Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Voir plus
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Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Voir plus
L'entreprise a répondu
The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Voir plus
L'entreprise a répondu
After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Voir plus
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All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Voir plus
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We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...
Sandfield Close, Moulton Park, NN3 6EU, Northampton, Royaume-Uni
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Fantastic communication before and on the day of the delivery. The guys themselves were brilliant as nothing seemed to be too much trouble and they were friendly throughout. I would heartily recommend this company for maximum customer satisfaction.

Réponse de Keen & Able
People turned up on time. Nothing was a problem for them. Kind and professional. No fuss. Just did the job well and left. Perfect!
Wouldn't hesitate to recommend.

Réponse de Keen & Able
One of the worst experiences with delivery I had in my life. Firstly, they were not up to date with the services they had to provide and refuse to collect my old mattress despite having paid to do so. Then they asked me to sign a declaration that I'm not responsible for any damages that can occur while moving the mattress up to the 1st floor. The mattress was in the dirtiest packaging I've seen, full of mud and they said they might be damaging the walls when it's clear in their T&Cs that any damages are regarding flooring and carpets. After complaining to their customer services they didn't bother to alter a local truck delivery route to pick up the old mattress later on the same day. I believe they think we are all jobless princesses waiting all day in our homes for a delivery. I'd stay away from them and their partners in the future.

Réponse de Keen & Able
Best service from kindly professional efficient delivery guys of returning of Emma mattress and pillows

Réponse de Keen & Able
After a disastrous aborted delivery of my 6ft divan bed from another company, Keen and Able were brought in & booked for a second attempt at delivery and assembly. They came to Devon from the Midlands with an extremely early hours drive. I cannot recommend them highly enough. The two gentlemen who came were courteous, on time and immaculate with everything. Even taking away all the packaging of a pre delivered mattress (not their delivery) and also assembled the mattress on the new divan without me asking them too! They wore shoe coverings to save any mess on the carpet and were absolutely brilliant. If I could use them again in the future, I would. Well done Keen and Able. 6* from me. Jacqui Meacham. Sidmouth.

Réponse de Keen & Able
Excellent service. Very helpful professional and efficiant. Well done!

Réponse de Keen & Able
They bug me for a review every single week and there seems no option to stop it. So here is my review.

Réponse de Keen & Able
They went beyond the call of duty to ensure the item was picked up. Very friendly and kind people

Réponse de Keen & Able
Very polite friendly and professional delivery men , called to give there time of arrival and turned up on time , they respected our home and made sure all was OK before leaving would highly recommend them

Réponse de Keen & Able
Very good service. Two guys had protectors on their shoes. Installed divan base and mattress quickly and efficiently and took the rubbish away. Very polite and welcoming.

Réponse de Keen & Able
Excellent delivery. Excellent communication. They were lovely and polite. A pleasure to deal with!

Réponse de Keen & Able
Great service from this company, 3 hour time slot, the drivers mate phoned and let me know 45 minutes before they arrived. They were very friendly and polite. Unpacked bed and took all packaging away with them. Honestly great experience and can’t recommend them enough.

Réponse de Keen & Able
Excellent Delivery service, both lads were prompt and curious and delivered the new mattress on time. They rang to confirm the delivery time and were both punctual and professional. Thanks for an excellent service.

Réponse de Keen & Able
Excellent service, the staff were very friendly and professional.

Réponse de Keen & Able
Competent,professional and friendly. I could not fault this delivery. Highly recommended!!

Réponse de Keen & Able
Mattress was delivered on time. I had a telephone call from the driver half an hour before to advise me of the exact time. The two delivery men were careful, professional, courteous and friendly. I would highly recommend Keen and Able.

Réponse de Keen & Able
Very good company and on time delivery. 2 mens extremely polite and helpful.

Réponse de Keen & Able
Excellent Service. This is how you would like all couriers or delivery firms to be like. Very good communication throughout. On delivery/collection day the guys were polite, professional and very efficient. So, yes of-course they deserve 5 stars.

Réponse de Keen & Able
They were on time to collect and we're professional and approachable.

Réponse de Keen & Able
I found this delivery company very attentive and helpful.
The two lads who delivered the mattress today were really great. They had three storeys to get the large item up, not a single complaint and were friendly.

Réponse de Keen & Able
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