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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have booked a number of cruise holidays with LoveItBookIt and John Hull has personally dealt with each one. He was knowledgable, accommodating and helped us decide on our cruise choices, explaining... Voir plus

Noté 5 sur 5 étoiles

We have just booked our second cruise with Loveit Bookit on board the Explora 111 to Alaska for 2027 & Olivia who dealt with our enquiry was super friendly & so helpful, making sure we had the suite... Voir plus

Noté 5 sur 5 étoiles

My partner and I rang up as we had a dozen questions to ask about the cruise we were interested in. We spoke to Matthew who was super informative answering all our questions. Matthew was not pushy at... Voir plus

Noté 5 sur 5 étoiles

We spoke with Matthew, professional ,charming ,friendly actually returned our call ,we knew what cruise we wanted ,and it was all explained what was included, very easy We have used love it book... Voir plus

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. aussi dans
  3. Agence de croisières
  4. Agence de voyages
  5. Entreprise de navire de croisière

Écrit par l'entreprise

Amazing Cruise Deals from LoveitBookit finding you your perfect holiday. We’ve got cruises to suit all tastes and budgets. Call today and we’ll find your perfect cruise!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 173)

734 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Olivia

Booked our dream cruise with LoveitBookit after seeing the programme on channel 5.
Olivia was fantastic and answered all our questions professionally and was very helpful advising us which cabin was best value. We will definitely be using her to book our future cruises.
Great customer service.

20 août 2026
Avis spontané
Noté 5 sur 5 étoiles

This is the second cruise I have booked…

This is the second cruise I have booked with loveitbookit, Lou has been outstanding always getting back to me immediately with any questions I have had. Their pricing is competitive and staff are very knowledgeable friendly and patient. I will definitely use them in the future and have recommended them to friends.

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful help and assistance from Lou

Wonderful help and assistance from Lou. We had to make last minute date changes to a long haul cruise holiday for medical reasons, which put us in a state of panic because we were within a week of a deadline for changes.
I got very sympathetic help and reassurance from Lou, and thankfully we were able to book the same cruise for a date four months later, for minimal costs.
Very grateful for the help, and thanks to Love it Book it for their assistance, highly recommended.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

this is our first time booking a cruise…

this is our first time booking a cruise , we were thinking of booking on website but instead phoned through and spoke to matthew , he answered all our questions reguarding the 6* miami regent cruise , talked us through our cabin choice . he was able to make the booking for us there and then and also explaned other helpfull things we forgot to ask about , this was in our opppinion great customer service , thanks matt,

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great booking experience. Many thanks to Olivia Smith.

So many thanks to Olivia Smith at LoveitBookit for guiding us through our booking process. Personal, caring and professional. Just the right blend.
Olivia answered our many questions for our big holiday to China and Japan, giving advice based on our wishes and her personal experience. Once again, just the right blend. The emails she sent confirmed all we'd asked for.
Many thanks. 👋😃👍

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Booking our South American cruise

Dealt with Matthew Hawkins. He had a very nice manner and nothing was too much trouble. He explained all our options for the holiday clearly and again with an amiable manner. All in all a very nice experience. Thank you Matthew, you deserve your 5 stars!

16 août 2026
Avis spontané
Noté 2 sur 5 étoiles

Beware booking early and subsequent price reductions

The booking process was fine and we were well looked after by Mark, he answered all our questions and was very helpful

My words of caution would be to be careful when booking ahead with LoveitBookit. We have a med trip booked with them on an NCL cruise. Since we booked (7 months ago), the price of the cruise element on the NCL website has dropped by £2000 EACH and LoveitBookit will not budge on price. We’d have been much better off booking direct with NCL. It’ll be our first and last trip with them!

19 août 2026
Avis spontané
Logo de LoveitBookit

Réponse de LoveitBookit

Good Morning Janet,

Thank you for taking the time to leave your feedback. We’re pleased to hear that Mark looked after you well during the booking process and was able to answer all of your questions.

We are, however, sorry that you have been left disappointed by the pricing of your forthcoming holiday.

As we have explained, your booking was made as a package with LoveitBookit under one of our special price-protected allocations. This means that the price agreed at the time of booking is protected against subsequent increases, but equally it is not automatically reduced if individual elements of the holiday are later advertised at a lower price.

We would also like to clarify that the £2,000 per person reduction mentioned in your review is not reflective of the actual reduction on your booking. Your holiday includes a number of elements as part of the overall package, and comparing the current cruise-only price shown directly by the cruise line with the price originally paid for the complete package does not provide a like-for-like comparison.

With your departure now less than a month away, we have looked at whether there is anything further we can do to assist you. At this late stage, cancelling and rebooking the arrangements would incur substantial cancellation charges which would outweigh any potential saving available.

We completely appreciate that seeing lower prices advertised can be frustrating. Holiday prices can fluctuate considerably depending on availability and demand, and booking earlier provides the security of having your chosen holiday and arrangements confirmed at the price available at that time.

We are sorry that this has affected how you feel about booking with us, particularly before you have even travelled. We sincerely hope that you have a fantastic Mediterranean holiday and that, once you are away, you are able to thoroughly enjoy everything you have been looking forward to.

Kind regards,
LoveitBookit

Noté 5 sur 5 étoiles

We have used Love it Book It a number…

We have used Love it Book It a number of times now and all bar one were excellent. The one exception was down to the cruise company. However we are happy to continue booking with Love it book it because of the great packages they put together. Coupled with the good value offers.

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I discussed my Cruise options with John…

I discussed my Cruise options with John this morning. He was so easy to speak too. Such a lovely person. John was polite, knowledgeable and answered all my questions professionally. He made my first online booking experience very easy.

16 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Just booked our 3rd cruise with Love it…

Just booked our 3rd cruise with Love it Book it and it was such an easy pleasant experience. Matthew was very knowledgeable, friendly and helpful.
Highly recommend using them for booking your cruise.

14 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Helpful & trustworthy

Helpful, friendly, professional, explained everything - always had a good service from LoveitBookit staff and Olivia Smith was exceptional today! Thank you!

15 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service with a friendly approach. …

I spoke with Olivia on the telephone after requesting a call back and doing an online enquiry. Although the info on the website was very concise there were still a few things I needed to know. She answered all my questions immediately and provided an excellent service. She did not try to persuade me to book there and then but was happy for me to go away, discuss with my husband and call back again. She took me through the booking process and again confirmed a few last minute queries providing me with all the info that I needed and nothing was too much trouble. Thank you.

11 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Just booked my 3rd Cruise with…

Just booked my 3rd Cruise with LoveitBookit and my second booking with Matthew, great guy, so helpful and knowledgeable and made the booking process super simple.
Love the offers and package deals that LoveitBookit offer, everything in one place, will continue to book with them.

10 août 2026
Avis spontané

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