The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Voir plus
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The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Voir plus
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Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Voir plus
LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Voir plus
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Lovely lotus flower to keep my husband’s ashes in the garden . Seems excellent quality
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At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.
Roggemole 8-14, 8531 WB, Lemmer, Pays-Bas
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'Geeske' from the Sales Team was extremely helpful when initially chosen product was discontinued. I was supplied with an excellent alternative product that closely replicated my original choice and was contacted regularly throughout the process. I found the product range met my wishes and included a natural stone product not found on UK websites, hence choice to import. I would source this company again when looking for a similar product.

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Beautiful Urn , arrived very well packaged. Reasonably quick delivery..

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The urn arrived very quickly and was very well packaged

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Brilliant service. Communicated well and was quick delivery. Would definitely use again. Highly recommended!

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What a great company to deal with. Originally bought something that was the wrong size, bought the correct size, emailed the company about the error, fee was refunded as soon as they received the product returned.
No quibbles, first class service.
Would HIGHLY recommend.

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Absolutely wonderful urn. Perfect to remember my amazing pooch who sadly passed away.

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I have just received the urn (held up for 1 week by FedEx at the UK depot that it entered the country at - not a problem caused by LegendURN) and it looks great. I don't know how weather-resistant it is and so will keep it indoors during the winter and when it is raining (so most of the year then!).

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The urn arrived in time and was beautiful. Just what we had hoped for. No problems with the order or the subsequent delivery.

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Absolutely brilliant and customer service was great when asked about delivery times. Items are just as website describes and high quality items, thank you

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The product arrived quickly but it had been damaged in transit. I contacted the customer service team and a replacement is on the way. Fingers crossed this arrives in perfect condition as I love the item, it’s so fitting for my dads ashes.

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Just like to say after seeing all reviews on here I was thinking did I make a mistake in ordering from this company then I thought everybody gets a different experience with companies....So I put an order in waited 2 weeks for the delivery the company is not in uk ....The product come well packed got tracking from start to finish Thanks...

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Really efficient service. Urn arrived quickly and was exactly as described.
Great service.
Highly recommended.

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The delivery time for the hand blown glass urn ordered was a long time especially given that the factory was in holiday. Having said this it really was well worth the wait! The urn was very well packaged and is a very substantial piece of handmade art. It is very beautiful and whilst expensive, you really do get what you paid for. Given the very sad circumstances of being put in the position of having to purchase an urn of any type, I am delighted with my purchase and take comfort that my late husband rests in a beautiful piece of art.

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Service was not great. Poor response after leaving a message and no one came back or replied. Ordered goods took a longer time for delivery and did not arrive in time. Hence had to cancel the order placed. We were sadly disappointed in the whole mourning period and wait and didn't want added misery in our heart breaking situation.

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After receiving an email from Legend Urn saying they had not received back the item I posted which cost £135 . Very disappointed that the parcel has vanished into thin air, and that an item that is on a .co.uk website actually comes from the Netherlands makes it even worse as who knows what happens to returned items especially when you cannot send the items back as instructed on there website. Well never again would I order from this company. The item I ordered was to big so sent back and was going to order the correct sized item. But will now have to save the money I lost and find somewhere else.

Réponse de legendURN
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