Howden Insurance (Formerly Laurie Ross) Avis 1 088

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was delighted with the advice and support I received from Jenny Gillespie. I can’t praise her highly enough. She genuinely cares about her customer and took her time to get the best deal available,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Laurie Ross for 7 years re my Car Insurance. All the employees are happy to explain the insurance premium to you in a most professional, yet straightforward manner. I also like the fact th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Team members are efficient, great comms style, supportive, positive, sorted out a very good insurance deal for us in a matter of days. Special thanks to Louise

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both my wife and I have enjoyed dealing with Sharon Govan at the Mount Florida branch for insurance for our cars and the house. The quality of the cover and the quotes were far better that we could ge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Assurance auto
  3. Compagnie d'assurance aux entreprises
  4. Compagnie d'assurance pour caravanes et mobilhomes
  5. Compagnie d'assurance habitation

Écrit par l'entreprise

Howden is the new name for Laurie Ross. At Howden we provide car, home, van and a range of other insurance services. We are passionate about client service, and believe that the best way to support you and deliver real value for money is through our teams of friendly and experienced staff based in our local branches. Howden Insurance is an independent insurance Broker serving personal, commercial, and private clients. With over 200 local offices and branches, we’re trusted by over 1,000,000 clients across the UK and Ireland. We provide access to a wide range of personal and business insurance policies and assist you with your claims in times when you need us the most.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quality customer service…

Great customer service and communication . Have put friends on to Laurie Ross.

16 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Alexander, thank you for taking the time to leave us a review. We are delighted to hear that you found our communication and customer service great, and thank you for recommending us to your friends!

The Laurie Ross Team

Noté 5 sur 5 étoiles

Private hire renewal

Done a great job to get me the best price for my private hire renewal.. great service and local in paisley.cheers Brian lees..

11 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Brian, thanks for the 5 stars! We are happy to hear that you found our service great and thank you for renewing with us.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Been with Laurie Ross for a couple of…

Been with Laurie Ross for a couple of year's & again this year my insurance was cheaper than anywhere else, Big thanks 2 Stacey Butler & the other staff for all there help & kindness.

15 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Eleanor, thank you for taking the time to leave us such a positive review. Stacey will be delighted to hear your comments, and thank you with staying with us for a few years!

The Laurie Ross Team

Noté 5 sur 5 étoiles

Excellent service

Very friendly staff excellent service Very happy with what i got

29 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi there, thanks for the 5 stars! We are happy to hear that you found us friendly and that you were happy with what you got.

The Laurie Ross Team

Noté 5 sur 5 étoiles

the team at laurie ross always try to…get the best deal in the market

the team at laurie ross always try to get the best peice and it's really appreciated. I've used them for nany years and the service is top notch. special mention to Maureen who always goes the extra mile for the taxi boys

3 juin 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Kevin, thank you for taking the time to leave us such a lovely review. Maureen will be happy to hear your comments, and thank you for staying with us for many years! We appreciate your continued business.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Best insurance team ever

Ive been with the partick branch of laurie ross for a lot of years now and wouldnt think of going anywhere else.the staff go above and beyond to make sure they have got you the best quote available ,they are understanding of your requirements and needs and are always just a phone call away if anything changes.

6 juin 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Michael, thanks for the 5 stars! The team at Partick will be over the moon to hear your comments! Thank you for saying you wouldn't think of going anywhere else.

The Laurie Ross Team

Noté 5 sur 5 étoiles

It was my first time putting my…

It was my first time putting my personal car insurance through this company. It was a nice face to face meeting with the staff being very pleasant and informative and they quickly gave me a very acceptable quote for my needs. I was very impressed by their efficient service.

16 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Jim, thanks for the 5 stars! We are delighted to hear that you enjoyed our personal service and that you were impressed with us.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Helpful and knowledgeable staff on both…

Helpful and knowledgeable staff on both my car and house insurance.

13 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Martin, thanks for the 5 stars! We are happy to hear that you found us helpful and knowledgeable.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Renewed car insurance over the phone

Renewed car insurance over the phone. Quick, organised and on the ball.

22 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Paul, thanks for the 5 stars! Thank you for renewing with us, and we are happy to hear that you found us quick and organised.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Laurie Ross are helpful and reliable…

Laurie Ross are helpful and reliable when renewing your car insurance.
They always provide competitive quotes and contact me in plenty of time ahead of my renewal.

23 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Anne, thank you for taking the time to leave us a review. We are happy to hear that you found our quotes competitive and thank you for renewing with us!

The Laurie Ross Team

Noté 5 sur 5 étoiles

Helpful and quick

Prompt response - no waiting for press button 3, and listening to endless music for ages. Polite, knowledgeable and helpful throughout process.

24 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi there, thanks for the 5 stars! We are glad that you found us polite and knowledgeable.

The Laurie Ross Team

Noté 5 sur 5 étoiles

1st class service!

Isobel in the Paisley branch went above and beyond to help me renew my home insurance. I wouldn't go anywhere else - 1st class service!!

15 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Lorraine, thank you for taking the time to leave us a review. Isobel will be happy to hear your comments, and thank you for saying our service is first class!

The Laurie Ross Team

Noté 5 sur 5 étoiles

Great customer service

I know all insurance has gone up but Maureen tried for a few days to see if there was anything better out there. Saved a little bit but I appreciate the time and effort she took trying. As usual she gave 100% wouldn’t go anywhere else for my insurance.

20 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Brian, thanks for the 5 stars! Maureen will be happy to hear your feedback, and we appreciate you for saying you wouldn't go anywhere else!

The Laurie Ross Team

Noté 5 sur 5 étoiles

To be honest everything is really just…

To be honest everything is really just the same.My visit was met with smiling efficiency by a real person.whoa! In this day and age! fixed my car insurance in no longer than it would take to get through to human being ,working from home,after inside leg measurements,mum maiden name,date of birth of my first doggy,etc.
What is not to like.

16 avril 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi John, thanks for taking the time to leave us a review. We are happy to hear that you value our personal service!

The Laurie Ross Team

Noté 5 sur 5 étoiles

Been with laurie Ross for years

Been with laurie Ross for years, the girls are all great and always keep me up to day when insurance is due.
Always pleasant on phone or when I make the occasional visit.
Keep up the good work girls.

24 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Stephen, thanks for the 5 stars! The team will be delighted to hear your comments and thank you for staying with us for years!

The Laurie Ross Team

Noté 5 sur 5 étoiles

Highly recommended

Called Laurie Ross to deal with our insurance as it was tricky to get decent insurance online for a single company vehicle. All the team were knowledgable and were able to speak to an aviva underwriter straight away to confirm they were willing to accept NCD in personal name etc. Seamless and professional service and the price came in so much cheaper than we could get elsewhere! Highly recommended.

29 mars 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Alicia, thanks for the 5 stars! We are happy to hear that our price came in cheaper than elsewhere, and thank you for saying you would recommend us.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Been a satisfied customer for over 30…

Been a satisfied customer for over 30 years. Recommended.

10 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Nigel, thank you for taking the time to leave us a review. We are delighted to hear that you would recommend us and that you have been a customer for over 30 years! We appreciate your continued business.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Loyal customer of Laurie Ross

I have been with Laurie Ross (Cumbernauld/Kirkintilloch branch) for a number of years now. Saves me the hassle of finding the best insurance for my car and in the event I have an accident, they assured me that they will handle everything for me!

30 avril 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi there, thanks for the 5 stars! We appreciate you for staying with us for years, and we are glad we could handle your insurance needs.

The Laurie Ross Team

Noté 5 sur 5 étoiles

Great service and friendly team

Cannot fault Ross who helped me the whole way through. The whole team at the rutherglen branch are extremely helpful and they work as a team which helped when Ross was busy.
I have used them before and never had an issue so was delighted to have another faultless experience

8 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Mark, thank you for taking the time to leave us a lovely review. The team over at Rutherglen will be delighted to hear your feedback, and we appreciate you for using us again!

The Laurie Ross Team

Noté 5 sur 5 étoiles

Melanie was very professional and…

Melanie was very professional and polite.
She was very knowledgeable and got my insurance quote immediately as I needed it straight away

7 mai 2024
Avis spontané
Logo de Howden Insurance (Formerly Laurie Ross)

Réponse de Howden Insurance (Formerly Laurie Ross)

Hi Kenneth, thanks for the 5 stars! Melanie will be delighted to hear your feedback, and we are happy you enjoyed our service.

The Laurie Ross Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus