Jetpets Avis 

My cats Romeo & Miri just made the journey from Sydney to Copenhagen, and I can't stop smiling thinking about how seamlessly Jetpets.au Team handled everything! 🎉🐾

Every single Jetpets team member and vendor went above and beyond — their professionalism, love, and care truly blew me away. These guys are skin-deep amazing!

Check out these adorable photos of Romeo and Miri—they're already acting like proud residents of their new home. Despite the long, tiring intercontinental adventure, they’re settling in like champs—faster than I’m adjusting to the new time zones! 😄🌍

Huge thanks again! You’ve carved out a special spot in my heart (and in my cats' new kingdom). 💖

If you're a pet parent planning a big move, I wholeheartedly recommend Jetpets. They’re the real MVPs of pet travel! 🚀🐱

With love,
Romeo, Miri, and Cem

Thank you so much to Jetpets for the outstanding service you provided and the loving care you gave to Captain Bigglesworth (Biggles) my miniature Dachshund on his journey from Australia to the UK. To receive regular updates on how Biggles was travelling and peace of mind that all his paperwork was organised for his departure and arrival. Angus & Chloe were brilliant answering all my questions and Biggles arrived safe and sound and took the whole journey in his stride. I highly recommend Jetpets!

We used Jetpets (together with another company) to move our fluffy dog (Loki) from Italy to Australia.
The whole team (Jordi in particular) took great care of us, and Loki, and guided us throughout the process in a very professional way.
We´ll definitely use them again if needed. Totally recommended.
Loki arrived home safely and was in great shape!

I used Jetpets to bring my cat from Brisbane to Hobart with me.

The booking process was very approchable. The consultant answered all of my concerns and booked my cat onto a flight at a good time of the day.

Drop-off was very easy, and pickup was also very easy. My cat of course was disgruntled about the whole ordeal, but I could see that the Jetpets people did everything possible to make it as comfortable as possible for him.

I would definitely use this service again.

Jordi and the team were great assisting my dog get from MEL > BNE. Always felt in good hands. Highly recommend.

We had the absolute pleasure of using Jetpets to relocate our beloved pets — Duke, Mia, and Chelsea — from Brisbane to Napier, and I can honestly say the experience was nothing short of amazing.

From the very beginning, the Jetpets team were so lovely and easy to deal with. They were kind, professional, and reassuring, making what could have been a stressful move feel calm and safe for both us and our animals.

What stood out most was the genuine care and attention they gave to our pets.

Thank you, Jetpets — you made an emotional process so much easier, and we will always be grateful for the way you treated our pets. You’re the absolute best at what you do!

Highly, highly recommend to anyone moving pets across the country or internationally.

It was a great experience relocating my cat Luna from Melbourne to London. It was quite short notice, but Yi walked me through the process and made everything so easy to understand. I was especially nervous because I was already in the UK so relying on others was super important, but the team was so understanding and made sure everything went smoothly.

Any questions I had were quickly and easily answered, and working with them made me sure that Luna would be ok!

Jordi at JetPets was great in organising our dog’s (Riley’s) pick-up from quarantine in Melbourne and then flight to Perth! We received pictures of Riley from Claudia who collected him from quarantine, playing in their office! This was such a nice touch and made us feel a lot less stressed.

We had 3x cats and 1x dog to move between Australia and NZ. Jetpets made this so easy. Everything was professionally managed and communicated. Would highly highly recommend as i have already done so with friends etc

Jetpets was absolutely amazing in relocating my cat Evie from Berlin to Sydney. Every step of the way — from logistics and paperwork to compassionate handling during a few bumps in quarantine — they went above and beyond.

Jordi was kind, calm, and communicative, both herself and the German-based team (via Animal Logistics GmbH (Alicia)) ensured everything ran smoothly across borders. I always felt informed and reassured, which made a huge difference emotionally.

Evie is now home, safe and cuddly, and I’ll never forget the care Jetpets showed throughout. Highly recommend.

Jetpets really made the experience of buying a kitten in Australia and shipping it to Hong Kong a total breeze. They handled everything so smoothly and kept us up to date the whole time. They were incredibly professional, yet warm and friendly at the same time. Can't recommend them highly enough!

We recently used Jetpets to bring our beloved Schmoodle, Noodle, back to Perth from Madrid, and we could not be more thrilled with the entire experience. From start to finish, the team at Jetpets was incredibly professional, compassionate, and attentive to every detail.

International pet transport can be stressful, but Jetpets made the process seamless and gave us total peace of mind. Their communication was excellent—we were kept informed every step of the way, with regular updates and photos of Noodle en route. It was clear she was in caring, capable hands the entire journey.

When Noodle arrived in Perth, he was happy, healthy, and full of tail wags! It was obvious he had been well looked after, and we’re so grateful for the love and care the Jetpets team gave her.

A heartfelt thank you to the entire Jetpets team for reuniting us with our furry family member safely and smoothly. We highly recommend Jetpets to anyone needing to move their pet, near or far. They truly treat your pet like one of their own!

Jordi has been amazing! I am so grateful to her and her team for reuniting us with our two girls after their time in quarantine. Jordi answered all my questions and is so knowledgeable about the whole process. Thank you for taking such good care of our girls!!

We recently relocated from Australia to the US and used Jetpets to transport our fur family—one dog and three cats. The entire experience was smooth, professional, and reassuring from start to finish.

Our animals stayed overnight at Jetpets’ Sydney facility before their international flight, and we really appreciated the regular updates and photos showing them safe, settled, and well cared for. It gave us real peace of mind during such a big move.

The Jetpets tag system was also fantastic—we received timely updates as our pets were checked in for their flight, cleared customs, and were ready for pickup in the US. Every step felt organised and transparent.

Mel and the team were responsive, patient, and clearly passionate about animal care. Our pets travelled really well and arrived safe, healthy, and happy.

We’re so grateful for the care and attention they received and would confidently recommend Jetpets to anyone relocating with pets.

Jetpets have been absolutely incredible to work with on getting our dog Rosa from Western Australia to New Zealand, they went above and beyond when we hit a bump in the road with our dog becoming very ill prior to travelling and were seamless in liaising with the veterinary clinic in order to get everything re-booked and ready in order to get our dog here safely.
The live updates whilst she was travelling were so useful at keeping us at ease.
We cannot recommend them enough, worth every penny!

Jetpets were fantastic.
They explained the process well, took great care of Banshee my pooch. Provided status updates each leg of the trip with photos attached.
Banshee looked happy and healthy upon arrival, she seemed to find it far easier than expected. Travelled from Brisbane to Manchester,UK.

Perfect from start to finish

Jetpets went above and beyond to get our pet relocated. They made the entire experience moving our pets stress free, clear and easy. We now have experience with multiple NZ based pet transport agencies and can confidently say jetpets is by far and away the best.

We found their communication simple and easy, they provided all the documentation well ahead of time and when issues arose they took initiative to present us with solutions rather than just problems. Our calls and emails were always answered quickly, and we felt like anything we needed to ask, we could without being a hassle or treated like we were being an inconvenience.

Less than a month after contacting Jetpets urgently to arrange travel, my dogs are now happily snoozing off jetlag in their new home and I couldn't be more grateful to jetpets and Sherol to making that happen!

We recently moved our cat from Australia to New Zealand and couldn’t be happier with the experience! The entire process was seamless and stress-free — for both us and our kitty. From the very first communication, we felt confident that our cat was in safe and caring hands. The team clearly understands how important our feline family members are, and they treated him with so much kindness and professionalism. Every detail was taken care of, from paperwork to travel arrangements, and we were kept updated the whole way. It gave us complete peace of mind knowing he was being so well looked after. Highly recommend to anyone relocating their pet — truly exceptional service!

Honestly, I had brought my dog to Australia myself and returning her to Canada I thought I would do the same, but the workload seemed daunting so I made contact with Jetpets and I will NEVRR REGRET IT! Best service for me and my beautiful baby girl Nyla. The level of care of genuine caring animal loving humans who came together to bring Nyla home to Canada honestly was the most beautiful part of the experience. I trusted my dog was safe 100% of the time she was traveling. THANK YOU Angus, Kira and all the beautiful handlers who gave Nyla pats and words of encouragement for her journey.