HomeSupply was asked to price match, which they did. It was easy to order especially with the pre link email from HomeSupply. Good communication. Quick delivery with a courier that gave a narrow tim... Voir plus
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Lisez les avis des autres
AMAZING!!!!! Ordered an expensive vanity unit, taps, waste and basin by Burlington. Quality is exceptional as was delivery within a few days. ‘home supply.co.uk’ are the best company I have ever orde... Voir plus
L'entreprise a répondu
Everything about my interaction with HomeSupply was absolutely fantastic. I wanted to order a bath so I emailed L to enquire. They then rang me to confirm they could deliver within timescale. On... Voir plus
L'entreprise a répondu
Easy ordering process with speedy delivery. Great prices. I can’t comment on shower as yet due to this not being installed maybe for another month or more!
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Bathroom taps, bathroom suites, shower enclosures and much more from Bristan, Hudson Reed, Crosswater, Bauhaus, Kudos, Ideal Standard and so much more all at discount prices
HomeSupply for serious savings
Écrit par l'entreprise
- Save an EXTRA 5% at HomeSupply
- We're serious about saving you money, as well as providing a professional, friendly service. Enter MAD5 at the checkout to receive an extra 5% off when you spend £500 or more!
Coordonnées de contact
HomeSupply Retail Ltd, 8-10 Faraday Mill, Prince Rock, PL4 0ST, Plymouth , Royaume-Uni
- 01752 705522
- info@homesupply.co.uk
- www.homesupply.co.uk
4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Found this eastbrook towel rail heating…
Found this eastbrook towel rail heating element online, good price and good service.
19 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Qualified to Please.
Initially sceptical at the fantastic price of the shower. This beats other suppliers hands done. From cradle to grave the experience was without fault. Orders at 16.00 hrs and delivered the following day at midday. Great service. would recommend this supplier to anyone in need of quality products with a smile.
17 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a five star review! We're glad to hear you were pleased with both our prices and speedy delivery. Your recommendation means a great deal to us, and we hope to serve you again in the future!
The courier has delivered the item to the wrong address.
The courier has delivered the item to the incorrect address, without obtaining a signature! This has delayed my work considerably. I am still waiting for this to be resolved.
24 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Dear Christopher,
Thank you for your review and we’re very sorry for the inconvenience caused.
We completely understand your frustration, as the item should have been delivered directly to you and handled correctly by the courier. From what we can see, the delivery was made today, but it appears the driver left the item within the block of flats rather than delivering it directly to your flat. We will be raising this with DX to investigate, as this is not the level of service we expect from our delivery partners.
Since speaking with you, we’re pleased that you have now been able to locate the item within the flats on the same day it was delivered. We apologise again for the inconvenience and delay this caused and we appreciate your patience while this was being resolved.
Kind Regards,
The HomeSupply Team
I had a fantastic experience with…
I had a fantastic experience with HomeSupply. From my initial phone enquiry through to delivery, the service was excellent.
Communication throughout the process was clear, and my order was delivered exactly as promised. Everything arrived well packaged and in perfect condition.
18 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a five star review! We are glad to hear that you had such a positive experience with HomeSupply from your initial enquiry right through to delivery. Thank you for choosing us, and we look forward to serving you again in the future!
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Great service
15 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
My question about a shelf product was…
My question about a shelf product was answered quickly with an added jpeg image. The shelf arrived well packaged and sooner than expected and was a perfect fit.
11 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for your 5 star review. We’re really pleased to hear your question was answered quickly and that the image helped confirm the shelf was right for you. It’s also great to know it arrived well packaged and sooner than expected!
We really appreciate your feedback and hope to help you again in the future.
Good service when you're purchasing
Good service when you're purchasing - however if you need to return all that changes. I purchased a tap online - once the order had been confirmed (too late to cancel). They then tell you if you need to return the product there would be a substantial charge for a courier service to pick it up. I was made to feel like a potential criminal as they emphasised on more than one occasion that they would be thoroughly inspecting the contents of the returned item and expect it to be returned with original packaging in tact - only then will they issue a refund. I would not use this company again and would advise you to find what you need somewhere else other than HomeSupply.
18 juin 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Dear Deborah,
Thank you for your review.
We are sorry to hear that you were dissatisfied with your returns experience.
In this instance, the tap was ordered online, processed correctly and delivered within 48 hours. At no point before dispatch or delivery did we receive a request to cancel the order. As the item had already been delivered without a cancellation request, the order then fell under our standard returns procedure.
The item was not faulty or incorrectly supplied; it was ordered in error. For this reason, we offered two return options: you could either arrange the return yourself at your own cost for a full refund, or use our courier collection service through DX and the collection cost would be deducted from the refund.
The collection charge quoted was the standard return collection cost passed on to us by the courier. We do not make any profit from this charge; it simply covers the cost of arranging the collection. Unfortunately, couriers do charge for collections and where an item has been ordered incorrectly, we are not responsible for covering the return cost.
Before placing an order online, customers are expected to check that the item they are ordering is suitable for their requirements.
Our inspection process for returned goods is standard practice and applies to all returned items. It allows us to confirm that the correct item has been returned, that all components are present and that the product remains unused and in a resalable condition before a refund is issued. We also request that products are returned in their original packaging wherever possible, as stated in our returns policy.
We always aim to provide clear information throughout the ordering and returns process. Our returns policy is made available before an order is placed and must be accepted as part of the checkout process. While we are sorry that you felt differently on this occasion, the information was provided clearly at the time of purchase.
Kind Regards,
The HomeSupply Team
Very good experience.
Very good communication re order and delivery. Items were well packed, just what I wanted and competitively priced. Would order from this company again.
10 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for your lovely 5 star review. We’re really pleased to hear you were happy with service. It’s great to know everything was just what you wanted.
We appreciate your feedback and would be delighted to welcome you back again in the future.
Just to say Wow
Just to say Wow! What fantastic service!
We needed the shower tray to be able to get on with our bathroom renovation this morning and the shower tray arrived on the dot of time, by a very nice and polite delivery driver, was excellently packaged, and I’m thrilled with the quality of the tray! Very happy customer!
And what fantastic value for money! I’ll definitely be using you again and recommending you to all my builder/plumbing contacts. 10 out of 10!
15 juin 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're happy to hear that your shower tray arrived right on time and helped keep your bathroom renovation on track. Your recommendation means a lot to us, and we truly appreciate your kind words.
Thank you for choosing us, and we look forward to serving you again in the future!
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
arrived on time in good condition
4 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Brilliant
Brilliant! Highly recommend, especially compared to victoria plumbing. I got the best deal for the toilet I picked. There was a useful call to arrange delivery day. The driver was very nice and helpful and arrived early in the day, no delays.
I had a minor issue with a toilet seat, reached out to Home supply, they quicky organised a replacement and kept me informed all the way. Mollie/Olivia - thank you.
Many thanks. Very good retailer. (And toilet brand Britton)
11 juin 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for the great review and recommendation. We're pleased to hear you found a good deal and that the delivery process went smoothly. It's also great to know Mollie and Olivia were able to quickly resolve the issue with your toilet seat and keep you updated throughout. We will be sure to pass on your kind words.
First class support and service
My order was delivered on time but had some parts missing. An email produced an immediate response and equally quick resolution. First class support and service.
4 juin 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5-star review. We're pleased to hear you're happy with the outcome. We take pride in providing great customer service, so it's good to know your experience reflected that. We appreciate your feedback and your support.
Great customer service
Mollie at Home Supply company. Amazing customer service. Always a little apprehensive when ordering online. However, Mollie was super! Very patient and helpful. Discussed the specifics of my order. Order placed -I requested my preferred delivery date which Mollie arranged & confirmed. Thank you. Ordered a Britton toilet - competitively priced. Delivery due next week….🤞Michelle
Update: Britton toilet - fabulous! Arrived in perfect condition!! Very Happy!! 2nd order placed today 16/06/26 for Valdo Bath waste & overflow kit. Contacted customer service prior to ordering - for advice. Very helpful - lovely staff!! Thank you once again!!
8 juin 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're pleased to hear Mollie was able to help with your order and we will pass on your kind words to her. We appreciate your feedback and your choice to order with us. We hope everything goes smoothly with the delivery next week and that you're happy with your new Britton toilet.
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
delivery on time
28 mai 2026
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Excellent service
Excellent service. Items delivered less than 24 hrs after ordering.
2 juin 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review!
Polite, quick and professional
Very professional, calm and polite staff. I reached out to them twice over the phone as I had to swap the valves for my bathroom radiators. The experience was seamless, and Martin was very helpful and easy to talk to. Totally recommend them as a supplier and people to work with.
1 juin 2026
Avis spontané
Réponse de HomeSupply Discount Bathrooms & DIY
Thank you for taking the time to leave us a 5 star review! We're delighted to hear that your experience with us was seamless and that Martin was able to assist you with swapping the valves for your bathroom radiators. We appreciate the recommendation and look forward to helping you again in the future.
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