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KC Sofas Avis 1 645

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic. Brilliant service from order to delivery. Were so helpful. Kept me updated on order. Arrived before expected .Sofa is amazing . Great quality. Delivery guys were great nothing was too mu... Voir plus

Noté 5 sur 5 étoiles

Our 1st visit to showroom and Andrew? Was very obliging and listened to our criteria and thoughts, offering solutions, thank you. Lead time was as advised and delivery date duly agreed. Kami and Sam... Voir plus

Noté 5 sur 5 étoiles

Visited the Lincoln store where we were warmly greeted and explained what we were looking for. Found just what we wanted, simple ordering process and sofas delivered on time. They were brought in and... Voir plus

Noté 5 sur 5 étoiles

From ordering with Joanne at the Barnsley branch to receiving delivery from Kami and Sam all within the time period provided upon ordering It was all undertaken with care. I would buy from you agai... Voir plus

À propos de l'entreprise

  1. Magasin de canapés
  2. Magasin de meubles
  3. Magasin de meubles de salon
  4. Tapissier décorateur

À propos de KC Sofas

Écrit par l'entreprise

Company Logo

Are You KC Comfy?

Visit one of our 6 showrooms and our Sofa Experts will help you find your next dream sofa which gets you KC Comfy! Visit KCSofas or give us a call on 0330 124 4736
Over 40 ranges on show! Showrooms in Castleford, Chesterfield, Lincoln, Doncaster, Barnsley, Worksop.
ALL OF OUR SHOWROOMS ARE RATED 5 ⭐⭐⭐⭐⭐ FOR SERVICE, QUALITY & VALUE on Google, Trustpilot and Facebook! Pay us a visit to find out why customers are moving away from the usual suspects and are now choosing KC Sofas!
We champion great British made sofas with over 95% of our collection hand made to order in Britain. This ensures a fantastic quality product with a shorter lead time than many imported products.
Up to 70% off high street prices. 100+ Fabric or leather options. 0% Finance options are available on all products. Nationwide delivery available.

Our KC Promise

Écrit par l'entreprise

We're committed to you!
Want to be treated like a person and not just a number? We are a family run business where good old fashioned customer satisfaction is at the heart of everything we do.

KC Sofas Guarantee

Free Foam Seating

Free Foam Seating
Most High Street retailers sell their sofas with fibre filling, and foam costs extra.....Not with KC Sofas!
KC Sofas do not charge extra for foam seats - ALL our sofas come with a free foam upgrade!

Coordonnées de contact

Why pay more?

Fair Prices all year round!

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Lincoln showroom excellent

Was at the Lincoln showroom. The sofas they had on display were great. Mick helped me decide which to go for, great guy and sorted delivery before Christmas for me. Delivery lads were friendly and very careful. Great service

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Really great service and fabulous choice
of sofas. Chloe went that extra mile for us .
Doncaster store really well stocked worth a visit .
delivery was on time and sofa placed exactly where we asked ,great lads can't fault them.

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Recommended KC Sofas to my parents

Recommended KC Sofas to my parents, who can't leave a review. The service at the Worksop showroom was excellent. Andrea and Dean were brilliant. Really helpful. Was promised pre Christmas delivery and happy to say my parents are delighted that it arrived 4 days ago. Delivery team also excellent. Happy family, and definitely recommend these guys.

19 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Damage to items they make YOU pay

I had to go to hospital the day of my delivery so had to find a friend to help last minute. He did not know the companies policy that if damage happens the delivery team should be told! Also they sneakily did not let him know they damaged my mirror, because the broken pieces were put on the storage heater and the mirror put back where it was.. i might add it was a very large mirror and was on the floor, so this could have easily been moved.
Of course I'm the one in the wrong and not them! Ive emailed and thats what they have said its my fault. Absolutely awful service i would avoid this company and I will never use them again

22 décembre 2025
Avis spontané
Logo de KC Sofas

Réponse de KC Sofas

Hi

Thank you for your review - we look at all reviews whether they are 1 star or 5 star to see how we can improve. We’re sorry you feel disappointed with your experience. We do want to clarify a few points for accuracy after conducting an investigation into your review and complaint.

Prior to delivery, all our customers are provided with an emailed or printed out copy of their invoice, along with the full terms and conditions of sale. Which clearly states that on delivery, should the worst case scenario occur and damage to the property should happen this needs to be reported to the delivery team at the point of delivery. They in turn, whilst still in the property, will contact our Customer Services team who will log this issue and seek to speak to the account holder to look at providing a suitable resolution that is agreeable with the customer.

When booking in your delivery you were also verbally advised by phone call to make sure your passage ways were left clear for your delivery and sent a link for our delivery day info video.

We have to state that our delivery teams pride themselves on excellence, as can be seen amongst our 1500+ reviews and as you have written, the mirror was not attached to the wall and was on the floor and therefore clearly in the pathway of our delivery team carrying your sofa. This hazard was identified by our delivery team and then highlighted to the person in attendance and a request to move the mirror was made. This was then moved by the person attending the delivery and the mirror was put out of the way, our delivery team had no interaction with the mirror at all. Nor would they have stop mid delivery to put any pieces of broken mirror onto a storage heater due to the load they would have been carrying for health and safety reasons. We are confident after investigation that any damage to the mirror was not our delivery team.

Many Thanks
KC Sofas Customer Services

Noté 5 sur 5 étoiles

Excellent service overall

Nice showroom, very friendly and helpful staff. Sofas delivered in expected time given, can track progress online. Can highly recommend

13 décembre 2025
Noté 5 sur 5 étoiles

Great service

From finding the sofa that I loved in the showroom to actually getting it into my home was a great , found the staff very helpful the lads that brought it to my home was brilliant. Did a great job..
Thanks for everything. Would gladly recommend you to anyone.

19 décembre 2025
Noté 5 sur 5 étoiles

Great sofa!

Great sofa purchase from KC. Delivery day also went quick and smooth with Nathan & Tyler. Would definitely recommend!

11 décembre 2025
Noté 5 sur 5 étoiles

Very happy with our purchase and the service

Excellent support in the showroom to help us choose the package we ordered. Really good price and delivery before Christmas. Kept informed all the way through. Rob ans Sam delivered in the pouring rain. Everything was covered and they were respectful of the property. Assembled well. All rubbish taken away. Very happy with our purchase.

12 décembre 2025
Noté 5 sur 5 étoiles

Good manner all the way

Great company, furniture purchased and delivered in really good manner.
Goods looking and working good so far.
Delivery guys are very cautious and have good manner.
Sales in Doncaster was really informative and helpful at purchase.
Item arrived in planned dates and progress can follow online.
Happy customer here

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A very pleasurable buying experience

A very pleasurable buying experience, very professional, helpful and courteous. The delivery was also spot on, delivered with care,respected my property, good communication and on time. A truly 5 star experience and will recommend to anyone.

4 décembre 2025

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