek pole hedge pruner (has a design flaw with its pole extension in securing it and both went blunt too quickly on different hedges/shrubs).
17 septembre 2024
experience today was extremely good
My experience today was extremely good, staff were friendly helpful and kind.
2 octobre 2024
Avis spontané
2 tier pricing - very poor service.
You were offering 10% off in store but not online. I only realised when collecting item. I mentioned it to your member of staff who only commented “Oh!”. No offer was made to refund difference in price. Very poor service!
Refund now applied- thank you
30 septembre 2024
Avis spontané
Réponse de Homebase - Farnham
Hi Richard,
We're sorry to hear the discount was not applied to your order.
We have actioned a refund for the 10% back to you and this should show in the next 3-5 working days.
Many Thanks
Team Homebase
Rosie was a really lovely lady
Rosie was a really lovely lady, she was very talkative as she was putting my items through.
30 septembre 2024
Avis spontané
Good saving
Purchased Aftercut All in One Autumn Lawn feed. Good Saving - I had seen online that it was £3.20 off - and the Homebase had another 10% off everything.
Item was clearly displayed - but only showed the list price of £16 - not the £3.20 saving price of £12.80. However the till had the discount price + 10% off so only paid £11.52
I notice ONLINE Homebase is displaying this item under the wrong heading - It is not "Grass Seed" but "Lawn Feed"
29 septembre 2024
Avis spontané
Paints
Great service when having some paints mixed up after 8 brought in the tester to show him which has cost £4.50 , he forgot to give it back to me and the shop half an hour later says it isn't there, if it isn't then it's been stolen.!!
28 septembre 2024
Avis spontané
Réponse de Homebase - Farnham
Hi Luke,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Easy using click and collect
Easy using click and collect, quick when I went to Farnham store to collect my chair, the lady was lovely and polite I would definitely shop again and use this service
24 septembre 2024
Avis spontané
Love using the click and collect…
Love using the click and collect service. I know that when I arrive, it's already for me and I know that I get what I needed. Just walk in and pick up. If I have any heavy item's, I'm offered assistance. Well done homebase.
14 septembre 2024
Avis spontané
The staff were super helpful and…
The staff were super helpful and friendly. Thanks!
14 septembre 2024
Avis spontané
Great friendly service
I went to click and collect my order and I was greeted with such a friendly welcome. I can’t remember the lady’s name but she should keep doing an amazing job.
14 septembre 2024
Avis spontané
Staff were really helpful and quick on…
Staff were really helpful and quick on getting my item
13 septembre 2024
Avis spontané
Everything I needed and service with a…
Everything I needed and service with a smile!!
Amanda was very helpful and pleasant.
10 septembre 2024
Avis spontané
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