legendURN Avis 

1 056
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Voir plus

Noté 5 sur 5 étoiles

LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely lotus flower to keep my husband’s ashes in the garden . Seems excellent quality

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin
  2. Fabricant de cercueils
  3. Service de crémation
  4. Entreprise de pompes funèbres
  5. Pompes funèbres pour animaux

Écrit par l'entreprise

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(1 056)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful Sales Team

'Geeske' from the Sales Team was extremely helpful when initially chosen product was discontinued. I was supplied with an excellent alternative product that closely replicated my original choice and was contacted regularly throughout the process. I found the product range met my wishes and included a natural stone product not found on UK websites, hence choice to import. I would source this company again when looking for a similar product.

28 octobre 2024
Logo de legendURN

Réponse de legendURN

Dear Mr Bose

Thank you very much for your message.

We are pleased that we were able to assist you with an alternative product and to hear that it is to your liking.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Urn as described. Lovely design.

16 octobre 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs Blackburn

Thank you very much for your kind words.
We are glad to hear that everything went well and you are satisfied.

Noté 5 sur 5 étoiles

Beautiful Urn

Beautiful Urn , arrived very well packaged. Reasonably quick delivery..

16 octobre 2024
Logo de legendURN

Réponse de legendURN

Dear Sarah

Thank you very much for your nice message. How nice to hear that everything went well and the urn meets expectations

Noté 5 sur 5 étoiles

The urn arrived very quickly and was…

The urn arrived very quickly and was very well packaged

14 octobre 2024
Logo de legendURN

Réponse de legendURN

Dear Gemma

Thank you very much for your message.

It is very nice to hear that you have received your order and that it is to your liking.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Communicated well and was quick delivery. Would definitely use again. Highly recommended!

1 octobre 2024
Logo de legendURN

Réponse de legendURN

Dear Mr. Harrison

Thank you very much for your nice message.

How nice to hear that you have received the order in good order and are satisfied with the service.

Noté 5 sur 5 étoiles

Quality customer service.

What a great company to deal with. Originally bought something that was the wrong size, bought the correct size, emailed the company about the error, fee was refunded as soon as they received the product returned.
No quibbles, first class service.
Would HIGHLY recommend.

3 octobre 2024
Logo de legendURN

Réponse de legendURN

Dear Mr. Sullivan

Thank you very much for your very kind words.

How nice to hear that everything went as planned and you are so satisfied

Noté 5 sur 5 étoiles

Absolutely wonderful urn

Absolutely wonderful urn. Perfect to remember my amazing pooch who sadly passed away.

3 octobre 2024
Logo de legendURN

Réponse de legendURN

Dear Mr. Powell,

How wonderful to hear that the urn meets your expectations and that you can give your dear four-legged friend a nice place.

Noté 5 sur 5 étoiles

a work of art

I have just received the urn (held up for 1 week by FedEx at the UK depot that it entered the country at - not a problem caused by LegendURN) and it looks great. I don't know how weather-resistant it is and so will keep it indoors during the winter and when it is raining (so most of the year then!).

26 septembre 2024
Logo de legendURN

Réponse de legendURN

Dear Chris

Thank you very much for your nice message. It is great that you finally received the order and that it is to your liking. Officially this urn could indeed also be placed outside. But we understand very well with the weather conditions in the UK and such a beautiful masterpiece this does not feel right.

Noté 5 sur 5 étoiles

Love my urn for my husband it’s so…

Love my urn for my husband it’s so lovely

19 septembre 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs. Brown

Thank you very much for your nice message. How nice that the urn meets your expectations and that you took the time to let us know.

Noté 5 sur 5 étoiles

Perfect

The urn arrived in time and was beautiful. Just what we had hoped for. No problems with the order or the subsequent delivery.

16 septembre 2024
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Réponse de legendURN

Dear Mrs. Taylor,

Thank you very much for your lovely message. It is wonderful to hear that everything went well and the urn met expectations.

Noté 5 sur 5 étoiles

Stylish and good quality

Very easy to order and not too long a wait for delivery

16 septembre 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs Gavin

Thank you very much for your message,

How nice to hear that you have received the order and everything is to your liking.

Noté 5 sur 5 étoiles

Absolutely brilliant and customer…

Absolutely brilliant and customer service was great when asked about delivery times. Items are just as website describes and high quality items, thank you

2 septembre 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs Blatch-Jones

Thank you very much for your kind words.

How wonderful to hear that everything went well and the order met expectations

Noté 5 sur 5 étoiles

The product arrived quickly but it had…

The product arrived quickly but it had been damaged in transit. I contacted the customer service team and a replacement is on the way. Fingers crossed this arrives in perfect condition as I love the item, it’s so fitting for my dads ashes.

27 août 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs Winstanley

Thank you for your message.

How nice to hear that you recommend us so positively while your order was delivered damaged. Hopefully you have received the new urn or maybe already

Noté 5 sur 5 étoiles

Just like to say after seeing all…

Just like to say after seeing all reviews on here I was thinking did I make a mistake in ordering from this company then I thought everybody gets a different experience with companies....So I put an order in waited 2 weeks for the delivery the company is not in uk ....The product come well packed got tracking from start to finish Thanks...

5 septembre 2024
Avis spontané
Logo de legendURN

Réponse de legendURN

Dear Mrs Browne

Thank you very much for your wonderful message.

How wonderful to hear that we were able to remove your doubts and that you received your order in good order.

Noté 5 sur 5 étoiles

Highly recommended

Really efficient service. Urn arrived quickly and was exactly as described.
Great service.
Highly recommended.

26 août 2024
Logo de legendURN

Réponse de legendURN

Dear Mr Cummings

Thank you very much for your positive message.

How nice to hear that everything went well and the urn meets expectations

Noté 5 sur 5 étoiles

Perfect

Its beautiful and perfect size and came 3 days early

14 août 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs Clarke

Thank you for your message,

How good to hear that the order was delivered earlier than expected. Glad that it meets the expectations

Noté 5 sur 5 étoiles

Hand blown glass Urn

The delivery time for the hand blown glass urn ordered was a long time especially given that the factory was in holiday. Having said this it really was well worth the wait! The urn was very well packaged and is a very substantial piece of handmade art. It is very beautiful and whilst expensive, you really do get what you paid for. Given the very sad circumstances of being put in the position of having to purchase an urn of any type, I am delighted with my purchase and take comfort that my late husband rests in a beautiful piece of art.

14 août 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs. Clarke

Thank you very much for your wonderful message.

We are very happy to hear that the urn meets expectations. It is great that you finally have a beautiful work of art for your husband.

Noté 5 sur 5 étoiles

Great!

Nice urn. Stress-free delivery.

16 août 2024
Logo de legendURN

Réponse de legendURN

Dear Mrs. Stevens

Thank you very much for your message.

Good to hear that the order was delivered quickly and meets expectations.

Noté 3 sur 5 étoiles

Service was not great

Service was not great. Poor response after leaving a message and no one came back or replied. Ordered goods took a longer time for delivery and did not arrive in time. Hence had to cancel the order placed. We were sadly disappointed in the whole mourning period and wait and didn't want added misery in our heart breaking situation.

22 juillet 2024
Logo de legendURN

Réponse de legendURN


Dear Nagmoti,

Thank you very much for your message,

Unfortunately there have indeed been inconveniences with your order. We understand very well that this is extremely annoying in your situation. Our sincere apologies for this.

Noté 1 sur 5 étoiles

After receiving an email from Legend…

After receiving an email from Legend Urn saying they had not received back the item I posted which cost £135 . Very disappointed that the parcel has vanished into thin air, and that an item that is on a .co.uk website actually comes from the Netherlands makes it even worse as who knows what happens to returned items especially when you cannot send the items back as instructed on there website. Well never again would I order from this company. The item I ordered was to big so sent back and was going to order the correct sized item. But will now have to save the money I lost and find somewhere else.

10 juin 2024
Avis spontané
Logo de legendURN

Réponse de legendURN


Dear Mr Weir,

thank you very much for your message,

It is extremely annoying that the return process took place this way. We would like to thank you for your patience and have sent you a personal response. Fortunately, returns often go well.

Once again we apologize for the inconveniences

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