LV BET Avis 

311
TrustScore 2 sur 5

2,1

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Noté 5 sur 5 étoiles

Ich habe mich registriert, dann wollte ich meinen Gewinn auszahlen lassen und mein Konto verifizieren. Habe ich dann gemacht nächster Tag wurde mein Konto gesperrt und sie werfen mir Betrug vor. Ich h... Voir plus

Noté 1 sur 5 étoiles

Para yatırırken 5 dakika sürüyor çekim niye olmuyor böyle bir saçmalıkmı olur dolandırıcılar 10 tane site kullandım bu site kadar saçmalayan dolandırıcı bir site görmedim sakın sakın para yaptırmayın... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely the worst mga casino there is. They have multiple predatory practises (only being able to block yourself for 30 days unless going via email, dragging their feet on withdrawals, poorly wor... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Slow glitchy mobile website. As soon as you process a half decent withdrawal they block your account, wait a couple of days and request doc's. They then use there 72 hour period to ignore your e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de paris

Écrit par l'entreprise

The LV BET Casino is powered by some of the best gaming providers around and features both new and classic video slots to cater for gamers of all kinds. We are constantly working on new features. MGA gaming licence MGA/B2C/282/2015


Coordonnées de contact

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TrustScore 2 sur 5

311 avis

5 étoiles
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A répondu à 5 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Tous les avis

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24 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Scam Casino and very poor Customer Service.

If you win from no deposit freespins or a bonus just prepare uourself for a bunch of stress.
They say a player can only withdraw funds resulting from no deposit Bonus or Freespins via Bank transfer, they can't proove this with their Terms and Conditions and they say just it is an internal Procedure.... like WTH is going on with this Casino ???
I waited 3 days and then they say send us your documents after 3 days again they ask for the same documents i already sent.
And after a while they say your account is verified.
Couple hours after that they say you know what, you can only withdraw to a german Bank account, you cant use any other Method.
So i asked can you show this rules in your Terms and Conditions ?
They reply its an internal procedure again.
I already reported this to the MGA and i will post this at Askgamblers and CasinoMeister.

They dont even have a licence from Germany and they are located in Malta, and after all this they confiscate the winings and delay the verification and the process as much as they can so you lose the winings while playing again.
This sort of strategy is a very poor game and i will show them how big this Mistake was.

11 avril 2022
Avis spontané
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Réponse de LV BET

Dear player,

Thanks for taking the time to leave your feedback.

We apologize you got caught up in such a long verification process, We have requested additional information from you to asses your player account.

We would like to remind you it is clearly stated in our terms & conditions the jurisdictions where we operate and it is thoroughly explained for players to comply with these regulations as you accept them prior to registration process. Here is the link in case you would like to go through it once again https://lvbet.com/en/terms-and-conditions/

Best regards,

LV BET Team

Noté 1 sur 5 étoiles

I will change to 5 once this gets…

I will change to 5 once this gets sorted
I made deposits and everything was fine didn’t require me sending in any documents.
The moment I made a withdrawal (more then the amount I spent) they soon ask me to upland ID (fair enough) still can’t deposit and still haven’t got my money still waiting for my ID to be verified and then still got to wait for my withdrawal to be approved this is a joke when

8 avril 2022
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Réponse de LV BET

Hi Jordan,

Thanks for your sincere feedback.

We have requested additional information from you to assess your player account. Please reply at your earliest convenience.

Thanks in advance,

LV BET Team

Noté 1 sur 5 étoiles

Good games but payout slower than a snail

Fairly new to the site but the games were those I liked playing so stuck around. Had my first ok win on Monday and (knowing my limits) decided to cash out.
Despite being a verified player I had to chase up my withdrawal today as it will still pending. This seemed to get the ball moving and it was quickly confirmed, only to be told payout to an e-wallet could take working 5 days??? That will put it at 8 working days from withdrawal plus the weekend.
Payouts are slow and that has completely put me off, especially when other sites can payout within the hour

7 avril 2022
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Réponse de LV BET

Hi Laura,

Thanks for your review.

We are sorry to hear about your withdrawal. Please reply to our private message so we can look into your account.

Best regards,

LV BET Team

Noté 1 sur 5 étoiles

Shocking site

Shocking site. Pick any of their competitors who do it so much better.

They charge €5 if you do more than one withdrawal in a week. Each transaction.

Super slow withdrawls takes days for money to hit your account, unlike others who give it within literally minutes.

The site is hard to use to in my opinion.

7 avril 2022
Avis spontané
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Réponse de LV BET

Dear player,

Thanks for your honest review.

We would like to remind you withdrawals can be processed within minutes up to 3/5 banking days as there are many factors surrounding such action.

In addition, we appreciate your feedback by which we can only improve.

Have a nice day,

LV BET Team

Noté 3 sur 5 étoiles

LV BET Withdrawal Times

I've been a member on here for about 5 years now and it's just gotten worse.
The majority of online casinos, bookmakers and poker sites will pay you out within a couple of hours.... And the rest within 12-24 hours.

But not LV BET. They used to be super speedy but over the years it's got slower and slower.
I requested my withdrawal Monday afternoon. It's now Wednesday afternoon and it's still not been processed.

For other UK players, don't accept mediocrity when it comes to withdrawal times. Granted years ago sites would delay on purposes hoping you'd reverse the withdrawal. But these days what with UKGC license laws being so strict.... There's a billion sites out there that will pay out within hours so choose to play with them over sites that make you wait days!

I'd also like to add my account is fully verified and has been several times as they constantly ask for documents. Also I have gone through their 'source of wealth' process as well. So really they're shouldn't be any delays with withdrawals.

Also I've seen other people on here complain about losing several deposits and then when they withdraw they're being asked for further documentation.... WHICH IS ILLEGAL.

Undee the UKGC license laws it clearly states in the section on Compliance > Restrictions on withdrawing deposit and deposit winnings > What not to do > Players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time.

So basically if you've had your account at a UK regulated site for longer than a few days and they only request further documents at the point you withdraw then they are breaking their licence conditions.

Update:
I received my withdrawal after 2 days and was told they're usually done much quicker but sometimes there's busy periods with lots of withdrawals to process.
I've requested another withdrawal earlier (Thursday) so let's see if this is done before the weekend and my 1 star review can be upgraded. Or do they always take days and just say they're done quicker when in actual fact they never are. I'll update later.

Further update:
The last withdrawal was processed on a Saturday..... Even though I was told they don't process on the weekends.

I requested another withdrawal this morning (Thursday) so let's see how long this one takes and if in fact they do process them quicker like they say or is it always 48 hours+

I've upgraded the review to a 3 star purely on the fact they're starting to do more and more tournaments instead of 1/2 a week. And who doesn't love the chance of winning extra cash and free spins alongside your regular play on slots!

6 avril 2022
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Réponse de LV BET

Hi Rosalyn,

First of all, we are sorry to hear about your unpleasant experience and we will take your objections into consideration.

We would like to point out we are inclined to request for documentation at all times whenever this is required in line with regulatory compliance. That being said, none of our operations can be labelled as Illegal as you delineated. You can refer to this link where it is clearly stated at the top of the UKGC page: https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/page/restrictions-on-withdrawing-deposit-and-deposit-winnings

In addition, we reserve the right to ask for information or documents as clearly stated in our terms and conditions -> https://lvbet.com/en/terms-and-conditions/


Update: Your recent withdrawal made with Skrill has been successfully approved. We hope you received this as soon as possible.

Should you have any queries or additional thoughts to share please feel free to address them.

Have a nice day,

LV BET Team

Noté 3 sur 5 étoiles

Wagering requirements on deposits

Reasonable odds for a smaller betting site and okay for sports betting. Unfortunately they have a somewhat underhand way of hanging onto small balances. You can't withdraw balances under £20, forcing a deposit to be made. However, all deposits come with a wagering requirement, so you can't just get your money out.

2 avril 2022
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Réponse de LV BET

Hi Dave,

Thanks for your feedback.

We appreciate your objections and we will certainly make a note.

Regards,

LV BET Team

Noté 1 sur 5 étoiles

One of the worst and the lowest…

One of the worst and the lowest standard casino in the world to play, now this is 2nd time I am having problem with withdrawal. I made withdrawal request on 11 March and still waiting, and its keep going on and on.

1 avril 2022
Avis spontané
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Réponse de LV BET

Hi Muhammad,

Thanks for your review.

We are sorry to hear about your withdrawal. Please reply to our private message to we can look into your case.

Update: Please note we cannot locate this payment in our system. We advise you to get in touch with beneficiary bank for further details.

Regards,

LV BET Team

Noté 2 sur 5 étoiles

Winthdrawl

best lvbet

why does it say multiple sites fast payout

but is this not so in reality 3 days it already takes

on the chat I get brushed off every time, that it takes 3 days

want to send everything but this is not getting along

greetings loek

accountname: loektenbarge

17 mars 2022
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Réponse de LV BET

Hi Loek,

Thanks for your review.

Withdrawals are usually processed instantly however it can take up to 3 days due to a number of internal and external factors involved.

Should you need further clarification please get in touch with our dedicated support team on live chat or email.

Kind regards,

LV BET Team

Noté 1 sur 5 étoiles

Gewinne 5000€

Gewinne 5000€, mit 200Einzahlung. Zahle aus, steht in Bearbeitung, möchte mich verifizieren bevor die Fragen, bei der Option steht verifizierung sei nicht nötig. 2 Tage gewartet, danach kriege ich eine Email das ich mich verifizieren soll. Wieder 2 Tage gewartet,nichts wurde bearbeitet. So das ich nach 5 Tagen alles storniert und verzockt habe. Das ist absichtliche erschwärung der Auszahlung, hinhalten.und alle Spiele sind absolut manipuliert.,sogar live casino Evolution und Co. Regierung weiß Bescheid. Die Kugel fällt andauernd unnatürlich und es gibt zu oft unwahrscheinliche Reihenfolgen der Zahlen.und das alles machen die offensichtlich mit Zustimmung von wem?

5 mars 2022
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Réponse de LV BET

Dear player,

Thank you for taking the time to leave a review.

We would like to remind you all our games are fairly tested and comply with the highest standards in the industry. For additional queries feel free to contact our contact team to clear out any doubts.

Best,

LV BET Team

Noté 1 sur 5 étoiles

Having read previous reviews

Having read previous reviews, I regret not researching this company before opening an account with them.

I also am having extreme difficulty withdrawing funds from my account. to the point where I believe this company to be untrustworthy.
I have today contacted my bank to intercede on my behalf.
further I will write to the gambling licence board to voice my concerns and request that their licence be rescinded.

I have come to the conclusion that L V BET operate with what can only be described as sharp practice.

Every attempt to request a withdrawal is fielded back to you the customer with no genuine attempt to solve the issue and give customer satisfaction.

3 mars 2022
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Réponse de LV BET

Hi Paul,

Thanks for your review.

We are sorry to hear you are struggling with processing withdrawals. We would like to help you with this matter which is why we have sent a personal email to extract your player account details.

Best regards,

EnergyCasino

Noté 2 sur 5 étoiles

Wirklich sehr Top casino aber probleme mit Auszahlungen

Wirklich sehr Top ist die Casino
Ich bin sehr sehr zufrieden
Kundenservice kümmert sich sofort
Loyalyty team ist auch sehr top und zufriedenstellend!
Habe am 01.03 ausbezahlt 3 beträge 400-495 und 2000€ 2 beträge sind schon an dem selben tag drauf gewesen warte noch auf die 2000€ Aber seit 5 Tagen ist es nicht angekommen ich werde jeden Tag getröstet und bekomme immer wieder unterschiedliche infos! Der eine sagt wurde am 01.03 uberwiesen der andere sagt am 04.03 uberwiesen weil es am 01.03 technisches problem gab und heute sagen die mir dass das ganze am Dienstag rauss ist und die sache muss weiter eskaliert werden weiss nicht mehr welche info richtig ist und möchte endlich mein geld haben

2 mars 2022
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Réponse de LV BET

Dear player,

First of all, congratulations on your winnings!

We are eager to receive such feedback from our players by which we orient ourselves and proactively improve.

Best regards,

LV BET Team

Noté 2 sur 5 étoiles

Dreadful App

Not the worst but my god the app is poor, trying to navigate around is so difficult, to get a list of football or any sports games for a certain day is almost impossible, it’s unclear, it’s complicated and just very anti user friendly. Withdrawals painfully slow, onto my 3rd day of waiting for a withdrawal now. Have given it a go, got the sign up bonus no issues but not a site I can return too it’s just too hard to find a bet and if you win the wait for a withdrawal is dreadful. May come back in the future but must see a huge improvement.

2 mars 2022
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Réponse de LV BET

Dear D,

Thank you for your honest feedback.

Please be advised we try our utmost best to process withdrawals in a timely manner.

Should you have additional questions please get in touch.

LV BET Team,

Noté 1 sur 5 étoiles

Joined deposited 10 on the welcome…

Joined deposited 10 on the welcome bonus and it didn’t give me the bonus I contacted customer support they told me I never activated it when I no I did I clicked on promotions clicked the welcome bonus and clicked deposit scamming and they lie defo wouldn’t recommend this casino no wonder people only find it when they look hard should be ashamed it’s worse then gala bingo and that’s saying something.

20 février 2022
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Réponse de LV BET

Dear Shannon,

We are sorry to hear you were unable to redeem your welcome bonus.

We have requested further information from your player account to assist you with this matter.

Thanks in advance,

LV BET Team

Noté 1 sur 5 étoiles

From 70 to nothing with 2 features…

From 70 to nothing with 2 features paying 1.30 and 1.50p after hitting a retrigger returns are rubbish site was laggy slots symbols dissapeared last minute I wouldntn recommend I made a deposit accepted a bonus and couldn't even play with my cash they turn it into a bonus money

19 février 2022
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Réponse de LV BET

Hi Roy,

Thank you for taking the time to leave a review.

We are sorry to hear about your unpleasant experience with LV BET. There are various assortment of bonuses which we offer that differ from each other in terms of outcome.

Should you experience lagging gameplay we advise you to ty and alternative browser/device and clear your browser cookies & cache.

Best,

LV BET Team

Noté 1 sur 5 étoiles

LVBET.COM PLEASE RELEASE MY $10,000

Good Morning,

Thank you for looking into my case, I am at my wits end with this platform.

As I said before, it wasn’t until I had won that my documents were requested. There are three different sections in which they make you verify.

*Proof of Id (Eventually Approved)

*Proof Of Address (Eventually Approved)

*Source of Funds (3 months bank statements) (Still in Delay) (Over a month now) (In this section on platform I uploaded at least 50-80 documents you can see in support they would deny)

I provided all of these documents, was then told I needed the (Jan) bank statement specifically (Month I had joined), even though that statement wasn’t cycled at the time to further delay me.

I was told this is all that was needed to release my funds to me and it would have to be from online banking and that a stamped and dated statement wasn’t good enough because they don’t consider it original.

January statement finally cycles and I provide it to them, only for them to next request me provide;

*the "URL" link for the statements where they are downloaded from.

*page showing personal banking details

*3 months Corporate Statements (Corportate account has never deposited on the platform, corp account shows clearly makes consistent payments to personal account to show affordability I assumed why it was asked for and it does).

*URL link for corporate statements and personal details showing.

You’d think with sports betting over a decade on many platforms you might have seen it all but think again.

Even with it seeming very strange that I was asked for Corporate statements and it being it’s own entity, I still complied and provided it, as well as my Articles Of Incorporation (Registered Since 2017) additional without being asked I provided that.

To answer your question, I provided the 3 personal bank statements as asked, with them saying that was all that was needed, only for them to keep prompting for more new things afterwards and clear affordability showing.

Here we are today, they are suggesting they’ve received the documents and now want a most recent "TAX RETURN BILL" from me in order to receive the funds now.

Ive explained to them that my accountant is currently in the process of gathering all receipts and arranging taxes to be brought up to date and filed.

I’ve never heard of in my life a casino, withholding funds from a player because there taxes are not filed up to date, I do not see anything in the terms and conditions suggesting this either.

THANK YOU FOR POSTING MY CASE, I WOULD JUST LIKE THE FUNDS THAT ARE RIGHTFULLY MINE. THE $10,000 CDN HAS BEEN HELD ALMOST A MONTH NOW AND $8000 OF THE FUNDS WERE DEPOSITS AND I WON MY MONEY BACK WITH A $2000 PROFIT.

STILL GOING THROUGH A NIGHTMARE WITH LVBET.COM, I WILL SEND YOU CORRESPONDENCE VIA EMAIL OF THEM ASKING FOR THESE THINGS. A recent tax bill? Smh

LVBET.COM PLEASE GIVE ME MY MONEY AND DO THE RIGHT THING.

Thank You

18 février 2022
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Réponse de LV BET

Dear player,

Thank you for your honest review.

We have requested further information from your player account to properly assess your ongoing case.

Update: We apologize the long wait in getting back to you. As we have informed you several times in different channels and via email, we still require you to send accurate Tax return forms from Canada as all files you have sent up-to-date are inaccurate and insufficient to complete your verification. We totally understand your frustration but we do have meticulous regulatory guidelines to comply with.

Best regards,

LV BET Team

Noté 2 sur 5 étoiles

Login Probleme in der App sowie in der…

Login Probleme in der App sowie in der Web Version. .mal geht der Pin nicht mehr, dann der Fingerabdruck. Dann gibt es Serverprobleme, dann eine Entschuldigung,das es nicht an mir liegt und den Hinweis, den Support zu fragen oder es später wieder zu versuchen. Der Support hat auch nur die Allgemeinen Lösungen wie Cache leeren, updaten usw.. Trotz allem kein Erfolg.

Update: LV: you ask for a private message...how many messages you want habe? We try to fix this problem now 2 weeks and LV ask for a Private message......

15 janvier 2022
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Réponse de LV BET

Hi Andy,

Thank you for your feedback.

We would like to get in touch with you as an aim to help you with this issue. Please reply to our private message.

Best regards,

LV BET Team

Noté 1 sur 5 étoiles

Nach dem ich hier Lvbet bewertet habe…

Nach dem ich hier Lvbet bewertet habe machen sie Probleme schenkt lieber eurer Frau etwas !

7 janvier 2022
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Réponse de LV BET

Hi C,

Thank you for your review,

I have sent you a private message via email.

LV BET Team

Noté 1 sur 5 étoiles

Disgusting unethical operator who get all comments removed that are not positive, same happening for this for sure. Lowlife scammers

Disgusting unethical operator who don't respect regulated countries and their licenses.
Would stay really far away from this casino operator. Good enough reason is that they are happy to accept Swedish players without having relevant license. Sweden have great country wide self-exclusion system for problem gamblers but it just don't help against these operators who decided they can illegally take Swedish players. Only removed SEK as currency but you still can register Sweden as country and mobile land code. Same old story "We don't target Swedish players" yes but you still accept them, hope you enjoy taking money from problem gamblers and offer them way to get around Sweden quite strict regulations which many try to limit gambling. Wouldn't trust this casino in any other issues either as they don't care about licenses, they probably don't care many other laws and regulations either.

(Seems that review below is from Swedish customer, posted two days ago and shows it might be not good idea for Swedish to play there even can get bonuses and other things which are not allowed for casinos who legally operate in country with relevant license)

edit: And you don't need my username or any other details (what you now ask for some reason, probably want to remove this review), this is way you operate and you can comment why you welcome Swedish players without holding prober license to do that? My details or account is not relevant, only highlighting your unethical illegal operations in Sweden. Why you even bother to hold UK license, just remove £ from currencies and save license and other fees and welcome their problem gamblers to play with you too?
Disgusting when some think that some rules are only for others to follow like here. Hope you enjoy your illegal profits from problem gamblers.
My account is irrelevant, aim here is just raise awareness how unetchically you operate as company by ignoring Swedish regulations and accept Spelpaus registered problem gamblers who try to quit.

6 janvier 2022
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Réponse de LV BET

Dear Pete,

Thank you for taking the time to leave your feedback about us.

Please be advised we don't remove any reviews unless the arguments are not legitimate and inappropriate formulations are used.

We'd like to refer you to our terms & conditions:

You warrant that you understand that laws regarding online gambling vary throughout the world, and it is your obligation alone to ensure compliance with any law, regulation or directive, relevant to your country of domicile. The ability to access the LV BET SITE does not necessarily mean that LV BET Services, and/or your activities through it, are legal under the laws, regulations or directives relevant to your country of domicile.

Last but not least, we are Responsible Gambling advocates and we always express our great determination on this matter and support to those who need it by effectively advising and instructing on any situation that might arise.

Should you have additional queries please get in touch with our support team,

Have a nice day,

LV BET Team

Noté 1 sur 5 étoiles

Nach dem ich endlich 100€ gewonnen…

Nach dem ich endlich 100€ gewonnen habe, wollte ich die auszahlen lassen. Und ab dem ist es angefangen die ganze Hölle. Anfangs jedesmal hat was mit Adresse nicht gestimmt, danach die Bilder von der Ausweis, später wollten die schon das ich wie ein Model zusammen mit meinem Ausweis auf einem Foto stehe. Nach mehreren Versuchen kommt jetzt das die noch Unterschrift brauchen auf das drittem Blatt mit aktuellen Datum. Also seit mehreren Wochen kann ich leider das Geld nicht abholen. Also Finger weg von der Seite

26 décembre 2021
Avis spontané
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Réponse de LV BET

Hi Julia,

We are sorry to hear about your negative experience with us.

We would like to help you out with this case, for that we'd need you to answer our private message to adequately identify your player account.

Update: Please be advised your withdrawal is still pending since you haven't send across the adequate documents which are required to verify your player account. We cannot disclose specifics in this thread due to GDPR but we kindly ask you to contact our support team to guide you on what is required.

Thanks in advance,

LV BET Team

Noté 3 sur 5 étoiles

lvbet withdrawal

the game wasnt working when adding up the profit loss even when i knew i was minus example £290 it would say profit £30, also have uploaded docs and they are supoose to go in order, they said the doc i uplaoed isnt holding the withdrawal they strive to get the withdrawal quick but yet it take over 30 hours , and even though im verfied the withdrawal isnt being procesed , my understanding is there is no reason for it to be pending still when you say you strive to get the withdrawal done quick but yet take over 30 hours plus

20 décembre 2021
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Réponse de LV BET

Hi J,

We are sorry to hear about your delayed withdrawal.

Kindly reply to our private message to analyse your account.

Best,

LV BET Team

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