Many thanks for your quick delivery.also,very pleased with the Alhambra which I purchased from you last November.Having mobility problems I ordered this from you by phone and received it within two... Voir plus
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Today I bought my first guitar from the shop in Bond Street and I’m 100% certain that I received the most helpful, genuine and friendly service ever from your employee Oliver ! I am so thankful for th... Voir plus
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Purchased two products, guitar support arrived day after order, flamenco guitar came from Spain and I was kept informed at all times , very good service
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This is my 3rd time purchase. I bought a classical guitar reference book and some extra nylon strings. Delivery was fast as usual. I am happy that the book is spiral bound, so music sheet can be separ... Voir plus
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À propos de l'entreprise
- Magasin de guitares
- Magasin d'articles de danse flamenco
- Magasin d'instruments de musique
- Magasin d'instruments de musique d'occasion
Écrit par l'entreprise
London Guitar Studio - Central London. World renowned specialists in Classical and Flamenco guitars and accessories. Alhambra, Burguet, Camps and more.
Coordonnées de contact
62 Duke Street, W1K 6JT, London, Royaume-Uni
- 02074931157
- info@londonguitarstudio.com
- www.londonguitarstudio.com
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great service
Next day delivery, amazing. Great service. Guitar arrived well packed and safe.
13 avril 2026
Réponse de London Guitar Studio
We do aim to get your guitar packed up and shipped out ASAP as we know how exciting it is for it to arrive quickly and ready to play! Many thanks for the kind review, LGS.
Réponse de London Guitar Studio
That's brilliant, many thanks, LGS.
Delivery
Ithinkthetrackingsystemdid,ntworkandalsoitwouldhavebeennicetosendmeatextmessagetomefromthecouriersayinghewasonhisway,ratherthanjustturninguponthedoorstep!!luckilyiwasin,ithinkyoucanimproveonyourdeliveryservice,apartfromthateverythingelsewasfine....jackHill..bye
.
10 avril 2026
Réponse de London Guitar Studio
We are sorry that the tracking didn't work - we have an option on our website to do a tracked 48 hour delivery for £4.95 and so we apologise if that didn't come through. Thank you for notifying us, we appreciate the feedback and we will look into it, LGS.
Easy and professional transaction
Easy to order and pay for.Goods met all expectations and delivered promptly.
8 avril 2026
Réponse de London Guitar Studio
We're so glad that it was easy to find and order what you wanted, many thanks for the kind review, LGS.
Réponse de London Guitar Studio
That's great to hear, many thanks, LGS.
Superb quality goods and very efficient…
Superb quality goods and very efficient delivery.
As a classical guitarist, I will always use and recommend the London Guitar Studio.
6 avril 2026
Réponse de London Guitar Studio
That is brilliant to hear, many thanks for the feedback, we appreciate it, LGS.
fast reliable service.
8 avril 2026
Réponse de London Guitar Studio
Excellent, thanks for the feedback, LGS.
Service over and beyond the call of…
Service over and beyond the call of duty here and all done with a real 'e-smile'.
Many thanks indeed ! 😊
8 avril 2026
Réponse de London Guitar Studio
That's brilliant to hear! We do try and help out as much as we can and are always happy to speak over the phone or by email, whichever is preferred. Many thanks again, LGS.
Réponse de London Guitar Studio
That's excellent to hear, many thanks, LGS.
The service was good but I particularly…
The service was good but I particularly wanted the Eschig edition
6 avril 2026
Réponse de London Guitar Studio
Thanks for the review, we appreciate the feedback, we have been in contact about which edition was sent out and hopefully we can rectify any issues. Thanks again, LGS.
Excellent Service
Easy to use website. Quick service parcel well wrapped, goods arrive in one piece on time and as per description.
Would I use again, you bet, would I visit the store for certain when next in London.
Tks
4 avril 2026
Réponse de London Guitar Studio
That's great to hear, thanks for the lovely review and we're glad everything arrived promptly and safely, hopefully see you at some point, LGS.
The quick and efficent service
2 avril 2026
Réponse de London Guitar Studio
That's great to hear, thanks for the kind review, LGS.
Look good have yet to try
1 avril 2026
Réponse de London Guitar Studio
Thanks for the review so far, hope it is all good when you try it out, LGS.
Serious Quality and Refund Issues with Camps Primera Negra A Guitar
I recently purchased a Camps Primera Negra A guitar (Serial No: 25198) from Stefi at LGS.
Unfortunately, the instrument arrived with multiple serious quality control issues and should never have been shipped in that condition. I returned the guitar on 30 March 2026, and it was signed for by Stefi. Obtaining a refund proved extremely difficult, and I ultimately had to escalate the matter by opening a PayPal dispute to resolve it. Throughout the process, Stefi was consistently obstructive and unhelpful.
I would strongly advise anyone considering a high-value purchase from LGS to exercise extreme caution, or to consider purchasing from alternative sellers.
15 mars 2026
Réponse de London Guitar Studio
We are sorry that you had this experience when purchasing your new guitar. We do check guitars before they are sent out and we were not aware that this particular instrument had multiple serious quality control issues. We did, however, agree to refund you once the guitar was back in the shop, this is what we do with all our returns especially when the customer raises serious quality control issues as we then relay this to the manufacturer.
We have an extremely high number of customers who have purchased guitars and have been thoroughly satisfied with their guitars and the customer service as provided by Stefi. Obtaining the refund was never in question, we just needed the guitar to be on its way back to us for obvious reasons. Getting refunded once the goods have been returned is standard practice in retail.
We apologise if you found us obstructive, we are sorry for the upset it caused and hope that you will consider us again in future, LGS.
Neck dots!...
Good service and great guitar neck dots! But they took quite a while to arrive by 2nd class post.
11 février 2026
Réponse de London Guitar Studio
We're sorry the post is so rubbish at the moment, usually its quite good! Thanks for the kind review anyway, LGS.
Great help in the shop and great…
Great help in the shop and great service getting the guitar delivered
17 mars 2026
Réponse de London Guitar Studio
That's brilliant to hear and great that the guitar was delivered safely and promptly, many thanks, LGS.
Lovely people Working there
Lovely people Working there, they have great instruments and realistic prices for them too.
(edit was to change 'woking' to 'working' :-D )
25 mars 2026
Avis spontané
Réponse de London Guitar Studio
Thank you so much, this means a lot to us as we do have very experienced and caring staff at the Studio, thanks again, LGS.
Réponse de London Guitar Studio
That's great to hear, many thanks, LGS.
Easy to order just what I needed - and delivered promptly!
The product I wanted (which was a bit obscure - classical contrabass strings) was easy to find. My order arrived promptly and as described. Excellent service.
20 mars 2026
Réponse de London Guitar Studio
Thank you for the kind review, we sell lots of different types of strings and if you can't find what you are looking for next time then please get in touch to see if we can help/source them. Thanks again, LGS.
Superb service
Superb service. Patient, genuine advice, not driven by trying to a particular guitar that suited them. Guitar shops are often intimidating, and this is a serious shop so the stakes were high, but it was very relaxed and low key. Pricing highly competitive too - no need to haggle, which is another off putting feature of many guitar shops.
25 mars 2026
Avis spontané
Réponse de London Guitar Studio
This is great to hear, obviously buying a guitar is a big decision so for some people they know straightaway and for others they like to play and have a think about it after. Whatever suits you. As we are a bricks and mortar shop we also try to price match where we can but hope that the experience and knowledge we offer can help you in your ultimate decision. Never hesitate to contact us with questions, we are happy to help, many thanks again, LGS.
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