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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great bed durable and heavy. The delivery and pricing was much better than other sites. However the flat pack came with cam screws missing and unfortunately missing two steps from the ladder. I purcha... Voir plus

Noté 5 sur 5 étoiles

Ordered a child’s mid sleeper bed. Price was competitive, and went with the home assembly option. Bed was delivered and installed within a couple of weeks. Quality is good, no complaints. Would defini... Voir plus

Noté 4 sur 5 étoiles

Delivery was right on time and the guys were helpful. The bed, once built, looks good. I’d say the only thing that let it down was that the instructions / order of installation could have been clearer... Voir plus

Noté 5 sur 5 étoiles

The communication with the company and delivery team was amazing! The bed was delivered so quick! The quality of the bed is so sturdy and great! Can’t fault this product and service received

À propos de l'entreprise

  1. Magasin de meubles pour enfants

Écrit par l'entreprise

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

433 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 4 sur 5 étoiles

Great product

Great product. Although originally not in stock the shuttle white small double sleeper has lived up to expectations and my daughter loves it. The team were helpful all the way, although there were some communication mix ups, these things do happen. Would recommend.

24 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

The bed itself when assembled is a…

The bed itself when assembled is a lovely sturdy bed I love it! But none of the stuff was labelled all the screws we’re mixed up which caused me to screw through a piece of wood, the instructions and the way the tools came were shocking that’s why I marked it down cause it’s a beautiful bed it should of took a maximum of about 1 and half 2 hours to build but took us about 5 with everything mixed up and not labelled.

8 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Good Customer Service.

Quick to address my delivery issue .

8 juillet 2024
Avis spontané
Logo de Kidsbedsonline Ltd

Réponse de Kidsbedsonline Ltd

Thank you for your review. Can you please supply your order number because we do not sell storage boxes and we don’t recognise your comments?

Noté 5 sur 5 étoiles

Fantastic kids bed, very pleased

Purchased a Julian Bowen Stella Mid Sleeper.

Bed was dispatched within a few days of order, I chose the delivery date and it arrived on time, and a time window was sent in advance.

The bed itself took my husband about 3 hours to put together, but very easy, and it's very sturdy and well made. It looks great and my 4yr old loves it! The drawers work really well and we had absolutely no issues. I also got a mattress with it which I think for the price, is very good quality. Overall super happy with my kids bed!

6 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Good experience and Product is nice

Good experience. Journey from order till delivery it is very clear in process. Very much supportive. Got good response customer care. We bought Ecilpse Bunk Bed and output is as expected. Sliding door should have been bit stronger, length between bunk is sufficient for the small kid to sit and read.

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, delivery within advised timescales. (Actually within 5 days) Bed is fantastic quality and me and my husband were able to follow the instructions to build it. (Quite an achievement, if you knew my husband) thank you for a great service.

2 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

When you buy a bed from wish !

When you buy a bed from wish !

Eager and helpful to take your money . Delivery guys practically threw the 2 beds into my house . I had 5 problems with the bed I took photos and sent them to the company and they wouldn't even give me a discount . So because of that I sent 1 bed back due to it being worth £2.50 but I paid £370

They then charged me £60 for delivery ! So to and from my house £120 !! Spoke to the manager who clearly didn't want to speak to me and was up his own a.r.s.e. ... Had a snotty email from him 3 days ago .

Disregard the reply they will post to this because they have to justify their rubbish company . *****

Shame I can't attach photos because I have 5 of them about my cheap and flimsy bed ..!

Save your money go to IKEA .. don't buy off these clowns . 🤡

1 juin 2024
Avis spontané
Logo de Kidsbedsonline Ltd

Réponse de Kidsbedsonline Ltd

Thank you for your feedback, we have noted your comments. You were offered replacements for the damaged parts which you mentioned after you built the bed, which you declined.

Noté 5 sur 5 étoiles

Delivered on arranged date and time

Delivered on arranged date and time. Packed well, nothing broken or missing. Following the picture instructions step by step looked daunting but was very easy. Managed to put it up in a small area on my own.
The pull out sofa bed that goes under the high bed was well padded, stuffed and feels good quality. We are very happy with the price, quality and delivery of the product, thank you!

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

5 Star - Excellent company

Excellent company. I had a nightmare with another bed company who failed to deliver a bed.

I rang this company to check the stock of the same item and they were really helpful, confirmed stock and set delivery expectations and even gave me a 5% off voucher.

Bed was delivered exactly when they said it would be.

Really wish I had researched more and used these guys from the start.

Would definitely recommend.

30 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

BRILLIANT SERVICE

What a first rate company. I Had lots of questions which were all answered very promptly. I bought bunk beds, single bed and mattresses for my 3 young grandchildren. All came from different companies all of which delivered within just a few days, in excellent condition. Assembly instructions very straight forward. The delivery guys, particularly the two charming guys who delivered the Maxwell single bed, rang the company to double check everything we needed was in the single box. So kind and helpful. I can’t recommend this company enough. BRAVO!

28 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAM!!!

SCAM!!!! Don’t bother buying from them as it will take to months to arrive, with part missing and broken. Customers service absolutely disgusting! Save your money and go elsewhere.

14 mai 2024
Avis spontané
Logo de Kidsbedsonline Ltd

Réponse de Kidsbedsonline Ltd

SCAM!!
27th March You placed your order.
2nd April Forwarded you an email from the manufacturer telling you the stock was wrong and the options available.
2nd April YOU asked us to but you on the priority waiting list for the beds and delivery your mattresses
4th April Your mattresses were delivered.
23rd April We gave you an update on your order, you asked to be kept on the waiting list.
9th May You booked your delivery of the 13th May
We offered you the option to cancel and get a refund at anytime, you decided to go onto our priority waiting list.

We have NOT been advised of any missing or broken parts, if this is the case can you please send us an email and we will get them sent out to you.

Noté 5 sur 5 étoiles

This company is great

This company is great. Very easy to place an order, delivery was so quick & was kept updated on the delivery time, the bed had clear instructions & was very straightforward to make even on my own. The bed was such a great price & amazing quality. Will definitely be recommending Kids Beds Online.

1 mai 2024
Avis spontané

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