Just Landlords Avis 

Helpful phone service that got the job done when the website wasn’t cooperating.

The phone was answered quickly and Andrea was very friendly, knowledgeable and helpful. She answered all my queries and made the changes needed to my policy very quickly.

Helpful friendly adviser.
Clear communication, knew what she was talking about and got the job done quickly

Very helpful and prompt response. Keiron was polite and professional. Quick response and excellent service

My request was handled promptly and professionally by Alex who was able to amend my policy straight away and without any fuss. All follow up emails were received exactly as expected and the link to the payment system was so easy to use. Thank you.

I discussed my policy renewal with Andrea. She dealt with the query swiftly, clearly and efficiently.
I received her confirmation email within seconds.

Very quick and easy to change various details in my policy. This resulted in reduction in premium. Win/win

I recently had to make several changes to my Just Landlords policy as the property became vacant and then was sold. On both occasions I contacted Just Landlords by phone and received prompt and efficient service from a knowledgeable customer service agent. The policy changes were agreed and paid for over the phone and within minutes a confirmation email arrived with relevant documents. It was a refreshing change from the usual interminable wait experienced with other organisations. Landlord insurance has become more difficult over the years with the usual big insurers who often do not want you. Just Landlords really understands the problems and treats its clients with respect, providing a comprehensive, efficient and customer friendly service. To be recommended.

Andrea at Just Landlords was polite, friendly and efficient when it came to resolving my query

Prompt replay.
Pleasant manner
Answered all my questions.
Dealt with my issue

I spoke with Kieran today. He was helpful, listened carefully to my somewhat complicated issue and provided clear advice and a suitable solution.
Full marks!

I called to check on the progress of an amendment to my policy. The staff member was professional and friendly. She ascertained great details of my query and then provided the information I needed to resolve my query. Also she provided additional information on my policy regarding any changes to the price.
Overall a good experience.

A comprehensive and professional service - Alex was again very knowledgeable and helpful - thank you.

I was able to speak to someone very quickly, and had my query answered equally quickly.

Andrea was very professional, knowledgeable and overall lovely.

As always Kieran was extremely helpful and professional, explaining the options and methods of dealing with unoccupied properties.

Kieran was very helpful and informative regarding a change I needed to make to my policy. He made the process very easy.

I got through on the phone line very quickly, had a question which Alex was able to answer with ease, and I felt reassured that I had got the info I was looking for.
All good!