Jarah Melbourne Avis 

19
TrustScore 2 sur 5

1,8

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1,8

Bas

TrustScore 2 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 5 % de ses avis négatifs

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1,8

Tous les avis

(19)

19 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I also ordered a Quilted Tote Bag like…

I also ordered a Quilted Tote Bag like one of the other reviewers and paid $50 + postage. What arrived was a cheap, stamped pastic - cottony feeling bag, not quilted at all, no pockets (which were advertised) and quite frankly, bags you find near the auto checkout of your local supermarket are higher quality and only cost a few dollars.

The stated address of the business is bogus. I know because I frequent the Chapel st area and can confirm no such shop exists at the listed address.

If you want this business' contact details, use your favourite AI to find it, just supply the website URL and let it do its research. A number and address in Germany pops up.

DO NOT buy from this fake business. All communication was an AI response when I emailed them.

30 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam site

After ordering some pants 6 weeks ago, I still not have received any goods. Have had apology emails telling me that my pants have been shipped and they want to get this right etc etc. There goes my money. There should be some way these people are held responsible for fraud and AFP and ACCC should be on the lookout for these scammers.

3 août 2026
Avis spontané
Noté 2 sur 5 étoiles

The lovely dress and shirt have ordered still not arrived a month later.

I ordered a lovely dress and shirt from Jarah Melbourne on 8 August. These items have still not arrived and on tracking it shows they are waiting to be transported. The company got back to me twice, once to say that it had arrived (I don’t know where they mean) and another time they say they have handed the package to Australia Post and gave me a tracking number but could not help me any further. I have asked for a refund, but have not heard back from them. From other reviews I have seen of this company I suggest nobody orders from them.

8 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor quality and inability to return

The pants I ordered were very different from those displayed on the website. They were made of poor quality fabric. Despite all being labelled the same size that I ordered, only one pair out of five fits. All requests as to how to do an exchange or get a refund have been ignored. I suggest that people avoid purchasing from them.

26 août 2026
Avis spontané
Noté 1 sur 5 étoiles

No items received and no real customer service

Ordered 4 August. Items have not arrived. Emailed them twice. Told me to track for myself. When I tried I was directed to a company that only deals with refridgerated goods. Complete waste of time on top of loss of money and no goods. Would not touch this spam company with a barge pole.

4 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Hi I am unable to Contact…

Hi I am unable to Contact Jarah-Melbourne. Have tried two different email addresses and Messenger with no response.
My order paid for on 04/08/2026 has not arrived.
And I do not know why.
I am going to commence reporting the transaction to my bank to try to recover the money paid.

4 août 2026
Avis spontané
Noté 1 sur 5 étoiles

The product I received did not match…

The product I received did not match the description of what I ordered. It should have been a quilted artisan bag. I received a canvas screen printed bag. Certainly not worth the money I paid. Nice words do not fix the problem. Very disappointed and upset with the whole experience. Just as well they are closing down, but will probably show up again with a new name.

20 août 2026
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. They ripped me off and the substitute plastic bags sent were a disgrace and nothing like the products advertised. I WARN everyone to steer clear of them. Very dishonest and will not take any responsibility for the scam. Offered me a discount for a future purchase. Not that gullible.

14 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Product ordered looks nothing like…

Product ordered looks nothing like advertised product.Paid about $50 and item which took over 5 weeks to come from China (1 to 2 weeks was supposed delivery time)and would probably have cost less tham $5 to make.
Calling scam on this.Avoid.
Says that you can send the product back but you have to send it back to China.

26 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I believe this clothing store is a scam

I believe this clothing store is a scam. I bought two pairs of casual pants which were on sale. I was told the material was a cotton/linen blend when I enquired by email prior to purchase. I thought I was buying an Australian product with material sourced internationally. I only discovered the items were being shipped from China once I paid. It took 4 weeks for the items to arrive. I received them today and will be attempting to return them. Obviously not cotton/linen, cheap, low quality material - definitely not as advertised. Do not recommend

19 août 2026
Avis spontané
Noté 3 sur 5 étoiles

I purchased tote bag

I purchased, what I thought was a beautiful, brightly coloured embroidered bee, stars and daisy tote bag for my daughter’s birthday. It cost me over $50 including postage. What arrived was a very dull, uninspiring stamped bag made of a course cotton with a plastic lining. I complained and after apologies, I was offered a special discount if I would accept. The discount turned out to be 25% off my next purchase. Well that certainly will be a discount that I will never receive as I would certainly never trust the company again.

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

If there is a minus Zero

If there is a minus Zero, this the review I am giving. This company is a scam. They advertise for a quilted bag and charged me $53.00. The bag that came is not quilted at all. It is a colourful PLASTIC print of flowers and a black plastic lining. It is so inferior, I couldn't even use it for fish shopping. They offered me a $20.00 refund which was an insult. Being so mad, I gave it away so I don't see it anymore. DON'T BUY ANYTHING FROM THIS COMPANY.

21 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would. Do not buy from here. The claim of quilted and padded is rubbish. They will email you with all nice words and to trust them but DO NOT! Keep any emails, take photos of what is advertised and photos of the rubbish you receive (if you receive it). I did get my money back through bank dispute.

10 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

⚠️ BUYER BEWARE: Fake Photos & Cheap Trash!

⚠️ BUYER BEWARE: Fake Photos & Cheap Trash!

Please be careful buying from online boutique websites. A massive wave of websites appear to be using fake, AI-generated images to advertise premium products that in fact don’t exist!

In good faith I purchased from Jarah Melbourne, a beautiful Quilted Tote Bag with Leather studded handles, featuring Hummingbirds and Orchids.

I was charged a premium price including what they called “shipping protection” despite advertising FREE Shipping.

Unfortunately, what I received from China not Melbourne, was an item that looks nothing like the picture.

Instead, I received a crappy quality bag, made of flimsy, paper-thin fabric with an image flat-printed onto it — which looks like something you would buy from a $2 discount store.

To make matters worse, when I requested a full refund including shipping, even offering to return the bag, they refused to honour their "30-Day Money-Back Guarantee" posted on their website.

Instead, they offered a “special personal discount” followed by offers of insulting partial refunds.

Jarah Melbourne’s business model is highly deceptive and misleading in its conduct, despite guarantees very visible on their website.

It appears there are numerous companies using the exact same deceptive and misleading images across multiple different website names.

If you have been caught like me, please lodge a dispute with your bank, lodge a complaint with Department of Fair Trading, and tell your story all over social media naming the company that ripped you off, ensuring awareness of these scammers is widely spread.

26 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Misleading

I bought two bags which were supposed to be quilted. They sent me 2 bags that were printed and definitely not worth the price I paid. This company will not provide a full refund on return of the product, it is coming from China, it is not an Australian company or shop.
They’re claiming they do not mislead, yet I have a copy of their email which claims ‘Quilted Bag’.

6 juillet 2026
Avis spontané
Logo de Jarah Melbourne

Réponse de Jarah Melbourne

Hi, thank you for taking the time to share your feedback.

We're sorry to hear you're unhappy with your order, but we'd like to clarify a few points. All our items are accurately described and photographed on our product pages, and every order is handled with the same care and attention, regardless of where it ships from. We always do our best to make sure customers are happy with what they receive.

Regarding your refund, we'd love the chance to sort this out properly — could you please reach out to our customer support team via "info@jarah-melbourne.com" directly with your order number? We're always happy to look into individual cases and find a fair solution.

Warm regards,
The Jarah Melbourne Team

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