Thank you Chris and your team for your outstanding service Very happy with price and delivery of my Epiphone Les Paul Modern The true indication of trust in any business is in my opinion i... Voir plus
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Lisez les avis des autres
Dante was amazing at helping pick what I needed. I am a beginner so I don’t have much piano knowledge so he was great at navigating that
L'entreprise a répondu
Dante was an incredibly friendly, attentive, and helpful salesperson. I was looking for a specific electric guitar as a gift for my husband, and since I don’t know much about guitars, he guided me thr... Voir plus
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I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid exped... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'instruments de musique
- Magasin de guitares
- Service de location d'instruments de musique
- Magasin de pianos
- Magasin de violons
Écrit par l'entreprise
Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music
Coordonnées de contact
Burwood Road 250, 2134, Burwood, Australie
- (02) 9744 2400
- enquiries@loganspianos.com.au
- www.loganspianos.com.au
4,7
Excellent
65 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Mixed feelings.
I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid expedited shipping, I received no new of any hold up and had to call Logan’s for an update as it took over two weeks An email to explain the hold up would have been bic.
24 mars 2026
Réponse de Logans Pianos
Hi Katherine, Thanks for taking the time to leave a review. We apologise for the delay on your order and the lack of communication. We will take this on board in order to improve our processes in the future. We hope, if given the chance we can help you again in the future,
My delivery was short.
My delivery was short.
I ordered 4 copies of the same title and have so far only received one in the mail.
24 mars 2026
Réponse de Logans Pianos
Hi Mark, Thanks so much for leaving your review. We apologise about the issue with the first delivery. We hope that the subsequent delivery corrected the order. We appreciate your patience and working with us to find the solution. If we can help with anything else please let us know
fast delivery
18 mars 2026
Réponse de Logans Pianos
Hi Mua, We are really glad to hear that delivery went smoothly. We look forward to seeing you again soon
Great customer service and…
Great customer service and communication. 10/10 would buy from them again
3 mars 2026
Réponse de Logans Pianos
Thanks so much Justin, we really appreciate your kind words and hope you are enjoying your Yamaha guitar
Réponse de Logans Pianos
Thank you so much Pamela, we look forward to welcoming you into the store again soon
Great products
Great products, was out of stock when I ordered so it took a while to get to me. They did give me regular updates on where my order was up to
23 février 2026
Réponse de Logans Pianos
Thanks for your feedback Courtenay! Sorry about the delay in getting your order, but we are pleased to hear that you liked it
Mark was amazing he guided very well…
Mark was amazing he guided very well and patiently. Explain the pros and cons very nicely, precise and clear.
21 février 2026
Réponse de Logans Pianos
Hi Manish! Thanks so much for taking the time to review us. So glad Marcus was able to help you. We look forward to seeing you in the store again soon
Friendlystaff with knowledge of…
Friendlystaff with knowledge of products suitable for customers requirements.
20 février 2026
Réponse de Logans Pianos
Hi Robert, thanks so much for
Your 5’star review. We look forward to seeing you in the store again soon
sevice and price
3 mars 2026
Réponse de Logans Pianos
Thanks for your 5 star review Andrew. Really pleased to help you
Purchase of music
They had the product I was after and the whole experience from purchase to delivery was seamless.
3 mars 2026
Réponse de Logans Pianos
Hi Jack, thanks for the great review. Really glad to hear everything went smoothly with your delivery. We look forward to seeing you again soon
Réponse de Logans Pianos
Thanks for your support Leah, I means a lot to us
Réponse de Logans Pianos
Thanks so much Fiona. We look forward to seeing you again soon
Took too long
Called on 24/01 to ask how long if I pre-order an item. Sales rep said 1 week. Called back weekly and did not receive my pick up email until 16/02.
19 février 2026
Réponse de Logans Pianos
Hi Stephanie, apologies about the delay in your delivery. We try to give the best ETAs we can , but sometimes get it wrong. Sorry. We hope to be able to help you again in the future
great customer service
great customer service. very easy to contact and very responsive.
23 février 2026
Réponse de Logans Pianos
Thanks so much Judy. Really glad we could help
Réponse de Logans Pianos
Hi BB! Thanks so much for your support, we really appreciate it
Delivery takes waaaaaaay too long
Delivery takes waaaaaaay too long.
Order from here if you’re not needing what you order in the next month or so.
18 février 2026
Réponse de Logans Pianos
Hi Sue, really sorry to hear you weren’t happy with the delivery.
Sorry about the delay. We always try our hardest to get delivery’s to our customers in a timely manner, sorry and we hope that we get the chance to make it up to you next time.
Your sales man { Dantae } was very helpfull showing and explaining the diffrent guitars , just what a novise needed to know and on my follow up upgraded part of my initial items no problems.
Your sales man { Dantae } was very helpfull in showing the range of guitars to a novis.
16 février 2026
Réponse de Logans Pianos
Hi Alex, thanks for your review and so glad Dante was able to help you find the right guitar. Look forward to seeing you again soon
The employees were super attentive and…
The employees were super attentive and spent significant time listening to my product specifications and actioning them.
13 février 2026
Réponse de Logans Pianos
Hi Mark, thanks very much for your kind words, you support means a lot to us
No complications
No attitude
Listened to what we had to say
Good product knowledge
Great online deal for the product we were looking for.
11 février 2026
Réponse de Logans Pianos
Hi Susan, thanks so much for you review! We are so glad we could help
staff were very friendly and helpful.
11 février 2026
Réponse de Logans Pianos
Thanks very much for your 5 star review
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