kreditbee.in Avis 

Thank you KRESITBEE Team for helping me to

waived off and is adjusted for your 3rd EMI on date 10-12-2025.

Regards,
Mukesh Kumar
7870327667

ticket id is 13258977.
Dear KreditBee Team,

I am writing to express my disappointment regarding the behaviour of your customer care executives during my recent calls. I have contacted customer care multiple times, but the executives spoke very rudely and treated me as if I had done something wrong, which was very unprofessional.

I have already made the payment along with the penalty, and after that I received an SMS stating that my penalty amount will be refunded. However, when I called customer care for an update, they only said, “We are working on it, we will get back to you,” but I have not received any proper response till now.

I request you to kindly look into this matter urgently and process my penalty refund at the earliest. Also, please take necessary action regarding the behaviour of the customer care executives to ensure a better experience for customers.

I look forward to your prompt response.

Worker don't know how to talk with client, bullshit workers , they are literally giving threats like hooligans.

KreditBee is the Worst Loan App – Threatening, Harassing & Unsafe!
This has been the worst experience ever with a loan app. KreditBee’s collection agents behave like scammers. Even a small EMI delay results in abusive calls, threatening messages, and unprofessional behaviour that no genuine financial company should ever allow.

They even try to intimidate you by using family photos and personal data, which is completely unacceptable and raises serious concerns about data safety. Instead of proper communication, their agents act like they have been hired to harass, blackmail, and mentally torture customers.

No responsible NBFC should allow such behaviour. I’m seriously worried that my personal information is not safe with them. This kind of harassment and violation of privacy should be investigated immediately.

I strongly advise everyone to stay away from KreditBee.
Worst customer experience. Worst collections team. Zero professionalism.
Your mental peace and data security are at risk.

Very frustrated about their call daily 20+call are coming very bad company and they charge also extra intrus every time I tell I don't want loan then also this people tell take loan. Take loan

Bad experience with kreditbee poor service customer care talks rudely.. And don't listen.. They are making excuse every time in short not a trust worthy

Froud Froud Fainace hai koi loan mat Lena nahi to pakka fasoge aap

Good with finance but worst with moral values. If a EMI got delayed they harash you to next level by saying will call your friend and family either you pay the amount or take loan from other sources to pay. Seems like goons are working in the company. They do not even respect women if have taken loan. These companies should get banned

I want to share my recent experience with KreditBee, a digital lending platform, because it highlights how broken support systems and weak escalation mechanisms can leave ordinary borrowers vulnerable to financial fraud.

The Breakdown: How KreditBee Left Me Exposed on 08/05/2025

On the last day of my EMI repayment, I tried reaching KreditBee’s customer care. Instead of connecting to a representative, the call redirected me to their support email ID, which comes with a 24-hour turnaround time. This was unacceptable — I had only a few hours left and didn’t want to risk late charges or penalties.

While searching for help, I came across a Google Form carrying KreditBee’s branding and logo. Assuming it was legitimate, I followed the instructions and ended up speaking to someone who misled me into transferring my EMI via GPay. After payment, I was told there was a “system error” and asked to pay again. That’s when I realized I had been deceived.

Failed Escalation Attempts

The official escalation numbers listed on KreditBee’s website — including for the CEO, Legal, and Complaints departments — were either inactive or temporarily disconnected.

This meant I had no way to urgently contact any responsible authority within the company.

For a financial services platform that handles customer repayments, this level of inaccessibility is not just frustrating — it is alarming.

KreditBee’s Response

When I reported the issue through official support, I expected acknowledgment of the loopholes that had left me vulnerable. Instead, I was told no responsibility would be taken, and no refund would be provided — with the blame placed entirely on me.

Why This Matters

This is not just about one transaction. My case highlights systemic weaknesses that could affect thousands of borrowers:

Customer support failures: No real-time help available on critical repayment days.

Misleading information with official branding: A form with KreditBee’s logo created a loophole for fraudsters.

Broken escalation channels: Senior management and complaint contacts listed publicly were non-functional.

Zero accountability: The company refused to acknowledge systemic flaws.

⚠️ EXTREME WARNING – NEVER TAKE A LOAN FROM KREDITBEE ⚠️

This so-called “financial institution” is one of the WORST companies I have ever dealt with. They have ZERO trust in their regular customers, ZERO basic manners, and absolutely no idea how to speak to a human being with respect.

They don’t care about your situation, they don’t follow RBI guidelines, and they think harassment is a business model. As per RBI rules, once a customer responds, they are not supposed to call for the next 30 days — but KreditBee keeps calling non-stop, revealing loan details to references (a clear violation), using abusive language, and even calling people fraud without proof.

Their customer service is toxic, unprofessional, and downright shameful.
They survive on fake reviews in the Play Store and shady referral schemes to fool people.

Even if you are on your deathbed, do NOT take a loan from KreditBee. You’ll regret it more than the problem you were trying to solve. This is the WORST so-called financial institution you can ever deal with.

💥 Stay away at all costs. Spread the word. Save someone else from this nightmare. 💥

HORRIBLE SERVICE. I was late for just 1 day and the threats that i have received is absolutely horrible. The EMI was due on 25th June and today is 26th June (10:30am). I said I'll get it done by 3:00pm because that's when I'll recieve my money for the month, but their loan agents absolutely used abusive words and said can't be accepted. So i repayed instantly by taking the amount from a family member and i will repay everything and NEVER USE THIS PLATFORM AGAIN!

I will die for sure all credits got to kreditbee and sale team lead vikaram for emi dealy calling our parents and harrassing them vikram bro all the screenshot are there in chat

Good app
Very useful app

So irreted loan recovery department

Biggest scamer, fraudsters and blood sucking insects of banking as well as financial industry

Never ever take a loan from this app, the worst app ever, unregulated, nasty customer service, fraud a bigtime scam

worst company every if i can give 100 zero stars i give all to kredit bee

this folks are harassing me for someone elses loan. apprently some one added my number as reference. this is very stupid and ignorent of a fin tech company. please shut the door and go home you are not doing any good to india

Worst Service Ever – Extremely Unhelpful and Misleading

I had the worst experience with KreditBee. Despite being told my loan was approved, they repeatedly postponed the disbursement, only to reject it at the last minute. This happened not once but multiple times, with no clear explanation. They kept claiming my profile needed to be reassessed, which was just an excuse to delay.

Their process is unreliable, misleading, and extremely frustrating. I will never recommend KreditBee to anyone and will be leaving this negative review everywhere possible to warn others about their poor service and lack of professionalism.

Avoid at all costs!

Fraud compony metal torture , threatning that all they do if you skip one emi if any one face such situation report is to RBI and File RTI against them because, nobody has that right to do such thing or enter your property without your consent it is an crime in the court of law

CHINESE APP company, seems to be!!! They steal your personal mobile numbers from no one know where and bombard you with pathetic and desperate WhatsApp and SMS fraudulent offers. The numbers they use in spamming keep changing and are registered in UP/BIHAR and are untracebable and irresponsive! Even the company details on their website are very difficult to find, you need to go through a maze to ultimately find little information, made on purpose? AVOID IT AT ANY COST!!!
Do not disturb please.....