IDFC FIRST Bank Avis 

Friendly and very cooperative staff at the branch I visited. Made banking in person a pleasant experience.

Excellent customer service I have always received quick and efficient response to all my queries.

Wrost Bank to deal with. Very poor experience! Hidden charges on AMB requirement on Savings account.

Very very cheapest bank I ever seen
They will continuously debited my cash for no reasons and the emi also very big amount every mnth I paid about 1000 for bounce charge .I paid the money the crct day ,but without no reason they will bounced charge .never go for any services for this bank.they are cheating customer.the world's froud'st bank is IDFC FIRST BANk.

SOME MAJOR TECHNICAL ISSUES WITH THE BANK
1. OTP NOT RECIVED ON SMS FOR LAST THRE DAYS.SAME MOBILE NO LINKED WITH OTHER THREE BANKS BUT NO ISSUE .
2. IDFC BANK MESSAGE COMES ON EMAIL THAT OTP DELIVERED THROUGH SMS BUT NO SUCH SMS IS RECEIVED AFTER 5 ATTEMPTS
3. OTHER BANKS LIKE HDFC SENDS OTP THROUGH EMAIL AS WELL AS SMS AND EVEN IF OTP THROUGH SMS IS NOT RECEIVED ON CAN DO TRANSACTION BY CHECKING EMAIL
4. IDFC BANK IS RIGID THAT OTP WILL COME THROUGH SMS ONLY AND NOT ON EMAIL AS WELL AS THROUGH SMS SO PROBLEMS
5. CHECKED TO MY OPERATOR AIRTEL THERE IS NO ISSUE ON THEIR END
6. COMPLAINED LODGED ON HELP LINE ON 13-01-2024 BUT NO SOLUTION SO FAR
EXPECT DYNAMIC MD OF THE BANK WILL EXAMINE THIS MATTER .
R K NAGPAL MOBILE NO 9910528368

The world worst bank is IDFC Bank,they don't have proper operation team,in chandra loyout loan branch IDFC Bank employees mis behave with customer & there is t00 much hidden charges will applicable,i request all people to not go with IDFC First bank, please go with other banks like ICICI Bank they will provide good respect & polite with customer.

When i told to give one more NOC due to RC i have recieved late from RTO ,IDFC employee(Mr.Pradeep) is misbehave with customer & he his asking Rs.500 to issue to NOC,but its not my mistake to submit to RTO on HP Cancellation & Mr.Pradeep will alway misbehave with customer he will always show his attitude ,i request to IDFC Founder to look on this kind of employee behaviour & take proper inmprovement action.

Useless staff, worst customer service. I
Will move my account ASAP

Worst service in this bank, while taking loan they will assure that we can close the loan after 1 EMI but when we check they tell different story. Never go for any service for this Bank. They are cheating the customer by giving lie assurance. Worst Worst Worst customer service and loan department. They are charging 27% for personal loan which no bank or NBFC 's charging.

Opened a current account pathetic service no relation ship manager bothered to slove clients problems .At the time of opening they are claiming with lots of free services and offers to be provided by bank but all are in vein.NOT AT ALL TRUSTED COUSTOMER SERVICES.

I have closed my loan and they deducted my emi
Worst bank never recommended anyone

Being a client of the GMS Road, Dehradun branch has been the worst mistake ever. Pathetic service. The people there don't know what they are doing. Most unprofessional and incompetent.

Fraud organization in name of bank.
High rate of interest and repeated calls every 15 mins from the loan recovery. RBI has to take action. This organization is looting the customers

Worst bank service I had an account since 2017 and it's 2023 my amount hold by MHA and they did and no one even helped me in proper way how to resolve that issue better is Paytm at least they guide me in right way and their support said amount held by MHA and I asked what is MHA they scared on call they weren't aware what it is worst service afterwards one senior guided me but very wrongly. He inform me what is MHA and thought he helped me , I will never recommend this bank for further.

very cheap services provided by customer care services litreally get irriated with continous phone calls for emi even after payment has been done they continously call for payment & talk very rudely.not satisfied with facility please improve system of bank for EMI.every month same issue faced by us.

The worst bank in Whitefield, Bangalore

Don't by mistake go there,you will be sorry

In the process of filing a case against the bank because they have been cheating me every month for over a year with my emi and giving me rubbish excuses for why they overcharge me monthly. This time, I have all the proof I need that they're scamming and honestly, EVERYONE SHOULD AVOID THIS BANK.

If you miss even single credit card payment. They gonna harass you soo hard. Such a cheapest, unprofessional employees.

Many functionalities in the app doesn’t work. They couldn’t fix the UPI issue. It has been more than 3 days, still haven’t fixed it. If I access many parts of the app, it crashes. First make the app stable and build the functionality and sure there is no regression. App full of bugs and crashes or not working. Very very annoying and highly undependable app. In case of any urgency, your app will ditch the customers.
Average customer support - Few ladies were shouting and not listening to what the customer is asking for.

It says main head branch in the city, but it doesn't do any customer related banking activities. It is just joke, then calling it as head branch for the city. First address customer needs, make the app reliable and fully functional and make the main head branch in the city as customer oriented branch otherwise don't call it as head branch of the city.

very very very worst bank. Don't go for it.

worst bank, at the time of giving loan they will say something and charges something. in one word they will do fraud with you