I found the Interhome website easy to use. It allowed you to apply filters to find suitable accommodation. Hopefully check in and stay will be just as good.
L'entreprise a répondu
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Lisez les avis des autres
Booked a two week stay in a villa in May this year. Cancelled one month before by interhome with no explanation and no refund of the original payment. Contact centre never answer. Emailed a complaint... Voir plus
L'entreprise a répondu
I have written 5X A4 pages in a Word Document as Feedback following a 7-day rental in July 2026. It seems not possible to copy and paste this document into this box. I believe there is constructive in... Voir plus
L'entreprise a répondu
I have booked a villa with Interhome and paid in full. I have contacted them repeatedly, via email, online forms, Facebook and the phone but I cannot speak with anyone and no one replies to my message... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'hébergement de vacances
- Chalet
- Appartement de location de vacances
- Maison de vacances
- Appartement de vacances
- Agence de location de maisons de vacances
Écrit par l'entreprise
With our wide range of holiday accommodation, there is always something to suit your holiday requirements. The perfect way to enjoy an unforgettable holiday with plenty of relaxation, space and privacy. Holiday houses, apartments cottages, chalets and even one or two castles.
Your holiday home specialist since 1965
Écrit par l'entreprise
- 5 million overnight stays every year
- More than 35.000 holiday homes and apartments available for booking
- A friendly, personal service
- An on-site, local service available at more than 200 locations
- We are available 24/7
- We can help you with your next holiday. Our customer service team is available 24/7!
Coordonnées de contact
114 Power Road, W4 5PY, London, Royaume-Uni
- +44 (0) 208 068 9950
- info@interhome.co.uk
- www.interhome.co.uk
3,0
Moyen
548 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Interhome
Dear Elaine. Thank you for taking the time to post your positive review of the service provided by Interhome. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Detailed information on Villa
Detailed information on Villa, quality photos and presentation.
Efficient booking process.
7 octobre 2024
Réponse de Interhome
Dear Andy. Thank you for your kind feedback regarding your recent booking experience with Interhome. We are pleased you found the process to be efficient, with good photos and property information. Best wishes. Your Interhome Team.
Réponse de Interhome
Dear Customer. Thank you for taking the time to post your positive review of the booking service provided by Interhome. We are happy to learn you found the process to be quick and easy. We hope you enjoy your forthcoming stay with Interhome. Best Wishes. Your Interhome.
Since 1991 when we booked our first…
Since 1991 when we booked our first stay in France you have always been the best if only your American and British competitors were half as good they might improve their business. I wish you did more in Ireland a country that is very short of accommodation.
3 octobre 2024
Réponse de Interhome
Dear Tim. Thank you for your kind feedback regarding your recent booking experience with Interhome. We are please you have found the service received to be more than satisfactory and we appreciate your continued loyalty. We hope you enjoy your forthcoming stay with Interhome. Best Wishes. Your Interhome Team.
Very easy to use
28 septembre 2024
Réponse de Interhome
Dear Mr Craig. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you have found the process to be simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome.
Réponse de Interhome
Dear Customer. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the process to be simple and straightforward. Best wishes. Your Interhome Team.
Reliable company, great selection of properties
Have used this company before and found them very helpful. Each stage was clear and explained any additional costings. Good range of properties. When we were at the ski resort, we went into the office to get some further information which was excellent.
26 août 2024
Réponse de Interhome
Dear Ms Musson. Thank you for your kind comments. We are pleased you have been completely satisfied with the Interhome booking process and particularly the extensive range of self catering accommodation Interhome has to offer. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Sue. Thank you for taking the time to post our positive review of the service provided by Interhome. We are pleased you found the process to be straightforward and efficient. Best Wishes. Your Interhome Team.
Complete lack of care for property & guests!
I booked an interhome property in Alvor, Portugal. When I arrived the apartment had such a TERRIBLE SMELL, like rotting cabbage, that I couldn’t even stay a night. The surfaces were DUSTY & DIRTY, there was GRIME on the furniture, hair on the floor etc… The cupboard was so CLUTTERES & piled up with things that there was nowhere to put my belongings. Photos were sent to host. I had to find alternative accommodation immediately that night. As a solo female traveler this was not a good situation to be in. The lack of communication and care from the host agency has been absolutely appalling and quite frankly shocking. They offered a £50 refund of the £456.28 I paid despite not staying in the property. I also had to book somewhere else to stay. This has been a horrible financial burden at an already tough time. I really hope this host starts to show some care for their property and guests. In my many years of booking on airbnb I have never experienced such a terrible situation. Please do not give them your hard earned money. 0 stars!
24 juillet 2024
Avis spontané
Réponse de Interhome
Dear E L. Thank you for your comments from which we are sorry to learn you were not completely satisfied with your holiday accommodation. We would appreciate it if you could contact our Customer Service Team at info@interhome.group with your booking details and more information so we can investigate this matter further for you. We look forward to hearing from you. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Nigel. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased you were happy with the process and we hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
My bank queried the transaction
My bank queried the transaction. I phoned your head office spoke to Simon who was very helpful. after I phoned Discovery bank it could be processed without any problems
best regards
22 juillet 2024
Réponse de Interhome
Dear Michael. Thank you taking the time to send us your positive experience of booking with Interhome. We were pleased to learn the payment issue was quickly rectified with our friendly Sales Team. Best wishes. Your Interhome Team.
My booking process was simple and…
My booking process was simple and stress free. The site had all of the information I needed and i immediately received an email confirming my booking.
19 juillet 2024
Réponse de Interhome
Dear Lynne. Thank you for your positive review of the booking service provided by Interhome. We are pleased you found the website to be clear and efficient. Please note our Customer Service Team is available 24/7 to assist with any enquiries regarding your booking. We hope you enjoy your forthcoming stay with Interhome. Best Wishes. Your Interhome Team.
Replying to the the below review I had
Replying to the below review I had sent many emails explaining the situation. You are replying below giving the impression you tried to help me, WHICH YOU DID NOT. I did not receive a refund or part refund for any of my stay and had to experience the worst customer service with no empathy to my situation.
6 juin 2024
Avis spontané
Réponse de Interhome
Dear Ms Akkad. Thank you for your post. Please contact our Customer Service Team at info.uk@interhome.group who will be able to provide further assistance. Unfortunately we are unable to respond at length via Trustpilot. Thank you for your understanding. Best Wishes. Your Interhome Team.
It’s a website 20 years out date.
It’s slow, clumsy and prone to be an unstable platform. The start/ finish date has to be co checked with Booking (who i’ll be using next time) for accurate info.
18 juillet 2024
Réponse de Interhome
Dear Andy. Thank you for your feedback. We will ensure this is passed to the relevant departments for their attention. We hope you enjoy your forthcoming stay with Interhome. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Kevin. Thank you for your kind feedback. We are pleased you found the booking process with Interhome to be quick and efficient. Best Wishes. Your Interhome Team.
Nicht zu empfehlen
Service sehr mangelhaft, als Eigentümer hatten wir nur Probleme. Abbuchungen die nicht transparent sind und wofür wir keine Erklärungen bekommen. Schadensfälle die nicht oder nur teilweise rückerstattet wurden. Bei der Abrechnung merkt man dass Interhome über 50% einzieht. Wenn man die Rechnung macht hat man im Endeffekt nur 40 % Einkommen von dem was der Gast bezahlt hat. Wirklich nicht zu empfehlen.
10 juillet 2024
Avis spontané
Réponse de Interhome
Dear Polini Immobiliere. Thank you for your recent post. Can you please contact myhome.uk@interhome.group and they can assist you with the issues raised? Best Wishes. Your Interhome Team.
Once we had chosen the apartment we got…
Once we had chosen the apartment we got a message saying that building works would be going on. I emailed the local interhome office and got a swift reply that the works would be road works so we went on to book. For a moment credit card not recognised but then no problem and all done in 10 minutes including all the stuff sent by email about terms etc.
9 juillet 2024
Réponse de Interhome
Dear Mr Gilg. Thank you for taking your time to post your positive feedback regarding your recent booking experience with Interhome. We are pleased to learn you were swiftly informed about any changes by our Customer Service Team and we hope you enjoy your forthcoming stay. Best Wishes. Your Interhome Team.
A very simple process with immediate…
A very simple process with immediate confirmation via email of my booking and information keeping me updated.
7 juillet 2024
Réponse de Interhome
Dear Lee. Thank you for your kind comments regarding your recent booking experience with Interhome. We are pleased to learn you found the process to be straightforward and easy to navigate. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Graham. Thank you for taking the time to post your positive feedback regarding your recent experience with Interhome. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Roger. Thank you for your kind comments. We are pleased you have found the booking experience with Interhome to be simple and easy to use. Best Wishes. Your Interhome Team.
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