HomeSupply Discount Bathrooms & DIY Avis 

Quick delivery,although trying to register for guarantee seems to be a waste of time according to feedback

Excellent service from start to finish. The Victorian fire arrived very quickly and was exactly as described. Communication was clear and prompt throughout the process, which made everything very straightforward. Really pleased with the quality of the fire and the smooth delivery. Would definitely recommend and would happily buy again.

Delivery quick and professional

Excellent service. Very quick to reply. And super fast delivery. Thank you.

Everything about ordering and delivery was perfect.

We were looking for a cast iron fireplace and found an absolute beauty here. Easily the cheapest site for this particular fireplace. Good communication from Ruby via email, text, and a phone call. Thank you! Really speedy delivery. Securely packaged on arrival. Definitely worth five stars!

Very happy with price and service, kept me informed.

This the second time we have brought bathroom products from this company
Always helpful on the phone
And Always on-time
Great price and service
Thank you

A first class experience. All items delivered as ordered.

Great customer service and communication. Arrived really quickly. Not installed yet so can't comment but good company to deal with

I’m really disappointed with the customer service from this company. I purchased a shower screen in advance while my bathroom renovation was still in progress. Once the work was nearly complete, I realised I needed a smaller size and contacted them to arrange an exchange.

Unfortunately, because it was over their 14-day return period, they refused to accept the return or offer any flexibility, even though the item was unused. For something like bathroom fittings—where many people buy items ahead of installation during a renovation—this policy feels very unreasonable.
It would have been helpful if they showed some understanding of the situation or offered an exchange option. Instead, I was left stuck with a product I can’t use. If you’re buying from this company, make sure you only order exactly what you need right at the very end of your project, otherwise you may find yourself in the same situation.

Shipment arrived in 2 sections, comms was good from all parties, great value

Excellent service, to ensure stock was available, used the chat online, linked to Mollie, who checked out the tap I was after and confirmed it was in stock. Nice pleasant chat, took very little time.
Within 10 minutes I'd placed the order online, paid and printed what I needed. Email almost by return to say when the goods are despatched they'll let me know. Email came next day and the day after that the tap arrived, All great, exactly as ordered and great service.
What more can you ask fo.

Good information and communication item exactly as ordered delivered on time.

Personal customer service and great prices!

Delivery was quick , on time and the driver was very helpful

It was easy to order, delivery was delivered on time and I was kept updated every step of the way. Product was excellent and was very well packed

I sought out this page to be able to leave a review after being very impressed by the level of service and especially the level of communication that I received from this company. Unfortunately there were issues not of Home Supply's making that affected the delivered goods, but the response to ensure that everything was put right was outstanding.
In particular, Liv in admin should be praised for her excellent and timely communication which kept me fully informed at all times. I would recommend this company without hesitation.

Excellent customer service from Mollie. I had to return my purchase as it did not match my other fixtures.
Mollie was so helpful and the return process was smooth :)