Went in looking for my daughters 16th birthday present her first pandora bracelet.The lady who served me was lovely,patient and very knowledgeable unfortunately I didnt get her name showed me lots of... Voir plus
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Called in yesterday to the Beverley shop for a ring for myself. Was served by a lady called Leanne. She was so helpful and patient. Never rushed me until I found the ring I wanted. Such a pleasant ex... Voir plus
I came into store to purchase a gift for a friend's birthday.. Lovely young girl said her name was Molly. She was very knowledgeable and helped me find what I needed. Walked out the shop with the p... Voir plus
Bought as. Birthday present.recipient delighted with the watch and its design. Speedy delivery, box also contained everything required included printed return label should the watch not have been... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Part of the Hugh Rice family, Luxe by Hugh Rice is the destination for designer jewellery and watches, offering popular brands including Pandora, Nomination, Thomas Sabo, Michael Kors, Olivia Burton, Swarovski and many more.
Coordonnées de contact
PO BOX 614, HU9 9PP, Kingston Upon Hull, Royaume-Uni
- 0800 342 3180
- admin@luxebyhughrice.co.uk
- www.luxebyhughrice.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Luxe by Hugh Rice
Thank you for such a positive review!
One of the best companies I have dealt with
Great communication every step of the way and my purchase arrived within 48 hours. Great company and I will certainly use them again
21 novembre 2023
Réponse de Luxe by Hugh Rice
Pleased you are happy with the product and the service!
No quibble to return or exchange
Lots to choose from, fast delivery.
I made a mistake in my order I sent item back for an exchange, no quibbles they exchanged and sent me the item I wanted in a few days. I would recommend this company.
13 novembre 2023
Réponse de Luxe by Hugh Rice
Thank you for this amazing five-star review!
Really easy to order and very quick with delivery and I all ways shop there
Good all way shop with luxe
14 novembre 2023
Réponse de Luxe by Hugh Rice
Thank you for such a great review! Look forward to your return purchases!
only took 1 day from order to deliver in my book that is excellent
the item was delivered after 1 day from order in my book that is excellent
13 novembre 2023
Réponse de Luxe by Hugh Rice
Brilliant to hear you had a good shopping on-line experience, thank you!
Réponse de Luxe by Hugh Rice
Really happy you loved the shopping experience with us. Thank you.
Nomination charm
Gorgeous little nomination charm, there was a good range to choose from. Fast delivery. Would happily purchase from again.
11 novembre 2023
Réponse de Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review,
The charm is lovely but only gave 4…
The charm is lovely but only gave 4 stars as it wasn’t in the middle of the square and it is notion the bracelet x
11 novembre 2023
Réponse de Luxe by Hugh Rice
We are sorry to hear that your order has arrived and is not in pristine condition, please be assured it is not the standard we expect our customers to receive their orders. We offer our sincere apologies for the inconvenience.
Réponse de Luxe by Hugh Rice
Thank you for this amazing five-star review!
Réponse de Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Easy to order and quick delivery
5 novembre 2023
Réponse de Luxe by Hugh Rice
That's wonderful. Thank you.
Not the quality I thought it’d be
2 novembre 2023
Réponse de Luxe by Hugh Rice
We offer our sincere apologies for the quality not been as you thought . We do expect our orders to arrive in pristine condition,
Réponse de Luxe by Hugh Rice
Thank you for this amazing five-star review!
Réponse de Luxe by Hugh Rice
That's amazing, a great review thanks you so much.
Items super quality boxes less so.
29 octobre 2023
Réponse de Luxe by Hugh Rice
Pleased you are happy with the product. Thank you
Réponse de Luxe by Hugh Rice
Brilliant to hear you had a good shopping on-line experience, thank you!
Fantastic service quick delivery
26 octobre 2023
Réponse de Luxe by Hugh Rice
We are really pleased you were happy with the service. Thank you!
Impressed
Delivered, quickly in perfect condition and enough gift packaging for each item. Perfect 🙂
15 octobre 2023
Réponse de Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review,
Wrong item sent
Wrong item sent. Birthday present which makes even more disappointing. Hopefully will be resolved promptly. They acknowledged email very quickly.
14 octobre 2023
Réponse de Luxe by Hugh Rice
Thank you for sharing your experience, we are sorry to hear about this situation you experienced with your order. We value any type of feedback as it helps us to improve the on-line service. We offer our sincere apologies for the inconvenience this has caused.
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