Inter Spares Avis 

All arrived on time and at a great price

Very prompt and reliable service and delivery of spare parts within 2/3 days for the Lamona products i needed to replace original defunct ones. Fortunately the parts were available for my 15 year old originals!

Just what I needed for a discontinued model sent quickly and easily fitted giving new life

Easy transaction. Very competative pricing against same item on other sites. Fast delivery. Everything I like as a buyer

I ordered a replacement freezer drawer from interspares. They ordering process was simply and effective and the delivery was very fast. Unfortunately the item did not fit as the model I needed is no longer available. Inter spares had no quibble with returning the item. The return was simply and i received the refund in a timely manner. Excellent customer service and Zoe was very helpful. I will certainly use these again should the need arise

perfect replacement for a difficult to find part for my freezer

A really efficient service. The right part, arrived promptly and fridge light now working again. Thank you

The product arrived as expected and as described. No issues with the product or the delivery of the item. Very happy with my experience with this company.

I ordered a replacement front for one of my freezer drawers.
The part arrived within a couple of days, well packaged and without any issues. I would happily use Inter Spares again.

I placed an order on 9th March 2026 and, despite paying promptly, received no updates or delivery. I had to chase this myself on 18th March, only receiving a response on 20th March saying the matter would be looked into. Unsurprisingly, no further update was provided.

After yet another follow-up on 24th March, I was finally told on 25th March that the item I ordered was out of stock. Instead of offering a proper resolution or apology, I was told I could have an alternative—but only if I paid an additional £15.95. This is completely unacceptable given the delay and lack of communication.

I replied promptly, but once again received no response and had to continue chasing, including on 1st April. When I eventually did receive a reply, it was dismissive and falsely claimed that I had already been contacted, which is simply not true.

The customer service throughout has been appalling. Zoe, who handled my case, was consistently rude, unhelpful, and unprofessional. There was no attempt to resolve the issue properly—only a clear focus on trying to get more money out of me. Communication was poor, responses were delayed, and the tone used was unnecessarily confrontational.

I am still waiting for my order, and this entire experience has been frustrating, poorly handled, and completely unacceptable. I would strongly advise others to think twice before ordering

I looked up the specific part number of a relay for my Wine Fridge. The image on their website and item description matched my part. When the item was delivered however, they've sent me a completely different relay! It's been over 2 weeks and nobody has bothered to reply to sort this out. All I asked was them to send the correct part out as I'm still waiting to fix my appliance.

I have placed an order since 14th March. I have been told it will be dispatched between 3-7 days. I've chased at least in 4 separate occasions and each time I was told, it will arrive next week and then the middle of the following week, tomorrow.. If you don't have items in stock, that's fine, it's not a problem, but making customer wait like this and without accurate expectations, and then with no correspondence to let me know when it will ACTUALLY be dispatched.

I have not been refunded either. Please sort yourselves out. It's exceptionally terrible customer service.

Item arrived quickly and well packaged.

I ordered the middle drawer for a CDA integrated fridge freezer which arrived promptly. After a couple of weeks I noticed a crack in it. I contacted Inter Spares, sent a photo of the drawer and requested another one. I received a replacement with no bother. Very good service 10/10

ill start by saying that i orderd the wrong part to start with but as soon as I told them about it they sorted out the corect part and got it on its way to me, then helped me sort the retern. there comunacation was exalant and I will defantly be useing them again
many thanks

Great product , great price. Fast delivery. I was really pleased with screws for my Thetford triangular Hob to secure the gas ring.
From order to fitted within a few days. Would definitely reorder from this supplier again.

Found what I wanted and received it very quickly.