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Lisez les avis des autres

Noté 1 sur 5 étoiles

SCAMMER!!!! Everyone beware. He has started and dissolved around 15 companies and just keeps doing it on a cycle of taking people’s money then shutting companies. Will be tracking him down and conta... Voir plus

Noté 3 sur 5 étoiles

Although our early requests were made priority by iPlans, such as the site survey and initial drawings, since then they have been very slow to make the changes we have requested for the drawings. Howe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional service, drew up our plans made changes speedily. Incredible dedication from the whole team, an awesome service from Andrew very responsive always willing to go the extra mile to en... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

the worst experience I've had in my life, I don't recommend it at all, they took my money and more than they asked me at first, they didn't pick up the phones when I reached them, and from what I said... Voir plus

À propos de l'entreprise

  1. Architecte
  2. Concepteur en architecture
  3. Agence d'architecture
  4. Ingénieur structures

Écrit par l'entreprise

iPlans was established in 2012, so is one of the longest running online design companies in the UK, having designed thousands of projects in the last 10 years. In 2022 we are on track to design over 400 projects. We specialise in Extensions, Loft Conversions, Garage Conversions, Remodels, Garden Rooms, Annex's, New Houses and Flat Conversions. With our inhouse team of Surveyors, Designers, Town Planner and Chartered Structural Engineer, we are able to offer excellence and a personal service. Our online portal allows you to review your project anytime and anyplace. We design online live while you watch, to provide the design you want, set against gaining planning permission and the most cost effective build solution. Our free design sessions, can include a template drawing of your project or a sketch of a proposed design, so that you can see your homes potentiial. We can also provide a planning research report for only £100, that shows the planning history of your home, local precedents and local council policy, so that you can see the viablity of what you are proposing. This fee is fully refundable, once you have commissioned iPlans, to manage your planning application. It could be the best £100 you spend, as you can use it to gauge how knowledgable other companies are, when it comes to planning. We are large enough to employ experts in all the key areas, but small enough to still provide that personal service at each stage, usually with one person looking after you. iPlans stay with you through the build phase, liaising with you and your builder, offering free advice and help. Working alongside your building inspector, it feels that you are not alone. We can also provide names of local builders that previous clients have recommended and we do not earn any referral fees for this, unlike some companies. We are proud to say that this service is free of charge for all iPlans customers and can be the difference between a stressfull build and one that feels like you are in control. Please give us a call, you will notice the difference immediately


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

A big thank you to iPlans for all their hard work and assistance.

From the initial sales call, right through to the management of the planning application, they have been nothing but kind and professional throughout the entire process and were always on hand to answer my million questions!

Highly recommend - thank you so much iPlans!

12 août 2022
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Réponse de iPlans

Hi Madeleine

I am so pleased that planning permission has been granted, we look forward to working with you through the next stages.

Kind regards
Ant

Noté 5 sur 5 étoiles

My experience with Iplans has been very…

My experience with Iplans has been very good, a very efficient design creation with the proposed design, we managed to come up with a design that fell within permitted so I did not need to submit a planning application which was a bit of a result as that is what I was expecting. The recommended builder PJ constructions offered a competitive price so I proceeded with them and and the extension is now almost completed and looks fab!

I am now just awaiting the building control sign off. I will recommend you, thank you team!!!

J

2 août 2022
Avis spontané
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Réponse de iPlans

Hi Justyn

Thank you for your review, its much appreciated. Please bear in mind that we stay with you through the build process free of charge, so please ask your builder to make contact before the project starts, so that we can discuss the building regulations specification and structural design.

Kind regards
Ant

Kind regars
Ant

Noté 5 sur 5 étoiles

Strongly recommend Iplans for the structural design of building work

My house used the service of Iplans in structural design for my loft conversion. It was a large project involving quite advanced design and calculations. I am pleased that we used the right company specialising in structural planning.

Three years ago Iplans completed the structural design for my loft conversion project. But we had to defer the project to this year due to a series of covid lockdowns in the UK. My builder started to work on the project in June 2022 but unfortunately we had to update the structural design because of my builder’s problem. We had to go back to Iplans to materially redesign the original drawing/calculations. It was a stressful process as we could not allow the builder sitting there and doing nothing while there are a lot of uncertainties in the construction. It was a huge relief that Anthony Bray and his team assisted quickly and professionally. I could not remember how many times we bothered Anthony with various questions on the structural work. He is a professional and considerate person with strong expertise and authority in structural design. He was patient and responsive to our questions with valuable advice. We even offered to pay him extra for his time heavily involved in the redesign but he did not accept it and only charged us a fair amount for the survey and redesign of the loft project. My wife and I are entirely grateful for his great assistance in helping us solve the redesign problem.

Time is important – if we had used other structural engineers – I don’t think my builder could return to the project only after a week. Overall, I highly recommend Iplans to families seeking structural design for their building work. I am impressed with the professionalism, expertise, communication and fair pricing of Iplans. Please allow me to say MANY THANKS again to Anthony Bray and his team in helping us significantly for my loft project.

19 juillet 2022
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Réponse de iPlans

Dear Bill

We are so pleased that we were able to help you with the structural redesign of your project, because your builder did not follow the original structural design that we provided. I think this was managed in about 5 working days, which is one of the advantages of having our own inhouse Chartered Structural Engineer. Send us across some photos of the finished project as we would love to see what the new bedrooms for your children look like

Kind regards
Ant

Noté 5 sur 5 étoiles

Professional and friendly service

Lloyd has been very responsive, patient and informative during my enquiries. The price quoted for the works was reasonable, but due to business reasons we decided not to pursue the application.
I had a good experience with iPlans and I’ll come back to the company when I need to request planning permission for any future works. Highly recommended!

2 juin 2022
Avis spontané
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Réponse de iPlans

Hi Anita

Thank you for the positive review, please do not hesitate to get back in touch if we can help you with this project or another one

Kind regards
Ant

Noté 5 sur 5 étoiles

Anthony Brey is a great professional…

Anthony Brey is a great professional who takes care of his customers very well. There were few dips but Ant made sure my interests were taken care of. If I had to do it all over again I will still choose Iplan but just for Ant.

20 mai 2022
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Réponse de iPlans

Hi Mo

Thanks for your positive review, as you know we stay with you through the build phase free of charge, being on hand to offer advice and help for yourself, builder or building inspector. Send across some photos as the build progresses and complete so that we can see your new family home

Kind regards
Ant

Noté 5 sur 5 étoiles

Amazing!!

Delighted to provide a trustpilot review for the prompt service that we recieved. I got my drawings done and assistance with planning application. Thank you IPlans

15 mai 2022
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Noté 5 sur 5 étoiles

I was apprehensive at first with not…

I was apprehensive at first with not using your traditional architect but this worked for us very well and the team have the relevant experience that we required. It was clearly explained on a stage by stage basis what happens and I am a total novice but I now think I know what the requirements are to get my extension. Now is the tough part....money is needed for builder.

15 mai 2022
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Noté 4 sur 5 étoiles

All good

All good. Online companies are the way forward and so much cheaper overall. Nice and easy to work with. Got my drawings and allocated me a builder in a reasonable time frame. Thanks alot

15 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Got my planning done

Got my planning done. I was offered the guidance required eventually, I did need to submit a planning application I was helped through it, and now I just need to raise money for my builder. Thanks for the help!

15 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Prompt and efficient

Prompt and efficient. I only needed drawings as I have everything else in place and able to manage my own permitted development application. Got it all done within two weeks and at a reasonable price.

14 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Pushy sales tactics, poor customer service & still waiting for designs

If I could give zero stars for this company I would.
They are initially very quick to get in touch with you but you will soon be disappointed and the initial price they quote is too good to be true. They have pushy sales tactics and promise the earth but do not follow through.
They will take over £2500 off you and leave you with nothing. Their customer service is non existent. They don't respond to messages on their portal, return calls or respond to emails.
Unless you take out the full package with them which would cost you over £3000 they are not interested.
I have been waiting for plans since paying an invoice on the 19th April and still nothing and no response from the company.
Poor, shabby and feel completely let down that we have wasted so much money and time with nothing to show in return.
AVOID at all costs

12 mai 2022
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Réponse de iPlans

Dear Nicola

We are always dissappointed to receive a negative review as we set ourselves very high standards. We did contact you in May to discuss your project in detail but to date have had no response. We have completed the structural design and building regulations specification for your project and this means we stay with you free of charge through the build phase if you need any help or advice. All works that we were commissioned to carry out have been completed, We normally complete the building regulations specification and structural design in 10-15 working days, but on your project it was 2 days late at 17 working day, so we apologise for the 2 day delay

Kind regards
Ant

Noté 5 sur 5 étoiles

I would recommend this team of…

I would recommend this team of architectural designers. The project we had in mind we thought required a planning application but with the assistance of iPlans it fell under permitted development. Very happy to date and look forward to moving into the building stages. Thanks

9 mai 2022
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Noté 5 sur 5 étoiles

Our experience with Iplans was good

Our experience with Iplans was good, from start to finish.

The team are professional in keeping us up to date during our building project. At every stage we knew what the requirements were.  First experience going online and I would do it again.

7 mai 2022
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Noté 5 sur 5 étoiles

I own a small Building Company

I own a small building company and I’ve been using Iplans for over 10 years.
They have grown in size as a company in this time but the quality and efficiency has always remained excellent.
In my many years of experience as a builder you come across unforeseen problems where alterations need to be made.
With Iplans they are always easy to contact, deal with any issues and get the project back on track.
Great friendly team.
Highly recommend them.

10 février 2022
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Réponse de iPlans

Hi Mark

Thanks for the positive feedback and it has been a pleasure to work with you over the last 10 years, doesn't time go by. Look forward to another 10 years

Kind regards
Ant

Noté 5 sur 5 étoiles

Super impressed thank you iPlans 😊

Being a single parent I was apprehensive and unsure where to start with designing my new loft conversion but out of all the companies I spoke to iPlans put me the most at ease.
They were not annoyed at my endless questions and queries and were always on hand to help me right from the beginning stages through to completion.
I am now a very happy lady and my kids have a wonderful extra room which we all use!
Thank you iPlans!
Your friendliness and professionalism was top notch.
Highly recommend x

7 février 2022
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Réponse de iPlans

Hi Heather

Thanks for the positive feedback, send us across some photos of the completed project so that we can share the joy

Kind regards
Ant

Noté 5 sur 5 étoiles

Great experience so far

Great experience so far, Lloyd and Lukas have been great on the design side, everything has been so efficient

4 décembre 2021
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Réponse de iPlans

Hi Mary

I am so pleased that Lloyd and Lukas have looked after you and we look forward to staying with you through the whole of your project. Remember we can help you find a builder as well

Kind regards
Ant

Noté 5 sur 5 étoiles

Terrific experience from LLoyd and the…

Terrific experience from LLoyd and the team, really looking forward to working with iPlans. This is the best online company, trust me I spoke to all of them

21 novembre 2021
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Réponse de iPlans

Hi Clair
Thanks for the positive review and we will look forwards to working with you . Do not hesitate to get in touch if you have any questions
Kind regards
Ant

Noté 5 sur 5 étoiles

Great initial phone call and survey

Very informative information from Lloyd and Zahra and booked the survey then and there for only £299. Resi wanted £1500+ and other companies wanted over £1000+. Will the surveyor arrived on time and completed the survey in under 3 hours, it just cost me a couple of cups of tea and the first online design session has been arranged for Tuesday this week. Will keep you posted on how I get on with this online company

7 novembre 2021
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Réponse de iPlans

Hi Alan
Apologies for the delay in responding we only just set up our business Trust Pilot account but will now be reviewing this regularly. I am glad everything is going well and you are happy with the service so far. I have just checked your account and can see that we have now completed the first draft drawings and you have already completed your first set of free amendments REV A. Please remember you still have another free set of changes REV B, you may want to move a window or change something internally, that way we can get the drawings right for your planning application and also allow your builder to give you a budget price. Dont forget we have a list of builders that previous clients have used, if you need some help to find a builder. Please let me know how we are doing so far
Kind regards
Ant

Noté 4 sur 5 étoiles

Great experience

Great experience with the Zahra so far hoping the experience with the rest of the team is just as good.

29 octobre 2021
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Réponse de iPlans

Hi Del

Apologies for the delay in responding we have only just set up our Trust Pilot Business Account. I am so pleased that you have had a positive experience with iPlans, so thank you for your feedback, let me know if you need any more help

Kind regards
Ant

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