Lancashiredoubleglazing Avis 

We've just had our windows fitted in our old cottage by Harry and Scott. We asked for them to be done sympathetically, with little plastic trim and they didn't disappoint! They went above and beyond to make sure the finish was perfect for us. Thank you, we love the look of our new sash style windows and appreciate your hard work.
Sue and Mike

I've recently had my house fitted with windows and doors. This is my second time using Lancashire double glazing and like my last house I am so happy with the whole experience. It was refreshing to see the salesman Chris Gabbott who I previously dealt with 15 years ago. It was an enjoyable experience with him as there was no pushy sales tactics, he listened to my requests and gave good advice. From sales to completion it couldn't have gone any better.

The sales person who visited was very knowledgeable and gave good advise about the pricing of products made the decisions for what we wanted very clear. The fitters were amazing very clean and tidy explained a lot of what they were doing and how the windows work etc very happy with the service

LDG installed a supalite tiled roof on my conservatory, completed July 2023. The customer service was oustanding from start to finish, the salesman Owen was honest and not overly pushy, and the installation team were extremely helpful on the occasions I called up with queries. They were also very accommodating when I requested minor changes to the plan, and kept me updated on when things would happen.

The installers themselves were friendly and polite, I was impressed with how fast they got the job done, and they did a thorough job cleaning up after themselves.

I wanted to see how the roof fared through the winter weather as well as the summer months before posting a review, and I'm pleased to say it has lived up to my expectations and I'm still really happy with it 10 months after installation. The conservatory is now significantly less hot in summer and less cold in winter, so is a usable room all year round. Thank you LDG!

Arranged (30/04), for survey to replace front door on 09/05, this was gratefully timed as “first call” or at least before 11:30 a.m…didn’t arrive…called LDG spoke to Chloe who seemed quite professional, she contacted surveyor and said “don’t ask me why but he has gone to his Wigan call” she said he “he will call on his way home and will check if it can be done without anyone at the property”, ( I had to go to work), she text me back saying someone does need to be there, I called Chloe, busy, and this person was quite patronising in tone bordering on sarcasm, or unhappy in her employment, said surveyor will call prior to attending later in the day…no call…I text questioning this ‘arrangement’ around 16:00, terse reply back saying he will call and has the correct number…no call…no visit…and no one has apologised to me in any of the conversations, now, I am a social housing tenant, and LDG have the contract, I am not paying LDG money to effect this task, so maybe I am not even on the bottom step on their ladder of priority, maybe I don’t know, however it is woeful service and if they are like this with me, how will they be with you?

Lancashire Double Glazing provided an excellent service from beginning to end. Their team was professional and efficient, making the process straightforward. The double glazing installation improved my home's energy efficiency and noise reduction significantly. The team was on time, clean, and offered useful maintenance tips. Their customer service stood out, offering clear communication and solid aftercare. I highly recommend them for their quality service and product, truly deserving of a 5-star rating.

Chris the sales executive informed us that Mark would be fitting our new glass ( Mark has been ill for soas me time) on arrival 05-03-24 one small pane of glass has a crack .I was informed should be replaced by end of week, then a phone call to say being replaced 20-03-24 then a phone call to say this being cancelled due to over run but guaranteed to be done on 28-03-24 phone call at 9.15 to say yet again could not be replaced due to over run. I was supposed to have a phone call before 12pm that never came so i had to call LDG to be told they are going to guarantee replacement on the 04-04-24 which i am not holding out much hope as i feel i have been let down very badly

Door installed 5 years ago under a 10 year warranty. Door now failing but we are told warranty not valid as having bought house from previous owner and warranty only linked to that person. Not the best warranty as a result or door

Had a conservatory built in 2017 by Lancashire double glazing. Fantastic product and finished was very happy with the finished product . Would highly recommend this company.

Perfect & professional from start to finish. New entrance transforms the building. Many thanks to the LDV lads!

We got LDG in to construct our new extension, they were over £5000 cheaper than any of the other builders we approached, they were running behind due to the extreme wet weather of the summer, they started on the Friday and made a good start, unfortunately the wet weather returned and made progress slow. The building team were fantastic and worked really hard, in what could only be described as challenging conditions, the 10 day time frame to construct the outer walls turned into 3 weeks due to the bad autumn weather. We had a date for the new kitchen to be fitted, it looked like it was going to gave to be put back, but the whole team including roofers, builders, electricians, plasterers, plumbers, worked their socks off to get it finished with a couple of days to spare, the only disappointment is a small leak to the roof which they have been back to, to sort out we are now just waiting for rain, which after the amount we have had since June and frequency will not be long to see if it has been sorted, they project managed the construction from start to finish and kept the noise down as my wife works nights so she could get some sleep. We could not give 5 stars due to the leak and lack of communication keeping us informed of progress and time frame.

Massive thank you to Lee.
It’s been hard having house improvements done right first time but Lee you have restored my confidence.
Really impressed overall LDG will definitely be recommending your services.

We are delighted with our windows. The experience from start to finish has been above exceptional. From ordering to the installation has been a smooth process. Would highly recommend

Competitive and friendly approach. Recently had some sash windows fitted, the fitters were professional and did a great job and cleaned up afterwards. We had a couple of unfinished areas, they took a little longer to come and fix but once addressed we were really pleased with the finished look.

Used LDG after being recommended by a neighbour.
The salesman Ken wasn’t pushy and very knowledgeable and helpful. Price was competitive and the fitting was faultless. Really starting to notice the difference now the weather is turning bad.
Would use again.

LDG were recommended by a friend and I was very happy with the service I received from them. The windows and door are a big improvement.

I’m a places4peope tenant.
I was really impressed with Lee’s workmanship and professionalism.
Would highly recommend this company.

excellent service. Highly recommend this business to anyone. Owen the representative that came out to see us was very helpful and very professional.

Excellent service from Start to Finish.

Lovely new front door and French doors.

Very punctual,very tidy+the work undertaken was faultless..such nice lads+very professional..would definitely recommend 👍🏼👍🏼