IDFC FIRST Bank Avis 

194
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

IDFC First Bank is a good bank, but the loan management team lacks understanding. If they speak Bengali anywhere in the country, they should at least understand that our national language is Hindi, no... Voir plus

Noté 1 sur 5 étoiles

How many customers think this senseless👇🏻 IDFC collected Annual Fee on the credit card blocked permanently. They said it was blocked but not closed hence can be collected. In both the case... Voir plus

Noté 1 sur 5 étoiles

IDFC bank loan recory or loan department bahut kharb bank hai. Es bank nai mujhe barbad kar diya hai . Mai emi nhi paya mujhe harrisment kiya ja rha hai costumer care complain karne k bad bhi unhe koi... Voir plus

Noté 1 sur 5 étoiles

very cheap services provided by customer care services litreally get irriated with continous phone calls for emi even after payment has been done they continously call for payment & talk very rudely.n... Voir plus

À propos de l'entreprise

  1. Banque du secteur privé

Écrit par l'entreprise

About IDFC FIRST Bank Introduction: IDFC FIRST Bank's vision is to build a world-class bank in India that's guided by ethics, powered by technology, and a force for social good. IDFC FIRST is a new age bank that works in the best interest of its customers. Customer-First Philosophy: The Bank has a customer-first philosophy and offers high-quality products to our customers. In any product we launch, we bring something special to our customers. For instance, the Bank is the first and only bank in India that offers Zero fees for 28 essential services on Savings Accounts including for ATM cash withdrawals, IMPS, RTGS, NEFT, Cash Deposits at branches, Cash withdrawals at branches, SMS Alerts, Cheque book, Demand Drafts, Pay-order, duplicate statements, etc. IDFC FIRST Bank is the first bank to offer monthly credit in savings accounts. The bank’s credit cards have unique features such as lifetime free, never-expiring rewards points, zero interest on cash withdrawal at ATMs and low APR, so customer incur less fees on our Credit Cards. Ethics First: The Bank believes that income earned unethically is not worth earning. The Bank applies a "Near and Dear" Test in all product design, so that the employees of the Bank serve only such products to customers that they'd want for their own loved ones. Transformation: IDFC FIRST Bank has transformed from infrastructure to retail banking in four years since merger, increasing CASA ratio from 8.7% to 46.8% (December 31, 2023). Total Customer Deposits have increased by 4.5X from Rs. 39,602 crores at the time of merger as of December 31, 2018, to Rs. 1,76,481 crores as of December 31, 2023. The Bank has set up 897 branches and 1,136 ATMs. Financial Performance: The Bank recorded a PAT of Rs. 2,232 crore (~US$ 269 million) in 9M-FY24, with strong Capital Adequacy of 16.73%. The Bank has a long history of nearly 14 years (including period of Capital First) of maintaining high asset quality, with Retail, Rural & SME book currently having Gross NPA of only 1.45% and Net NPA of 0.51% as of December 31, 2023. Overall Gross NPA including infrastructure is 2.04% and Net NPA is 0.68%. ESG Goals: The Bank is highly committed to ESG. The Bank has high governance scores, the business lines naturally support social goals, and efforts are ongoing to achieve environmental goals.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

194 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Tous les avis

(194)

77 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Worst kind of experience with IDFC…

Worst kind of experience with IDFC First Bank. IDFC First bank is cheater. I took home loan for Rs 55 Lakhs against BT from IDBI. They gave the cheque on 23rd March and cheque date put on was 27th February. Hence, they try to cheat me for almost one month interest which comes out to be app.Rs 36k. Bank and DSA colluded to cheat the customer.

23 mars 2023
Avis spontané
Noté 3 sur 5 étoiles

Pleas do something with the app

Pleas do something with the app. Not complaining about IDFC First Bank app's features but it's just the app runs too too slow. It takes a lot of time and patience to do whatever activities I want to do on the application!

5 janvier 2023
Avis spontané
Noté 2 sur 5 étoiles

Pathetic service, poor management

The CUSTOMER CARE OF THE IDFC FIRST BANK IS PATHETIC. THEY SHOULD LEARN FROM OTHER TOP PRIVATE BANKS. The apps are not upto the mark. Even the largest bank in country has much better apps and portal. This bank also doesn't provide the welcome voucher as they promise, they did sent an email with a link but there's no option to claim the voucher. And, even after sending email to the CEO the same is NOT resolved. So, an urgent change in the top management might be the option for them. Meanwhile, I'm planning the close all my relationships with this bank.
P.S. Before you become their customer they are so nice to you but they neither have the staff nor technologies that can make this bank keep functioning successfully in future.

11 avril 2022
Avis spontané
Noté 4 sur 5 étoiles

Good Bank

Good Bank. Can offer better offers and better interest, etc.
Overall good experience as of now.

18 mars 2022
Avis spontané

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