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KC Sofas Avis 1 645

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic. Brilliant service from order to delivery. Were so helpful. Kept me updated on order. Arrived before expected .Sofa is amazing . Great quality. Delivery guys were great nothing was too mu... Voir plus

Noté 5 sur 5 étoiles

Our 1st visit to showroom and Andrew? Was very obliging and listened to our criteria and thoughts, offering solutions, thank you. Lead time was as advised and delivery date duly agreed. Kami and Sam... Voir plus

Noté 5 sur 5 étoiles

Visited the Lincoln store where we were warmly greeted and explained what we were looking for. Found just what we wanted, simple ordering process and sofas delivered on time. They were brought in and... Voir plus

Noté 5 sur 5 étoiles

From ordering with Joanne at the Barnsley branch to receiving delivery from Kami and Sam all within the time period provided upon ordering It was all undertaken with care. I would buy from you agai... Voir plus

À propos de l'entreprise

  1. Magasin de canapés
  2. Magasin de meubles
  3. Magasin de meubles de salon
  4. Tapissier décorateur

À propos de KC Sofas

Écrit par l'entreprise

Company Logo

Are You KC Comfy?

Visit one of our 6 showrooms and our Sofa Experts will help you find your next dream sofa which gets you KC Comfy! Visit KCSofas or give us a call on 0330 124 4736
Over 40 ranges on show! Showrooms in Castleford, Chesterfield, Lincoln, Doncaster, Barnsley, Worksop.
ALL OF OUR SHOWROOMS ARE RATED 5 ⭐⭐⭐⭐⭐ FOR SERVICE, QUALITY & VALUE on Google, Trustpilot and Facebook! Pay us a visit to find out why customers are moving away from the usual suspects and are now choosing KC Sofas!
We champion great British made sofas with over 95% of our collection hand made to order in Britain. This ensures a fantastic quality product with a shorter lead time than many imported products.
Up to 70% off high street prices. 100+ Fabric or leather options. 0% Finance options are available on all products. Nationwide delivery available.

Our KC Promise

Écrit par l'entreprise

We're committed to you!
Want to be treated like a person and not just a number? We are a family run business where good old fashioned customer satisfaction is at the heart of everything we do.

KC Sofas Guarantee

Free Foam Seating

Free Foam Seating
Most High Street retailers sell their sofas with fibre filling, and foam costs extra.....Not with KC Sofas!
KC Sofas do not charge extra for foam seats - ALL our sofas come with a free foam upgrade!

Coordonnées de contact

Why pay more?

Fair Prices all year round!

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

So glad we chose KC sofas

So glad we chose KC sofas, was a great experience at the showroom james & steven were very helpful took us through the ordering process
Was kept in the loop through it all, charlie & rob delivered it just before the due time assessed were it was going & got it in place no problem!
Would definitely recommend 100%
Thankyou guys!
Merry Christmas 🎅🏻 🎄

27 novembre 2025
Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. We had help on deciding which chair we needed for my partner who is recovering from a brain injury. And managed to find the right chair. It was delivered this Monday from Charlie and Sam again couldn’t fault their customer service, and how polite they were
A fantastic service

27 novembre 2025
Noté 5 sur 5 étoiles

Fantastic experience from choosing our…

Fantastic experience from choosing our new sofas, for the ease of making the purchase on the day. Call received when sofas were ready, we were on holiday and no problem to contact on our return. Delivery and installation excellent. Called to say they were on their way. Polite friendly guys who delivered the sofas. So pleased with the quality of the sofas and would highly recommend.

27 novembre 2025
Noté 5 sur 5 étoiles

New suite

Absolutely fab company told friends an family if they want a new suite thats the place to go love our new suite

22 novembre 2025
Noté 5 sur 5 étoiles

Brilliant

From purchasing our sofa and chair to the delivery the service we received was 2nd to none. I would recommend buying KC Sofas to anyone. The quality of our furniture is excellent. Thankyou KC Sofas Chesterfield

22 novembre 2025
Noté 5 sur 5 étoiles

Perfect service

The perfect service,
We ordered our sofas from the very knowledgeable and curtious staff working in the Lincolnshire branch and were given a time scale a lengthy one but that was due to the manufacturer and not anything that KC could control.
Anytime i phoned they answered or called back as soon as they could.
The delivery was also faultless i was given a time and it arrived as arranged the two guys Nathan and Tyler were curtious and efficent fitting the sofas together in rapid order .
Im totally happy with the service i recived from KC Sofas and would happily recomend them to any prospective customers.

18 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

This is not a review about KC sofas it…

This is not a review about KC sofas it is about Emmiera and Lazyboy. I received a Lazyboy cuddle chair, Baxter range , in April 2025.I knew straight away that it wasn’t right. It was tapered at the back, uncomfortable, leg rest sloppily made. I went back to the store to sit in the one I had seen and it was perfect. To cut a very long story short mine is just not the same. The bottom has gone out of it, no lumbar support, indentations on the foot rest, it is a mess. I had two men from Emmiera, the makers, to see it. The first one couldn’t have cared less, the second one said that they expect 8-10% complaints and I would get nowhere.The model in the shop is specially made for the shop.So beware, it was expensive, I can’t sell it so it will be just chucked out. I spoke to Lazyboy in London twice, they recommend reupholstering. Have wasted my money, I am old and can’t be bothered anymore. A very Lazyboy made my Lazyboy.

15 avril 2025
Logo de KC Sofas

Réponse de KC Sofas

Hi Janet,

Thank you for your review - we look at all reviews whether they are 1 star or 5 star and see how we can improve for our customers.

We’re sorry you feel disappointed with your experience but do thank you for identifying the review is not about KC Sofas, rather those of 3rd parties and manufacturer.

I have checked into your order and can see that yes in May you raised the issue that you were not happy with the overall quality of your La-Z-Boy chair. As per our normal procedure we raised this direct to La-Z-Boy with images and details of the complaint. They in turn sent out Emmiera, the 3rd party technician group to inspect your furniture. The report they compiled showed no manufacturing defects.

We were then informed by La-Z-Boy you had contacted them directly and they had agreed to send out a different technician for a 2nd opinion – on that occasion they also stated they could find no manufacturing issues.

Unfortunately at that point there was little more KC Sofas could do as La-Z-Boy had closed down the case on their side. Both reports I believe had been sent to you.

The only correction I would make is the showroom model – our showroom models are purchased by KC Sofas along with any stock items, so these are not designed and created specifically for showrooms, they are the same as a customer would receive.

Any feedback we can provide to 3rd parties or manufacturers we always do so.

Many Thanks
KC Sofas Customer Services

Noté 4 sur 5 étoiles

Great quality and professional

Lovely sofa and chair lovely quality and great service from in store and delivery from James and Sam who took great care to set up and unwrap the furniture making sure everything working for the recliners and in the right position for us

15 novembre 2025
Noté 5 sur 5 étoiles

Highly Recommended

Service from start to finish at the Lincoln branch just excellent!!

Delivery crew Tyler & Nath were great so professional and friendly highly recommended

Would highly recommend KC Sofas!!

14 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Worth the wait

Couldn't have been more helpful from choosing and advising me, right up to the settees being delivered. The crew Tyler, and Nathan were very careful delivering them and putting them where I wanted, to unpacking and taking away all the packaging. I would certainly recommend this company and delivery crew. Thanks .

5 novembre 2025
Avis spontané

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