The customer service is really prompt. I had an issue with the start date of my insurance and they made sure to solve it as quickly as possible. I have to thank Kirtham for helping me out!
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Lisez les avis des autres
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Voir plus
One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Voir plus
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Coordonnées de contact
150 W 30th St , 10001, New York, Etats-Unis
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super responsive and accommodating to…
Super responsive and accommodating to all requests!
30 août 2025
Avis spontané
ISO has been great
ISO has been great! They’re super fast and responsive with their answers, and it’s easy to get the info you need.
29 août 2025
Avis spontané
Fast and kind response
Fast and kind response, clear instruction, reasonable charges. Having been sick yet so not sure about whether it'd be easy to make a claim, just saying the experience when I encountered trouble trying to waive my school insurance.
30 août 2025
Avis spontané
I highly recommend
I highly recommend! I managed to get my insurance super fast, which honestly exceeded my expectations. Joseph for the costumer team was fantastic, always available, whether by phone or email, and he made everything feel easy and stress-free. Thanks to his help, the whole process was super smooth. I definitely recommend them!
29 août 2025
Avis spontané
Agent unprofessional and manager rude
If there is zero star, I will give zero star. No service at all. Avoid this insurance company. Agent unprofessional and manager rude.
28 août 2025
Avis spontané
Réponse de ISO Student Health Insurance
Hi Wei,
We’re sorry to hear about your experience. Our goal is always to support our members and provide the best service possible. We weren’t able to locate your information in our records, and since there was no response to Trustpilot’s outreach, we couldn’t confirm your details. If you’d like to share more, please contact us at customercare@isoa.org so we can look into this further.
Best,
ISO
Stephanie at ISO did a great job at…
Stephanie at ISO did a great job at accommodating my school’s requirements for the coverage dates. Very quick response, she makes the ISO team reliable for the international student community!!
28 août 2025
Avis spontané
I had a quick QnA through whatsapp
I had a quick QnA through whatsapp, it was very informative and I loved quick response.
27 août 2025
Avis spontané
Great Service!
27 août 2025
Avis spontané
This coverage was for an international…
This coverage was for an international student and all of my queries and questions were responded to in a timely manner and everything was explained throughly.
Filling our the application was seamless.
Excellent service.
22 août 2025
Avis spontané
Outstanding customer service
The website is easy to navigate and the account is also easy to understand. Customer service works with you to help you with any issues or questions you may have.
I had an unusual issue and they made sure to assist me and made sure my problem was solved.
22 août 2025
Avis spontané
Available and quick
21 août 2025
Avis spontané
I wanted to change my policy and was…
I wanted to change my policy and was worried about the tight deadlines set by my University. I had a pleasure to get Jonathan as a customer service represantative who was let me say: effective, quick, attentive and respectful. I will refer my peers to use ISO services 🙌🥳
20 août 2025
Avis spontané
Fácil de contratar
Fácil de contratar. este es el segundo año.Por suerte no ha sido necesario utilizarlo
19 août 2025
Avis spontané
Super Fast at helping customers out
Super Fast at helping customers out. Totolly stasfied.
15 août 2025
Avis spontané
Very prompt feedback and works very…
Very prompt feedback and works very efficiently
15 août 2025
Avis spontané
very simple to use
very simple to use
clear description of the difference between choices
13 août 2025
Avis spontané
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