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Purely Diamonds Avis 

1 954
•
TrustScore 5 sur 5

5,0

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Noté 5 sur 5 étoiles

I have just made my fifth purchase from PD for delivery in time for Christmas (2026). I expect it will be like the last four. No ordering problems (when I've made my mind up). Orders delivered withi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can’t recommend PD highly enough! My husband bought my engagement ring from them 20 years ago, and I’m still using them to this day. The quality of their diamonds is exceptional, but what really set... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I first approached Purely Diamonds looking for an engagement ring. I had a very specific idea in mind and they were able to add to that with a number of suggestions and some really good advice. It w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to see Tracey a few times at the Manchester showroom to have a look at different rings. Tracey was a delight to work with and she was very knowledgeable. My partner found her perfect engagemen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Boutique d'accessoires de mode
  5. Fabricant de bijoux
  6. Joaillier
  7. Prestataire de mariage

À propos de Purely Diamonds

Écrit par l'entreprise

Purely Diamonds is a family-run fine jewellery company specialising in handcrafted diamond engagement rings and jewellery, made to order in the heart of London.

For over four decades, our team has been dedicated to creating beautifully made pieces that celebrate life’s most meaningful moments. Every design is developed and manufactured in our own London workshop, giving us complete control over quality, craftsmanship and detail at every stage.

Being true in-house manufacturers also allows us to offer exceptional value compared with traditional high street retailers, without compromising on materials or finish.

We work with natural and lab-grown diamonds, responsibly sourced and carefully selected for their beauty and performance. Whether you are searching for a timeless engagement ring, a bespoke design, or a piece to mark a personal milestone, our experienced team provides honest guidance and a relaxed, informative service.

While many clients discover us online, we also welcome customers to our London and Manchester showrooms, where appointments offer a more personal way to explore designs and discuss ideas.

At Purely Diamonds, our focus is simple: thoughtful design, meticulous craftsmanship, and service that feels as reassuring as it is professional.

Écrit par l'entreprise

FREE Delivery and 60 Day Money-Back Guarantee

Taking the stress out of possibly your most important purchase ever

All orders include FREE UK delivery and are sent in discreet packaging as to not give anything away. Your item will be in one of luxurious presentation boxes and will be covered by our 60 day money-back guarantee policy for extra peace of mind.

Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(1 954)

136 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

3rd purchase

Latest purchase was absolutely fabulous. This is the 3rd item I've got from this company, and without doubt, the quality and service are superb- they are the best!

100% recommend. Thank you so much.

See you soon!

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience with…

I had an excellent experience with Purely Diamonds from beginning to end. The item I purchased was beautifully made, of outstanding quality, and genuinely exceeded my expectations. The craftsmanship was exactly what I hoped for.

What impressed me most was their customer service. From the moment I placed my order, Purely Diamonds kept me fully informed at every stage. I received clear progress updates — order confirmation, production status, and notifications as it moved toward dispatch. Every update was timely and reassuring, making the whole process feel organised and professional.

Their team responded quickly to any questions I had and were consistently polite, helpful, and attentive. It’s rare to find a company that combines excellent communication with high‑quality products, but Purely Diamonds achieves both effortlessly.

Delivery was smooth and punctual, and the item arrived beautifully packaged. Overall, I’m extremely satisfied with the service and would happily purchase from them again.

13 juillet 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Ivan,

Thank you for this splendid review! We really appreciate it.

We are delighted to hear that you had such a great experience with us, from our customer service to receiving your beautiful piece of jewellery, we were happy to help and look forward to hearing from you again in the future.

Kind Regards,
The purely Diamonds Team

Noté 5 sur 5 étoiles

Fantastic Service

I first approached Purely Diamonds looking for an engagement ring. I had a very specific idea in mind and they were able to add to that with a number of suggestions and some really good advice. It was a big purchase and I took quite a while to come to a final decision. Everybody at Purely Diamonds was so friendly helpful - and patient.
I was absolutely delighted with the purchase and even more importantly, so was my now wife!
I have subsequently purchased a necklace, earrings and bracelet from Purely Diamonds and I’ve been delighted with all the jewellery, made to a really high standard and customised to my requests.

15 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Mike,

Thank you for taking the time to leave these kind words, we do appreciate it!

We were happy to help you along the way to make your final decision and it delights us to know how happy you both are with your purchases.


Kind Regards,
The purely Diamonds Team

Noté 5 sur 5 étoiles

Four times plus one more coming

I have just made my fifth purchase from PD for delivery in time for Christmas (2026). I expect it will be like the last four. No ordering problems (when I've made my mind up). Orders delivered within the dates specified, one exactly on the date I requested. A very happy wife!.
I cannot recommend Purely Diamonds highly enough'
Robert Geeson

1 octobre 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Robert,

Thank you so much for leaving this review and for your continued support!

We are thrilled to hear how pleased you are with the service provided and that you and your wife are happy with your purchase.


Kind Regards,
The purely Diamonds Team

Noté 5 sur 5 étoiles

Everything they claim for their product…

Everything they claim for their product and services is true. My wife is delighted with her Earings.
Would be happy to recommend based on my own experience.

4 septembre 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Gilbert,

Thank you for leaving this valuable feedback, it is highly appreciated! and thank you for recommending us.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Stunning ring, amazing service

Stunning ring, great help and advice every time I phoned. They were very accommodating when the ring needed resizing as it was a surprise engagement ring. Everybody has commented on how sparkly and beautiful the ring is!

15 avril 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Nicholas,

Thank you for taking the time to leave this review, we highly appreciate it!

We're delighted to hear that you are happy with the service provided and that your stunning, sparkly ring receives such positive comments.

Kind regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

I love the diamond and garnet earrings…

I love the diamond and garnet earrings I bought from them the first time and has bought morw since then!!! Plus it was on sale!!!

10 janvier 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Apple,

Thank you for your lovely feedback and loyal support! we're pleased to hear how happy you are with your beautiful earrings, we look forward to hearing from you in the future.

Kind regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Easy to order and great diamond

Easy to understand ordering process, excellent diamond quality.

2 juillet 2026
Avis spontané
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Réponse de Purely Diamonds

Hello,

Thank you for your feedback, we appreciate it!

Kind regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Greate experience Purley

Working with them to create the perfect ring for my wife Birthday was simple an enjoyable experience for the consultation to delivery. We had look at load of places and Purely gave me a great price and delivered it extra quicktime to get it on time for her Brithday.
Thank You Purely

15 juin 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Bob,

Thank you for this lovely review! We are delighted to hear you had such a great experience creating the perfect ring for your wife, It was our pleasure to help, and we're so pleased we could get it to you in time for her Birthday, Thank you for choosing us.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

lovely quality eternity ring

Ordered a very lovely quality eternity ring, from the team here. We’re able to pull forward the delivery to me facilitating my plan to give to my partner on holiday, which was much appreciated, supported with great communication, and quick responses. Highly recommended.

21 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello David,

Thank you for taking the time to leave this kind review, we appreciate it!

We're so pleased you are happy with your eternity ring and that we could bring the delivery forward in time for your special occasion, it was a pleasure to help.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Returning customers for 9 years says everything

We only came to buy an engagement ring 9 years ago, but have returned for the wedding band, eternity ring, stud earrings for me and my daughter, and an emerald and diamond dress ring!
The service is excellent and the jewellery is absolutely beautiful and high quality. When I damaged my eternity ring, it was repaired and returned very promptly. Purely Diamonds was a great discovery for us and we love that it’s a British family business.

18 juillet 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Rachael,

Thank you so much for your wonderful review and for your continued support, it means a lot to us.

We are delighted to hear how happy you are with your purchases and the service provided, we hope to see you again in the future.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Purchase

I bought online so never dealt with anyone at purchase but it was easy and emails kept me updated on progress. When i needed some info on resizing they replied quickly and when it was sent it was returned just a week later.

19 juillet 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Daniel,

Thank you for your feedback, it is highly appreciated!

We are pleased to know that you found the online ordering process easy and that our communication kept you updated throughout.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Lovely jewellery

I am so pleased with my lovely necklace, I wear it nearly every day. It’s so delicate and yet effective. Diamonds can really be a girl’s best friend:)

16 juillet 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Sheila,

Thank you for this lovely feedback!

We are delighted to hear how much you love your necklace and that it has become an everyday favourite, we hope you continue to enjoy wearing it.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

I can’t recommend PD highly enough!

I can’t recommend PD highly enough! My husband bought my engagement ring from them 20 years ago, and I’m still using them to this day. The quality of their diamonds is exceptional, but what really sets them apart is their personalised service. They’ve been amazing over the years, and I wouldn’t go anywhere else. Highly recommended!

1 septembre 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Diana,

Thank you for your lovely review and your loyal custom over the years, we really appreciate it, we are pleased to hear that you are happy with your purchases and the service we have provided, we also thank you for recommending us.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

The product was amazing and delivered…

The product was amazing and delivered before my wife’s birthday. This is the second time I have used purely diamonds and would highly recommend!

4 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello lee,

Thank you for your kind feedback, we are thrilled that you are happy with your purchase and that it was delivered in time for the special occasion.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Excellent service, beautiful jewellery

Purely Diamonds is an attentive and helpful company, offering excellent guidance when making a purchase decision. They also put you at ease by reassuring you that you can change your mind once you receive the product. I had a very positive experience with them and would certainly return for any future significant purchases. Thank you, PD Team! :)

1 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Athenna,

Thank you so much for your lovely review!

We're delighted you had such a positive experience with us, we really appreciated your kind words and look forward to helping you again in the future.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Brilliant service and top quality…

Brilliant service and top quality engagement ring.
Plus when I needed it resizing, they where so helpful
10/10

1 octobre 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Phillip,

Thank you for taking the time to leave these kind words, it is very important to us and it delights us to hear how happy you are with the engagement ring.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Beautiful items at great prices.

I (after a huge amount of studying) ordered a ring from Purely Diamonds 💍! I had to decide if online buying was the right direction to take but I was comforted when finding the business had a Manchester store. As it turned out I didn’t visit the store, as unfortunately they can’t stock everything, so once reassured that if I was disappointed, I could return the item, I ordered. The delivery was speedy, I did in fact delay it, and once the item arrived, I thought it was stunning; exceeding my expectations. Don’t hesitate to find something beautiful for yourself from their offerings and I hope you enjoy whatever you buy as much as I’m doing.

1 octobre 2026
Avis spontané
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Réponse de Purely Diamonds

Hi Linda,

Thank you so much for your wonderful review!

We're delighted to hear that you are happy with your ring and that it exceeded your expectations. We appreciate you choosing us and hope you enjoy wearing your beautiful ring.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Very easy to order

Very easy to order . Excellent service and excellent quality.

5 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Graham,

Thank you so much for your feedback, it means a lot to us!

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Absolutely first class service from start to finish

I purchased my wife a diamond necklace for her birthday and the service provided was absolutely top drawer.

I was given excellent advice by the salesperson I dealt with, who provided honest opinions and could easily have upsold the diamond. In a way I was expecting to have the appointment and walk away with the necklace, but every item is handmade for you so I had to wait around two weeks which was fine.

The presentation of the necklace on collection was first class, it was a shame that I had to then pack the bag/box in to another bag to not draw attention to it. A written estimate for insurance purposes was also provided which is always handy if the worst happens.

To say that my wife was happy with her birthday present is an understatement, the diamond clarity and cut is unbelievable.

I cannot recommend Purely Diamonds highly enough, I hope to be able to make further purchases in the future.

17 juillet 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Stuart,

We're delighted to hear that you were so pleased with the service and that your wife loved her necklace. We really appreciate your kind words and hope to see you again i the future.

Kind regards,
The Purely diamond Team

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