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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've just started my course so it's early days for me. I was nervous about starting a home learning course but I had a helpful and friendly chat on the phone before deciding to enroll. All my question... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I did quite a measure of research before l chose Blackford Centre. I went to the extent of sending out emails and calling establishments, more than once on occasions, just to have a feel of the da... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I completed the course, It was fantastic, I learned so much and got my diploma, I was really excited about starting my new career! I even had business cards printed! And then my therapist told me that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am currently doing the course, diploma in counselling and I am so happy with the excellent support and help that I am receiving. Everyone from my course advisor, tutor and support are just amazing,... Voir plus

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4,0

Bien

TrustScore 4 sur 5

320 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

VERY IMPRESSIVE SERVICE

From the time I made inquiries until I received my study materials, everything was smooth sailing.
To crown it all I was informed about the movement of my study material and received it in record time. I was very impressed.

Thank you very much. I hope everything goes well until I complete the course.👍👍👍

12 novembre 2020
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Réponse de The Blackford Centre

Hi
Thanks for your lovely comments.
I hope you thoroughly enjoy studying with us!
Best wishes
Kate

Noté 3 sur 5 étoiles

Blackford center

I have just signed up to the Foot Health Care Practitioner Course and I was very impressed by how my questions prior to committing to the course were answered and it was fantastic how quickly my paper format course arrived.Excited to get started now and complete this course

31 octobre 2020
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Réponse de The Blackford Centre

Hi
Thanks for your feedback.
I'm delighted to hear you are so excited to get started, and I wish you the best of luck with your first assignment!
Best wishes
Kate

Noté 4 sur 5 étoiles

True to their refund policy without…

True to their refund policy without hesitation.

Didn't like the interface, learning platform, and online materials of the course. I understand reading just PDFs might be preferable to others but it wasn't for me. Got my refund of full money though as I submitted the dissatisfaction.

29 octobre 2020
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Réponse de The Blackford Centre

Hi, thank for your feedback!
I'm sorry that on this occasion our course wasn't quite the right fit for you. We appreciate the courses we offer cannot be suited to absolutely everyone, which is why we offer the 60 day guarantee period. I'm glad you have been able to make use of this, so you can move forward and find the right course for you.
The best of luck for the future!
Best wishes
Kate

Noté 1 sur 5 étoiles

Don't Bother!

Attempted the copywriting course with this mob back in 2015. Started off with a welcome letter from my personal tutor. It contained pretty transparent boasting about his idyllic lifestyle in the countryside overlooking a river. All of which was paid for by copywriting. The implication being, all this could be yours! Yeah, cosmic.
First assignment was a basic introduction piece. Write about your life in an interesting manner. Easy peasy. The tutor liked my writing and predicted I'd do well. Great! My riverside country home in Suffolk was assured.
The second assignment was the most vague, ambiguous piece of nonsense I've ever encountered. I contacted my tutor for guidance and his "advice" was equally muddled. After weeks of trying to attempt to answer this bizarre essay question I gave up. Conveniently, I'd gone over the time limit when you are entitled to claim your money back.
They lull you in with a letter from your tutor, during which he casually mentions his affluent lifestyle, followed by an easy first assignment. And then they hit you with an essay question so vague you begin to question your own intelligence and sanity.
I gave up. Great result for The Blackford Centre I'm sure. They pocketed my approx. £400 for one introductory assignment. Don't bother with them. Wait for life to return to "normal" after Covid and attend a college course where you can meet genuine tutors and students.

11 juillet 2020
Avis spontané
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Réponse de The Blackford Centre

Hi

Thanks for your feedback.

I’m very sorry to hear you feel this way!

Each student with us receives a tutor Biography for their personal tutor, upon enrolment. I think this may be what you are referring to above? This is to give you an insight into your tutor as a professional Copywriter, and to provide some details on them as a person. We feel this helps introduce each student to their tutor, on a slightly more personal level. I can only apologise however this was not to your taste. We appreciate feedback, and I have passed your thoughts on this to my managers for review.

Our tutors are all practising Copywriters with years of experience, and are a testament to the life you can build yourself if you make a career as a successful Copywriter! Building any business takes time, commitment, and a drive to succeed. But those that have this drive can achieve their goals, and build a fantastic career for themselves.

I’m sorry to hear you are outside of your 60 day money back guarantee. We offer this guarantee period as it gives students a good amount of time to look through the full course content, try out the assignments, and speak with their tutor. We love our course, but appreciate it cannot be suited to everyone! If within this time frame a student doesn’t feel the course is right for them, they can request a full refund. However I’m afraid students outside of this time frame cannot apply for a refund.

We encourage those interested in Copywriting to find a course well suited to them as an individual, and consider a range of courses. This is one of the reason we offer the 60 day guarantee period, so those that enrol have a chance to try it out, and make sure they are happy. I’m sorry that on this occasion the course we are offering has not been suited to you.

Thanks you for taking the time to share your thoughts.

Best wishes

Kate

Noté 1 sur 5 étoiles

I AM STILL AWAIT FOR MY REFUND (First…

I AM STILL AWAIT FOR MY REFUND (First request on 10/6/20)

I have enrolled for Natural Skin Care Course, and not very happy with their 60 days money back guarantee.

Requested a refund on 10/6 and only received one reply from a lady called Emma, (email below) and I am insist that I still need a refund a I cannot wait for 7 days for the tutor to response for simple questions.

I have further more sent the email twice ( 10/6 & 12/6 ) regards the issues and stated that I still need my money back and no response from them as yet.

This is only the reply I have received
I’m very sorry to hear this.
We allow tutors 7 working days as standard to respond to students with feedback and a grade for their work, although we do ask that they try to respond quicker to emails containing questions, or when students are in need of general support.

Checking our records, I can see you have been allocated to tutor Lindsey Bruce. Lindsey is a wonderful tutor, and typically fairly quite quick to respond to students. If you would like, I will be happy to contact Lindsey, just to double check that she has received your email and to put your mind at ease? Please do understand however that Lindsey does have 7 working days to respond to you for your course assignments.

Our tutors are all practising professionals, which means they have a large range of in depth knowledge to share with you, which is invaluable. However this means that we do have to allow them time to mark around their work.

If however do not feel that the marking time allowance is suited to you, do let me know. There is a 60 day money back guarantee with the course, so if you would prefer to be refunded, that’s no problem at all. We like our students to be happy with their studies, and if the tutoring arrangement we offer is not suited to you, we would be happy to refund you, to allow you to find a course more suited to you.

I look forward to hearing from you.

With best wishes
Emma
Blackford Centre Support

18 juin 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your feedback.
I'm very sorry for any distress caused here! We have checked our email accounts, and cannot see that your emails sent to us on the 10th and 12th were received, which is why you haven't received a response. I can only apologise for this!
Our support team will be contacting you within the next 15 minutes to move this forward, so you are refunded for your studies as requested.
As discussed in the email you have copied into your feedback above, we offer the 60 day money back guarantee as we like to give student the chance to make sure the course is right for them, and if you would like to be refunded, that's no problem at all! I can only apologise that some issues with Email communication have caused distress, and a delay in this being processed.
With best wishes
Kate

Noté 5 sur 5 étoiles

So far I've had a really good customer…

So far I've had a really good customer service response form the office to a few minor queries I had. The box containing the course material arrived this morning and was well-packed with a small complimentary box of mints included and the notes were wrapped in blue ribbon, a lovely touch. I've made a start and find the notes to be easy to read, clear and interesting already- I think I'm going to enjoy my study!

28 mai 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks so much for your wonderful feedback!
I'm delighted to hear you are pleased with the service received so far, and your course pack. I hope you thoroughly enjoy your studies with us!
Best wishes
Kate

Noté 5 sur 5 étoiles

Great course

26 mai 2020
Avis spontané
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Réponse de The Blackford Centre

Hi
Thanks so much for your great feedback!
Best wishes
Kate

Noté 1 sur 5 étoiles

I was really hoping that this would be…

I was really hoping that this would be a great experience, as everything seems so professional. However, after enrolling, paying the first installment,and waiting well over 8 working days, i have still not received any course material.

26 mai 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your feedback.
I'm very sorry to hear this! Checking our system, it looks like our support team have emailed you earlier today with a full set of your course materials. These should have arrived with you at the point of enrolment, and I can only apologise this was not the case! Sadly, emails can go astray on occasion, or fall into junk/spam.
I understand this issue has now been resolved, however If ever you need any help, or have any questions about your course, please email our support team at: support@inst.org. They are on hand to help!
Best wishes
Kate

Noté 5 sur 5 étoiles

Prompt Service

Very pleased with the service so far. Emails have been answered promptly and course materials arrived when promised. From what I've seen of the course so far I'm sure it's going to be very useful.

22 mai 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks so much for your lovely comments.
I hope you thoroughly enjoy your studies with us!
Best wishes
Kate

Noté 3 sur 5 étoiles

Good service

Good service. But not happy with old version of software

20 mai 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your valuable feedback.
I’m delighted to hear you have been pleased with the service you have received!
I’m sorry to hear however that you did not feel the software we provide was suited to you. We provide access to 2 different software programs with the course, and details on how to use these effectively. They are particularly useful for people starting out in the profession, as they work similarly to very expensive programmes, without additional cost to our students.
However we of course appreciate, that every student is different, and I’m sorry that on this occasion you did not feel happy with the software.
I have passed your comments on for review. Thank you for taking the time to pass on your thoughts.
If ever you wish to discuss your course, do get in touch at: support@inst.org.
With best wishes
Kate

Noté 5 sur 5 étoiles

I've been on this course for about two…

I've been on this course for about two weeks now i can honestly say that I'm very please. The information in very well put together and clear to understand. Thanks Blackford

8 mai 2020
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Réponse de The Blackford Centre

Hi, thanks for your great feedback!
I'm delighted to hear you are enjoying your studies with us, and the best of luck with your next assignment!
Best wishes
Kate

Noté 5 sur 5 étoiles

Kept me informed

Kept me informed, I've started one of the courses - booked two. They look great, loads of useful info. Feeling of real efficiency with friendliness.

4 mai 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks so much for your lovely feedback.
I'm delighted to hear you are enjoying studying with us, and the best of luck with both your courses!
Best wishes
Kate

Noté 5 sur 5 étoiles

Swift response and trustworthiness

Very kind and swift response from the team.
They were able to fix things up in no time
I am surprised that my booklet is on its way already despite the covid 19 lock up.
They can be trusted.
I will recommend them over and over again

23 avril 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your great feedback, and recommendation!
Enjoy your studies!
Best wishes
Kate

Noté 4 sur 5 étoiles

Fast delivery good quality

Fast delivery. Lovely materials.
Clear and user friendly.

22 avril 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your lovely feedback.
I hope you thoroughly enjoy your studies with us!
Best wishes
Kate

Noté 5 sur 5 étoiles

You are the best

22 avril 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks so much for your lovely comment. I'm delighted to hear you think so!
Best wishes
Kate

Noté 5 sur 5 étoiles

Dog Walking and Dog Training Diploma

I have worked with dogs all my life, so my experience outweighs qualifications - my written English is poor, however, this did not prevent me from completing the Dog Walking Diploma with really good grades. Thank you for the patients of the tutors. I now feel all those comments I get from my customers how I am " a natural" with their dogs are now backed up with qualifications. I'm pleased and happy to say, I have now bought their dog training course and looking forward to learning new techniques so my fur friends will be happier and healthier with me and their owners.

11 avril 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your lovely feedback!
I'm delighted to hear you enjoyed your Dog Walking course, and I wish you the best of luck with your new course!
Best wishes
Kate

Noté 5 sur 5 étoiles

New future ahead

Ordered my course work and arrived very quickly, within the week I have already completed two modules and looking forward to hearing from my tutor. Can't wait to complete and gain my level with such a great company.

8 avril 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your great comments, and well done for the progress you are making through your studies!
The best of luck with your assignment feedback!
Best wishes
Kate

Noté 5 sur 5 étoiles

The first time I emailed for assistance…

The first time I emailed for assistance I received a quick response

7 avril 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your feedback.
I'm delighted to hear you have been pleased with the service you have received!
Best wishes
Kate

Noté 4 sur 5 étoiles

I'm glad i chose to be part of…

I'm glad i chose to be part of the BlackFord college by registering, when i ask a question via email i get a quick response. Big up to BlackFord

26 mars 2020
Avis spontané
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Réponse de The Blackford Centre

Hi, thanks for your great feedback.
The best of luck with your next assignment!
Best wishes
Kate

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